Assistant Manager

3 weeks ago

Gulfport, United States Massage Envy Full time

Overview:

Where Better Careers Begin
Massage Envy Gulfport- 15256 Crossroads Parkway Gulfport, MS 39503


Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Gulfport franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Massage Envy is looking to hire an Assistant General Manager

  • Overseeing and managing the daily operations of the clinic.
  • Achieving all membership and retail sales goals. Managing sales associates and massage therapy staff.
  • Training and monitoring the performance of sales associates. Creating and maintaining staff and therapist work schedules.
  • Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
  • Maintaining professional and impeccable clinic environment for employees and members/ guests.
  • Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies.
  • Management, sales and/or marketing helpful. Sales experience in service/retail industry.
  • Ability to effectively communicate expectations to staff and create winning a team. Able to communicate up-line information to Clinic Administrator.
  • Competent trainer and motivator.

Perks & Pay:

  • Competitive base pay plus bonuses and commissions ($13-$17/hour)
  • Medical, Dental and Vision plans with employer contribution
  • Matching 401(k) after 12 months
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • 25% off all products

Qualified Candidates:

  • Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
  • Are natural leaders who can build relationships while motivating, coaching and supporting a team
  • Can have tough conversations in a professional and constructive manner
  • Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
  • Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
  • Effectively resolve customer challenges while maintaining a safe and therapeutic environment
  • Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
  • Develop positive relationships and build confidence with employees, members, and guests


Salary:
$13-$17/hour

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