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Product GTM Manager, Rippling Spend
2 months ago
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the role
Scaling to $1B ARR and beyond means we need to build a go-to-market engine that drives growth across dozens of product SKUs, sales segments, buyer personas, and countries. By building a platform centered around the Employee Graph, Rippling is changing how businesses operate. The employee lifecycle comes with all sorts of Spend challenges-getting new hires set up with a corporate card, submitting expense reports, booking corporate travel-all while navigating company policies and approval chains. With Rippling Spend (formerly known as Finance Cloud), companies can easily eliminate unauthorized expenditures, get complete visibility over all of the company's spend, and save time by automating routing and approvals thanks to granular policy customization.
As a Product GTM Manager, you'll help orchestrate the go-to-market for Rippling Spend, which includes our Expenses & Corporate Cards, Travel, and Bill Pay products. You will gather and analyze market intelligence to ensure we build the right products and tell the right stories, so our sales team can win. You will spend countless hours living in the product, experiencing for yourself what it's like to run a lean yet highly efficient finance team on Rippling's unified data architecture and business platform.
This role is highly cross-functional. You will work closely with Rippling's Product organization, our Sales teams, and the rest of our Marketing machine. We'd love to talk to you if you have strong marketing chops, a GM mindset, obsess about customers, and exhibit sharp product instincts.
Our GTM team sits within the marketing org. The team and this role are based in our San Francisco office.
What you will do
Build the end-to-end GTM strategy, execution, and performance of your product lines
Conduct deep customer research and synthesize insights about our products, target audiences, and personas
Partner closely with the Product organization to define the product roadmap
Create an always-on feedback loop between sales, product, and marketing, to ensure we react quickly to "on the ground" developments.
Own the messaging & positioning for all of the products within your vertical, as well as all of the personas and buyers within our ICP
Quarterback the creation of sales pitch decks, collateral, and any other materials that can help us win.
Manage your products like a GM with a focus on how to improve metrics like awareness, attach rate, adoption, and customer retention.
Educate our sales teams on products and create sales tools / collateral to help them win.
Be the in-house expert (buyers, influencers, competitors, industry, etc.) on all things Rippling Spend.
Be a spokesperson, evangelist, and thought leader with analysts, customers, and partners.
What you will need
4+ years of experience in product marketing, consulting, business operations, general management, or product management.
2+ years of experience in a Spend-related industry (expense management, corporate travel, accounts payable, procurement, B2B FinTech, etc.)
You are a self-starter with a bias towards action who is able to manage multiple, competing priorities in a fast-paced environment.
Proven ability to translate customer and market insights into crisp GTM fundamentals, including segmentation, buyer personas, messaging, competitive positioning, pricing recommendations, and more.
Superb cross-functional collaboration and project management skills. From Day 1, you'll need to align stakeholders across multiple teams-many of which may have competing priorities.
Outstanding written and verbal communication skills. While we won't expect you to fine-tune marketing copy, you need to be able to clearly tell a story without resorting to corporate jargon.
You sweat the details - small and big, alike.
A creative spark. While analytical chops are critical to your success, we also pride ourselves on being able to think outside the box.
If you don't necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, so life experience can be just as important.
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