Customer Service Representative

5 days ago

Allegan, United States Help At Home Full time
Help at Home is hiring a Care Supervisor

Starting annual pay ranges from $35k-$40K along with potential quarterly/annual bonuses

Offering weekly pay

Help at Home, LLC is the nation's leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

We are currently seeking an experienced Care Supervisor to oversee and ensure the successful implementation of all provided services for our clients within their assigned areas. The Care Supervisor will be responsible for ensuring that client care plans meet client needs and that caregivers provide an exemplary level of care that meets the vision, mission and values of our organization.

Office hours/work hours for this role are Monday - Friday 8:00AM - 5:00PM.

Benefits

Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, including 401k along with lucrative bonuses in certain areas.

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.

Join us today and become a Help at Home Hero

Responsibilities
  • Participate in recruiting, hiring and training new staff.
  • Conduct performance evaluations that are timely and constructive.
  • Handle discipline and termination of employees, as needed and in accordance with company policy.
  • Manage client care by addressing client concerns, adhering to client confidentiality, and identifying/reporting abnormalities with client conditions to appropriate channels.
  • Scheduling and staffing field staff to care for clients
  • Evaluate and monitor the quality of services delivered to clients and ensure compliance with all applicable regulatory requirements.
  • Collect and analyze client satisfaction data in order to implement improvements that positively impact the continuum of care for clients.
  • Enforce all regulations established by external agencies and company policies/procedures to ensure compliance within all areas.
  • Partner with regional leadership and internal support functions to provide a more effective and efficient work environment for all staff.
Minimum Qualifications
  • Bachelor's degree in healthcare or a related field preferred
  • At least 2 years of supervisory experience preferred
  • Valid driver's license, along with access to an insured and reliable vehicle
  • Knowledge of health administration regulations and standards, health information management, and Medicaid, Waiver and home health service lines
  • Professional oral and written communication skills
  • Strong analytical and problem-solving skills to assess situations and make accurate observations in the workplace
  • Adept to planning and oversee department operations and develop and implement comprehensive programs and services to improve utilization and the quality of services
  • Ability to gather and evaluate quantitative and qualitative data, identify and monitor trends, variances and performance outcomes, and initiate effective corrective actions, as needed
  • Proficient in collaborating with staff and managers to facilitate improvements and change

Care Supervisors must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

Data Security and Privacy Statement:

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

  • Customer Service Representative

    5 days ago

    Allegan, Michigan, United States Express Stop Inc Full time

    Join Our Team as a Convenience Store Clerk!Express Stop Inc is seeking a highly motivated and customer-focused Convenience Store Clerk to join our team.About the Role: Maintain a clean and organized store environment, adhering to safety standards. Process transactions accurately and efficiently using a cash register. Restock shelves and displays, ensuring a...

  • Customer Service Representative

    2 days ago

    Allegan, Michigan, United States Liggettville Full time

    Discover Your AdventureWe're seeking a dynamic individual to join our team as an Operator at our Indoor Ropes Course in Allegan. As an Attraction All-Star, you'll play a crucial role in delivering exceptional guest experiences while ensuring safety.Key Responsibilities:Provide lightning-fast and friendly service to our guestsEnsure the highest level of...

  • Licensed Insurance Customer Service

    4 months ago

    Allegan, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based...

  • Inside Sales Representative MI

    2 weeks ago

    allegan, United States Creative Financial Staffing Full time

    About The Company:Our client is a leading construction company committed to quality, innovation, and customer satisfaction. They offer significant opportunities for professional growth, a collaborative work environment, and a supportive team. Join them to be part of a company where your contributions truly make an impact. Inside Sales Representative Job...

  • Inside Sales Representative MI

    2 weeks ago

    allegan, United States Creative Financial Staffing Full time

    About The Company:Our client is a leading construction company committed to quality, innovation, and customer satisfaction. They offer significant opportunities for professional growth, a collaborative work environment, and a supportive team. Join them to be part of a company where your contributions truly make an impact. Inside Sales Representative Job...

  • Inside Sales Representative MI

    1 week ago

    Allegan, United States Creative Financial Staffing Full time

    About The Company:Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Our client is a leading construction company committed to quality, innovation, and customer satisfaction. They offer significant opportunities for professional growth, a collaborative work environment, and a...

  • Creative Financial Staffing | Inside Sales Representative MI | allegan, mi

    2 weeks ago

    allegan, United States Creative Financial Staffing Full time

    About The Company:Our client is a leading construction company committed to quality, innovation, and customer satisfaction. They offer significant opportunities for professional growth, a collaborative work environment, and a supportive team. Join them to be part of a company where your contributions truly make an impact. Inside Sales Representative Job...

  • Creative Financial Staffing | Inside Sales Representative MI | allegan, mi

    4 days ago

    Allegan, United States Creative Financial Staffing Full time

    About The Company:Our client is a leading construction company committed to quality, innovation, and customer satisfaction. They offer significant opportunities for professional growth, a collaborative work environment, and a supportive team. Join them to be part of a company where your contributions truly make an impact.Inside Sales Representative Job...

  • Customer Service Ambassador at Liggettville Indoor Ropes Course

    4 days ago

    Allegan, Michigan, United States Liggettville Full time

    Why Work with Us?We're a dynamic and inclusive team at Liggettville, committed to delivering exceptional customer experiences. Our Family Entertainment Center is the perfect blend of fun and excitement, offering a unique opportunity for enthusiasts like you to thrive.Your Key Responsibilities:As an Attraction All-Star, you'll be the driving force behind...

  • Services Coordinator

    3 weeks ago

    Allegan, United States Padagis Full time

    DescriptionWe have an exciting opportunity available for a highly motivated individual to join the Padagis team as our Shared Services Coordinator in Allegan, MI. This role will report directly to the Shared Services Supervisor and be a valued member of the finance team, with emphasis will be on accounts receivable and collections. This role is hybrid role...

  • Project Coordinator

    1 month ago

    Allegan, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a Project Coordinator to join our team in Allegan, Michigan. In this role, you will be responsible for managing projects from customer order through completion, coordinating with Sales Representatives, and handling administrative aspects of projects. This position offers a short-term contract to permanent...

  • Convenience Store Clerk

    5 days ago

    Allegan, Michigan, United States Express Stop Inc Full time

    Job Description:We are seeking an experienced Customer Service Representative to join our Express Stop Inc team.About the Job: Greet customers warmly and provide personalized assistance with their shopping needs. Respond to customer inquiries and resolve any issues promptly and professionally. Maintain accurate records of customer interactions and sales...

  • Healthcare Specialist

    6 days ago

    Allegan, Michigan, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking a skilled Registered Nurse (RN) for 3rd shift assignments in Vicksburg. As a valued member of our team, you will provide high-quality care to pediatric and adult patients in a homecare setting.About the RoleIn this role, you will utilize your nursing expertise to assess, plan, implement, and evaluate patient care. You...

  • Adventure Installation Specialist

    4 days ago

    Allegan, Michigan, United States Ropes Courses Inc Full time

    Company Overview:Ropes Courses Inc is a leading provider of adventure entertainment attractions for businesses worldwide.We are dedicated to hiring hardworking and career-oriented individuals who share our passion for creating memorable experiences.Our company culture prioritizes fun, execution, and making a difference in the lives of our customers and...

  • Sales Assistant

    4 weeks ago

    Allegan, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Sales Assistant in Allegan, Michigan. You will partake in a diverse range of duties within the team, from sourcing new sales opportunities to maintaining customer relationships. Your role will be integral in the promotion and sales of our products, and your ability...

  • Inside Sales Representative MI

    2 weeks ago

    Allegan, MI, United States Creative Financial Staffing Full time

    About The Company:Our client is a leading construction company committed to quality, innovation, and customer satisfaction. They offer significant opportunities for professional growth, a collaborative work environment, and a supportive team. Join them to be part of a company where your contributions truly make an impact. Inside Sales Representative Job...

  • Project Coordinator

    7 days ago

    Allegan, United States Allsearch Recruiting Full time

    Project Coordinator - Commercial Building Envelope Manufacturing - Base Salary to 60 k/year - Allegan, MI Our client is one of the 5000 fastest growing companies in the country (per Inc. Magazine), and provide innovative solutions for improved Contin Building, Project Coordinator, Manufacturing, Commercial, Sales Representative, Coordinator, Business...

  • Sales Associate

    3 months ago

    Allegan, United States Betten Baker Allegan Full time

    Job Summary: Baker Chevrolet of Allegan is seeking a passionate and driven individual to join our team as a Sales Associate. This is a full-time position in the auto industry, located As a Sales Associate, you will be responsible for providing exceptional customer service and building long-lasting relationships with our customers. This is an individual...

  • Sales Associate

    3 months ago

    Allegan, United States Betten Baker Allegan Full time

    Job Summary: Baker Chevrolet of Allegan is seeking a passionate and driven individual to join our team as a Sales Associate. This is a full-time position in the auto industry, located As a Sales Associate, you will be responsible for providing exceptional customer service and building long-lasting relationships with our customers. This is an individual...

  • Retail Sales Associate

    5 days ago

    Allegan, Michigan, United States Express Stop Inc Full time

    Job Title: Retail Sales AssociateWe are seeking a skilled and customer-focused Retail Sales Associate to join our team at Express Stop Inc.About the Role: Provide exceptional customer service, ensuring customers have a positive shopping experience. Maintain a clean and organized store environment, adhering to safety standards. Process transactions accurately...