Front Desk Supervisor
1 month ago
Job Title: Front Desk Supervisor - Bilingual Location: Wilmington, DE Schedule: Full-Time, Monday - Friday, 8:00AM - 5:00PM SUMMARY Under the direction of the Chief Operating Officer, the Front Desk Supervisor manages all components of the front office including the provider patient appointment system, the patient cashiering functions, supports and coordinates front desk staff, and must have billing and coding experience. Bilingual in Spanish and English is required. RESPONSIBILITIES The following list is illustrative and not all-inclusive: Directly supervises and schedules all front office personnel, manages resources such as the patient reception area, provider and patient scheduling. Ensures that patients are always scheduled for providers according to established protocols when providers are scheduled to render care. Ensures that patients’ demographics and financial information is kept confidential and that the highest level of confidentiality is never compromised. Ensures that all patients are greeted and welcomed in a courteous professional manner. Ensures that physicians and other providers are scheduled to treat patients in accordance with the written protocols provided to the Front Desk Supervisor. Provides written daily, weekly and monthly reports that summarize patient activity occurring during the period by provider, other demographic data and the broken/kept appointment ratios. Develops and updates procedure manuals for appointments, cashier functions and other front office activities. Ensures that the multi-user computer system is properly maintained in accordance with COO’s function guidelines and sound business practices. Performs cashiering functions, including the preparation of daily collection records and daily deposit slips. Other duties as assigned. KEY PERFORMANCE INDICATORS Provider satisfaction. Patient satisfaction Excellent customer service Adherence to the Client’s attendance policy. Late arrival, early departure, missed clock-ins or clock-outs, including for lunch and breaks may have a negative impact on your performance. Timely completion of assigned tasks. QUALIFICATIONS Qualified applicants must have a bachelor's degree in business, or its equivalent, and one year of managerial experience. Experience with Medical Billing is required. Must be knowledgeable and experienced in working with automated data systems, spreadsheets, word processing systems and scheduling techniques. Must have proven leadership ability, be a team player and possess a high degree of integrity and customer service skills. Excellent organizational and communication skills (verbal and written) are required. Bilingual in Spanish and English is required. WORKING CONDITIONS This is an hourly position under the Fair Labor Standards Act. The Front Desk Supervisor is expected to work a scheduled 40-hour workweek from Monday through Friday 8:00 AM -5:00PM. HIPAA STATEMENT The individual will have access to the patient records. Professionalism and confidentiality must be maintained at all times. Join Us. Company Overview PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests. With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers. As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you
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Front Desk Supervisor
3 months ago
Wilmington, United States PrideStaff Full timeJob Title: Front Desk Supervisor - Bilingual Location: Wilmington, DE Schedule: Full-Time, Monday - Friday, 8:00AM - 5:00PM SUMMARY Under the direction of the Chief Operating Officer, the Front Desk Supervisor manages all components of the front office including the provider patient appointment system, the patient cashiering functions, supports...
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Front Desk Supervisor
4 weeks ago
Wilmington, Delaware, United States PrideStaff Full timeJob SummaryAs a Front Desk Supervisor with PrideStaff, you will be responsible for managing all aspects of the front office, including patient scheduling, billing, and customer service. This is an excellent opportunity to utilize your leadership skills and experience in medical billing to make a positive impact on our clients and patients.Key...
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Front Desk Supervisor
1 week ago
wilmington, United States PrideStaff Full timeJob Title: Front Desk Supervisor - Bilingual Location: Wilmington, DE Schedule: Full-Time, Monday - Friday, 8:00AM - 5:00PM SUMMARY Under the direction of the Chief Operating Officer, the Front Desk Supervisor manages all components of the front office including the provider patient appointment system, the patient cashiering functions, supports...
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Front Desk Team Lead
3 weeks ago
Wilmington, Delaware, United States PM Hotel Group Full timeKey Responsibilities:As the Front Desk Supervisor at PM Hotel Group, you will be responsible for leading the front office team and ensuring effective collaboration and teamwork. Your leadership skills will be put to the test as you manage the day-to-day operations of the front desk, including guest check-in and check-out, room assignments, and resolving any...
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Front Desk Operations Manager
4 weeks ago
Wilmington, North Carolina, United States ARRIVE Hotel Wilmington Full timeJob Title: Front Desk SupervisorAt ARRIVE Hotel Wilmington, we're seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the front desk operations, ensuring a seamless guest experience, and maintaining a positive and productive work environment.Key...
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Wilmington, United States PM Hotel Group Full timeFront Desk Supervisor | Westin Wilmington | PM Hotel Group Job Category : Front Desk Requisition Number : FRONT015047 Posted: October 25, 2024 Full-Time On-site Locations Showing 1 location Description What You’ll Do: You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as...
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Front Desk Supervisor | ARRIVE Wilmington
4 weeks ago
Wilmington, United States ARRIVE Hotel Wilmington Full timeDescription FRONT DESK SUPERVISOR | ARRIVE WILMINGTONPOSITION PROFILE: We're looking for a Front Desk Supervisor with a collaborative spirit to support our General Manager. The ideal candidate will be prepared to assist with overseeing an array of departments, including Front Desk, Valet, Housekeeping, Property Maintenance, and overnight agents to maintain...
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Front Desk Receptionist
4 weeks ago
Wilmington, Delaware, United States Dipna Inc Full timeJob DescriptionWe are seeking a highly skilled Front Desk Associate to provide exceptional customer service and support to our guests at Dipna Inc.Key Responsibilities:Provide warm and welcoming service to guests upon arrival and throughout their stay.Manage front desk operations, including check-in, check-out, and room assignments.Respond to guest inquiries...
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Front Desk Supervisor
3 weeks ago
Wilmington, North Carolina, United States ARRIVE Hotel Wilmington Full timeJob DescriptionAt ARRIVE Hotel Wilmington, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for ensuring a smooth and efficient guest experience.Key Responsibilities:Assist with the management of all operational functions of the hotel to ensure a seamless...
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Front Desk Representative
4 weeks ago
Wilmington, North Carolina, United States Schulte Companies Full timeFront Desk Agent Role at Schulte CompaniesSchulte Companies is seeking a Front Desk Agent to provide exceptional guest service and support at our Rock Spring Rd location. As a key member of our team, you will be responsible for:Key Responsibilities:Greeting guests and ensuring a smooth check-in processResponding to phone calls and making reservations in a...
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Front Desk Agent
2 months ago
Wilmington, United States Schulte Companies Full timeSchulte Companies - 6745 Rock Spring Rd [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Maintain a clean and organized front desk area; Assist with...
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Front Desk Associate
4 weeks ago
Wilmington, North Carolina, United States ARRIVE Hotel Wilmington Full timeJob Title: Front Desk AgentARRIVE Hotel Wilmington is seeking a Front Desk Agent to provide exceptional service to our guests. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for ensuring their stay is memorable and enjoyable.Key Responsibilities:Check-in and check-out guests, handle room assignments and...
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Front Desk Associate
3 weeks ago
Wilmington, North Carolina, United States ARRIVE Hotel Wilmington Full timeFront Desk Agent Job DescriptionAt ARRIVE Hotel Wilmington, we're seeking a skilled Front Desk Agent to provide exceptional guest service and ensure a memorable experience for our visitors. As a key member of our front office team, you'll be responsible for managing the check-in and check-out process, handling guest inquiries, and maintaining a warm and...
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Front Desk Ambassador
3 weeks ago
Wilmington, Delaware, United States A-CLASS CONCIERGE SERVICES Full timeJob Summary:We are seeking a warm and approachable Front Desk Concierge to join our team at A-CLASS CONCIERGE SERVICES. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and visitors.Responsibilities: Greet guests warmly and make them feel welcome and attended Handle customer inquiries...
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Front Desk Associate
4 weeks ago
Wilmington, Delaware, United States Method Co. Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at The Quoin Hotel in Wilmington, Delaware. As a Front Desk Associate, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming experience for our visitors. Your primary duties will include checking in/out hotel guests,...
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Night Auditor
4 weeks ago
Wilmington, North Carolina, United States Home2 Suites Full timeJob Summary:We are seeking a detail-oriented and trustworthy Night Auditor to join our team at Home2 Suites - Wilmington. As a Night Auditor, you will be responsible for managing the front desk operations during the night shift, ensuring smooth and efficient overnight operations.Key Responsibilities:Perform nightly audits of financial transactions, including...
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Night Auditor and Front Desk Manager
4 weeks ago
Wilmington, North Carolina, United States Home 2 Suites Full timeJob SummaryAs a Night Auditor at Home2 Suites, you will be responsible for managing the front desk operations during the night shift, ensuring smooth and efficient overnight operations. Your role involves balancing financial records, handling guest inquiries and requests, and maintaining the security of the hotel.Key Responsibilities:Night Audit...
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Front Desk Sales Ambassador
3 weeks ago
Wilmington, Delaware, United States Orangetheory Full timeKey Responsibilities:As a Front Desk Sales Associate at Orangetheory, you will be responsible for creating a welcoming environment for members and guests. This includes greeting everyone who enters the studio, working at the front desk, answering phones, and providing exceptional customer service.Main Duties:Greet and engage with members and guests in a...
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Front Desk Ambassador
4 weeks ago
Wilmington, Delaware, United States A-CLASS CONCIERGE SERVICES Full timeWe are seeking a warm and approachable Front Desk Concierge to join our team at A-CLASS CONCIERGE SERVICES. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and visitors.Responsibilities:Greet guests warmly and make them feel welcome and attended.Handle customer inquiries and complaints...
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Front Desk Agent
1 month ago
Wilmington, United States Schulte Full timeSchulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative at Hilton Garden Inn Mayfaire to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and...
