IT - Manual QA - Tech Lead

2 days ago

San Francisco, United States TalentBurst Full time
Title: QA Lead
Duration: 4+ months
100% Remote

Job Description:

Position Overview:
We are seeking an experienced QA Lead with expertise in UKG Workforce Management (WFM) Pro to oversee and lead functional testing across various modules, including Reporting, Scheduling,Employee Self-Service (ESS), Timekeeping, Attendance, Mobile and Personas. The ideal candidate will possess in-depth knowledge of UKG Dataview, Reports, and Data Hub and demonstrate strong leadership and communication skills to drive quality assurance initiatives.

Key Responsibilities:

Functional Testing Leadership:
  • Lead the end-to-end functional testing efforts for UKG WFM Pro modules, ensuring comprehensive coverage across Reporting, Scheduling, ESS, Timekeeping, Mobile, Attendance, and Personas.
  • Develop, execute, and manage test plans, test cases, and test scripts to validate system functionality against requirements.
  • Collaboration and Coordination:
  • Work closely with QAs, PdMs, Engineering and other stakeholders to understand requirements and align testing efforts.
  • Coordinate with cross-functional teams to identify and resolve defects promptly.
  • UKG Expertise Application:
  • Leverage advanced knowledge of UKG Dataview, Reports, and Data Hub to validate data integrity, reporting accuracy, and system performance.
  • Ensure all reports and data outputs meet the business's compliance and operational needs.
  • Quality Assurance Practices:
  • Establish and enforce QA best practices, including defect management, root cause analysis, and test environment management.
  • Monitor and report on testing progress, metrics, and outcomes to stakeholders.
  • Team Mentorship and Guidance:
  • Mentor and guide QA team members, fostering a collaborative and high-performing team culture.
  • Lead by example to ensure quality and efficiency in testing processes.

Qualifications and Skills:
  • Experience: Minimum 5-7 years in QA roles, with at least 3 years as a QA Lead in projects involving UKG WFM Pro.
  • UKG Knowledge: Proficiency in UKG Dataview, Reports, and Data Hub. Experience with WFM Pro modules, including Timekeeping, ESS, Attendance, and Personas, is essential.
  • Testing Tools: Hands-on experience with QA tools such as Test Assure,JIRA, Selenium, or equivalent automated test management tools.
  • Analytical Skills: Strong analytical and problem-solving abilities with attention to detail.
  • Communication: Excellent verbal and written communication skills for effective collaboration and reporting.
  • Leadership: Demonstrated ability to lead QA initiatives and manage team dynamics effectively.
  • Preferred Qualifications:
  • Familiarity with agile methodologies and frameworks.
  • Knowledge of compliance requirements and industry standards related to HR, payroll, and workforce
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