Current jobs related to Sr. Adoption - Chicago - Softchoice

  • Sr. Customer Success Manager

    2 months ago

    Chicago, United States Cypress HCM Full time

    Job DescriptionJob DescriptionSr. Customer Success Manager Description:Hybrid - Chicago or Omaha preferred (2days/week - days of week flexible)We are looking for a Sr. Customer Service Manager to join our team. As a Customer Success Manager (CSM), you will partner closely with your assigned sales partners to ensure LinkedIn Customers achieve a return on...

  • Sr. Customer Success Manager

    1 month ago

    Chicago, United States Ursus Inc Full time

    JOB TITLE: Sr. Customer Success Manager LOCATION: REMOTE PAY RANGE: $45.00 - $54.00/hr DURATION: 6 months TOP 3 SKILLS: 10+ years of Customer Success experience in Software as a Service, Digital Marketing Passion for driving customer success and measurable outcomes with and demonstrated success advising customers to deliver business value Strong...

  • Sr. Customer Success Manager

    1 month ago

    Chicago, United States Ursus Inc Full time

    JOB TITLE: Sr. Customer Success Manager LOCATION: REMOTE PAY RANGE: $45.00 - $54.00/hr DURATION: 6 months TOP 3 SKILLS: 10+ years of Customer Success experience in Software as a Service, Digital Marketing Passion for driving customer success and measurable outcomes with and demonstrated success advising customers to deliver business value Strong...

  • Sr. Azure Cloud Solutions Architect

    4 months ago

    Chicago, United States Enterprise Performance Group Full time

    Job DescriptionJob DescriptionSr. Azure Cloud Solutions Architect – Location : Chicago O’Hare area  The  Sr. Azure Cloud Solutions Architect responsibilities will include: Developing Architecture policies, standards, best practices and governance model to ensure alignment with roadmap Work with vendors to implement policies and procedures Define...

  • Sr. Customer Success Manager

    1 week ago

    Chicago, United States Ursus Inc Full time

    JOB TITLE: Sr. Customer Success Manager LOCATION: REMOTE - PST/EST PAY RANGE: $44-$54/hr DURATION: 8 months TOP 3 SKILLS: 10+ years of Customer Success experience in the Tech Industry (Software as a Service, Digital Marketing, etc.) Existing knowledge of software in digital marketing and/or digital media space, including data platforms, content management...

  • Sr. Customer Success Manager

    1 week ago

    Chicago, United States NextDeavor Full time

    Description Sr. Customer Success Manager 9+ Months W2 Contract Remote (US) Benefits You'll Love: NextDeavor offers health, vision and dental benefits for contract employees Paid sick leave eligibility is contingent on state of residence Optional 401k Plan (excludes employer match) Opportunity to get your foot in the door at a well-established corporation,...

  • Sr. Product Manager

    2 weeks ago

    Chicago, United States American Medical Association Full time

    Sr. Product Manager Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission...

  • Sr. Product Manager

    3 weeks ago

    Chicago, United States American Medical Association Full time

    Sr. Product ManagerChicago, IL (Hybrid)The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to...

  • Sr. Customer Success Manager

    1 month ago

    Chicago, United States Software Guidance and Assistance, Inc. Full time

    Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Customer Success Manager for a Contract assignment with one of our premier SaaS clients in Chicago, IL. This role is also open to fully remote. We are hiring a Senior Customer Success Manager to join our Digital Experience Cloud team. To achieve the significant opportunity ahead,...

  • Sr. Customer Success Manager

    1 month ago

    Chicago, United States NextDeavor, Inc. Full time

    Sr. Customer Success Manager 7+ Month W2 Contract Chicago, IL Benefits You’ll Love: NextDeavor offers health, vision, and dental benefits for contract employees. You'll get 1:1 mentorship and job coaching while working for a company that values your physical, mental, and spiritual well-being. You’ll be eligible to receive Paid Sick Leave (Amount...

  • Sr. Customer Success Manager

    1 month ago

    Chicago, United States NextDeavor Full time

    Description Sr. Customer Success Manager 7+ Month W2 Contract Remote US Benefits You'll Love: NextDeavor offers health, vision, and dental benefits for contract employees. You'll get 1:1 mentorship and job coaching while working for a company that values your physical, mental, and spiritual well-being. You'll be eligible to receive Paid Sick Leave (Amount...

  • Sr. Customer Success Manager

    4 weeks ago

    Chicago, United States NextDeavor Full time

    Description Sr. Customer Success Manager 7+ Month W2 Contract Remote US Benefits You'll Love: NextDeavor offers health, vision, and dental benefits for contract employees. You'll get 1:1 mentorship and job coaching while working for a company that values your physical, mental, and spiritual well-being. You'll be eligible to receive Paid Sick Leave (Amount...

  • Sr Technical Product Analyst

    3 weeks ago

    Chicago, United States McDonald's Full time

    McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)Our...

  • Sr Technical Product Analyst

    2 weeks ago

    Chicago, United States McDonald's Full time

    McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)Our...

  • Sr. Security Software Engineer

    2 weeks ago

    Chicago, United States OpenGov Full time

    OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive! Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are...

  • Sr. Manager, Cybersecurity Governance

    3 weeks ago

    Chicago, United States Abbott Laboratories Full time

    At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream ofFree medical coverage for employees* via the Health Investment Plan (HIP) PPOAn excellent retirement savings...

  • Sr. Manager, Cybersecurity Governance

    1 week ago

    Chicago, United States Abbott Laboratories Full time

    At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream ofFree medical coverage for employees* via the Health Investment Plan (HIP) PPOAn excellent retirement savings...

  • Cloud Solutions Architect

    6 days ago

    Chicago, Illinois, United States Amazon Full time

    Sr. Solutions Architect, Financial ServicesAs a Sr. Solutions Architect, Financial Services at Amazon, you will play a key role in driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector. You will partner with customers to design and build scalable,...

  • Sr. Security Architect

    1 month ago

    Chicago, United States Rush University Medical Center Full time

    Job Description Location: Chicago, IL Hospital: RUSH University Medical Center Department: Cybersecurity Operations Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM) Summary: The Senior Identity and Access Management (IAM) Architect will be responsible for...

  • Customer Success Manager

    2 weeks ago

    Chicago, United States eTeam Full time

    Job Title: Sr. Customer Success ManagerJob Location: Chicago, IL- Hybrid schedule, 2+days/week, those days are flexibleJob Duration: 12-monthsWe are looking for a Sr. Customer Service Manager to join our team. As a Customer Success Manager (CSM), you will partner closely with your assigned sales partners to ensure Company’s Customers achieve a return on...

Sr. Adoption

4 months ago

Chicago, United States Softchoice Full time
Whyyou'lllove Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities.

The impact you will have:

The Senior Adoption & Change Management Consultant is a customer-facing role, with the primary responsibility of helping customers adopt and optimize Microsoft 365 solutions.

We are seeking a passionate Senior Adoption & Change Management Consultant to deliver Softchoice Adoption & Change Management Services by creating and implementing change management strategies through direct engagement with our customers. This consultant will engage with senior leaders, executives, and end users to assess organizational change readiness, define business outcomes, develop and deliver communications programs, and develop personas and use cases.

You are passionate about helping clients align their business outcomes with their larger strategic goals. You love helping to make positive changes in the workplace.

What you'll do:

  • Assessing the customer's current state, readiness, and maturity for Microsoft 365 adoption, and identifying gaps and risks.
  • Developing and executing adoption and change management plans that align with the customer's business objectives, vision, and culture.
  • Apply change management best practices and methodologies such as stakeholder engagement, communication and awareness planning, personas and use cases, and ongoing measurement.
  • Facilitate workshops, webinars, and events to educate and engage the customer's end users, champions, and business stakeholders.
  • Capturing business objectives and detailed end user requirements to further identify challenges within the organization and areas for targeted improvement.
  • Defining and measuring success metrics and monitoring progress to achieve those metrics.
  • Collaborating with the Adoption & Change Management Trainers to promote knowledge transfer and provide recommendations on training plans.
  • Customizing customer-facing materials which may include: PowerPoint presentations, quick reference guides, communications, and/or user instructions.
  • Working with the technical project delivery team to align adoption delivery plans with the technical implementation.
  • Contributing to cross-team efforts to provide and maintain customer facing documentation and adoption and change management collateral.
  • Assisting with onboarding and training of new hires.
  • Mentoring and coaching Adoption & Change Management Consultants on adoption and change management methodologies and best practices to continually improve the adoption consulting standard.
  • Identifying future adoption and change management needs and contributing significantly to content creation and maintenance of our content library.
What you'll bring to the table:
  • Knowledge and familiarity with current user adoption or organizational change methodologies and principles.
  • 5+ years of experience in similar role.
  • Bachelor's degree in human resources, organizational leadership, organizational change management, communications, learning and development, or other related technical degree is preferred.
  • Prosci Change Management Certification, or other equivalent change management certification is preferred.
  • Strong facilitation skills with stakeholders at all levels of an organization including end users, vendors, management, and executives.
  • Demonstrated written and verbal communications skills at all levels of an organization including end users, vendors, management, and executives.
  • Excellent planning and analytics skills.
  • Strong attention to detail.
  • Skilled at prioritization of tasks and managing multiple projects simultaneously in a fast-paced environment.
  • Ability to work as part of a geographically diverse team.
  • An excellent working knowledge of Microsoft Office 365 technologies. Knowledge will be required to deliver instructor-led training for Microsoft O365 related technologies.
  • The ability to travel up to 15% of the time.
Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experiencefor the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why people love working here:
  • We offer hybrid and remote working opportunities.
  • Comprehensive benefits from day oneof employment.
  • We offer meaningful work and opportunities for career growth.
  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
  • We offer an opportunity to build and grow a career in the technology industry.
  • Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18consecutive years.
  • Softchoice has been certified as a Great Place to Work in the United States for several years.
  • We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.
  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.


Inclusion & Equal opportunity employment:

We arean equal opportunity employer committed to diversity, inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We areproud to provideinterview &employment accommodationduring the recruitment and hiring process. If you requireanyaccommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com .We are committed to working with you to best meet your needs.

Our commitment to your experience:

We arecommitted to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we willbe doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID:5747
EoE/M/F/Vet/Disability