Current jobs related to Member Service Representative 2 - Wichita - Mid American Credit Union

  • Member Service Representative 2

    2 days ago

    Wichita, Kansas, United States Mid American Credit Union Full time

    Member Service Representative 2At Mid American Credit Union, we are seeking a highly skilled and customer-focused Member Service Representative 2 to join our team. As a key member of our Member Services department, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and building long-lasting...

  • Member Service Representative 2

    2 months ago

    Wichita, United States Mid American Credit Union Full time

    **Member Service Representative 2** Member Services Wichita, Kansas Department **Member Services** Minimum Experience **Entry-level** Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates!...

  • Member Service Representative 2

    2 months ago

    Wichita, United States Mid American Credit Union Full time

    **Member Service Representative 2 - Flex** Member Services Wichita, Kansas Department **Member Services** Minimum Experience **Entry-level** Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable...

  • Member Service Representative 2

    4 weeks ago

    Wichita, United States Mid American Credit Union Full time

    Job DescriptionJob DescriptionSalary: $16/hrAbout UsCredit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits.  As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for...

  • Member Service Representative

    3 days ago

    Wichita, Kansas, United States Mid American Credit Union Full time

    Member Service Representative 2At Mid American Credit Union, we're seeking a highly skilled Member Service Representative 2 to join our team. As a key member of our Member Services department, you'll play a vital role in providing exceptional customer service to our members.Key Responsibilities:Develop and maintain strong relationships with members to ensure...

  • Member Service Representative 2

    2 weeks ago

    Wichita, Kansas, United States Mid American Credit Union Full time

    About the RoleWe are seeking a highly skilled Member Service Representative 2 to join our team at Mid American Credit Union. As a key member of our Member Services department, you will play a vital role in providing exceptional customer service to our members.Key ResponsibilitiesDevelop and maintain strong relationships with members to ensure their needs are...

  • Member Relations Representative 2

    4 weeks ago

    Wichita, Kansas, United States Mid American Credit Union Full time

    Customer Engagement Specialist 2 - Flexible ScheduleDepartment: Member ServicesExperience Level: Entry-levelAt Mid American Credit Union, we pride ourselves on being a member-focused organization dedicated to providing exceptional financial services. Our mission is to ensure our members have a secure and rewarding experience when saving and borrowing with...

  • Member Service Representative

    1 week ago

    Wichita, Kansas, United States Mid American Credit Union Full time

    {"title": "Member Service Representative", "description": "Job SummaryAt Mid American Credit Union, we are seeking a highly skilled Member Service Representative to join our team. As a key member of our Member Services department, you will be responsible for providing exceptional customer service to our members, ensuring their needs are met, and building...

  • Member Service Representative

    3 days ago

    Wichita, Kansas, United States Mid American Credit Union Full time

    About UsMid American Credit Union is a member-owned institution dedicated to providing quality financial services to its members. Our mission is to be the best choice for financial services, exceeding member expectations every day.Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team. As a Member...

  • Member Service Representative

    1 week ago

    Wichita, Kansas, United States Mid American Credit Union Full time

    About the RoleWe are seeking a highly skilled Member Service Representative to join our team at Mid American Credit Union. As a key member of our Member Services department, you will be responsible for providing exceptional customer service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and maintain strong relationships...

  • Member Services Representative

    3 months ago

    Wichita, United States Planet Fitness - KSLA Sutherland Group Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceVision insuranceWellness resourcesJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members,...

  • Member Services Representative

    2 months ago

    Wichita, United States Planet Fitness - KSLA Sutherland Group Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleOpportunity for advancementWellness resourcesJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet...

  • Member Service Representative

    2 weeks ago

    Wichita, Kansas, United States Mid American Credit Union Full time

    About UsMid American Credit Union is a not-for-profit financial institution that prioritizes serving its members' needs. As a member-owned organization, our focus is on providing a safe and reliable place to save and borrow at competitive rates. Our mission is to be the preferred choice for quality financial services, exceeding member expectations in every...

  • Member Services Representative

    4 weeks ago

    Wichita, Kansas, United States Wichita Federal Credit Union Full time

    Position OverviewThe role of the Member Services Representative is to provide exceptional assistance to members via telephone, facilitating their financial transactions and promoting services that strengthen member relationships.Reporting StructureThis position is under the supervision of the Contact Center Manager.Key ResponsibilitiesDeliver outstanding...

  • Floating Member Services Representative

    3 months ago

    Wichita, United States Planet Fitness - KSLA Sutherland Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Floating Member Services Representative will be responsible for creating a positive member experience at multiple locations by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Essential Duties and ResponsibilitiesGreet members, prospective members, and...

  • Member Services Representative

    2 months ago

    Wichita Falls, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position Requirements Expectations Greet all members & guests...

  • Sales Representative-2

    2 weeks ago

    Wichita, United States Incora Full time

    Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Sales Representative II As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The Sales Representative I has a strongly...

  • Member Services Representative

    3 weeks ago

    Wichita Falls, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...

  • Member Outreach Representative

    7 days ago

    Wichita, Kansas, United States TEKsystems Full time

    Job Title: Member Outreach RepresentativeAbout the Role:We are seeking a highly skilled Member Outreach Representative to join our team at TEKsystems. As a Member Outreach Representative, you will be responsible for providing exceptional customer service to our high-touch VIP clients.Key Responsibilities:Make outbound calls to unengaged member populations to...

  • Member Services Representative

    3 weeks ago

    Wichita, Kansas, United States Wichita Federal Credit Union Full time

    Position OverviewThis role is essential in providing exceptional service to our members via telephone. The primary objective is to assist with financial transactions and promote products and services that strengthen member relationships.Reporting StructureThis position is under the supervision of the Contact Center Manager.Key ResponsibilitiesDeliver...

Member Service Representative 2

4 months ago

Wichita, United States Mid American Credit Union Full time

**Member Service Representative 2 - Bilingual (West Wichita)**

Member Services Wichita, Kansas Department **Member Services** Minimum Experience **Entry-level**

Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives.

Who Should Apply

What You'll Do

At Mid American Credit Union a Member Service Representative, serves as an ambassador for the credit union with the overall purpose of providing friendly and efficient customer service to members who still enjoy face-to-face interaction. The primary responsibility of this position will be to ensure our member's needs are met by developing ongoing relationships with them to make their visits a memorable experience.

Member Relations

* Exhibit strong interpersonal skills while interacting with members and all co-workers to exhibit a commitment to providing above and beyond customer service.

* Individual will possess good verbal and nonverbal communication skills while assisting members.

* Demonstrate the ability to demonstrate critical thinking while handling complex transactions.

* Focus on deepening the relationship between the credit union and the member.

* Demonstrate an understanding of products and willingness to educate our member about them.

* Meet the members needs and make them a priority.

* Maintain a positive attitude and engages members when they interact with them.

Member Resolution

* Individual will excel in listening to the members needs while finding solutions that best help meet the members needs.

* Demonstrates the ability to problem solve in a timely manner while following guidelines set by the credit union.

* Individual will use all training provided to ensure members needs are fully met while being committed to first contact resolution.

Operations

* Follow all policies and procedures set by the credit union when assisting members.

* Understand cash and check handling responsibilities and procedures. Upon completion of training, individual will be able to explain all documentation in relation to account ownership to include trust and business accounts to members.

* Upon completion of training, this individual will be responsible for loans from the initial application, to processing and funding the loan.

* Ability to multi task while maintaining a high level of efficiency.

Cultural Responsibilities

Committed to being part of the Mid American team Show commitment to learning and growth. Consistently demonstrate a positive attitude and strong people skills during interactions with co-workers and members. Be able to work individually as well as with a team. Embrace change and be able to think of new ideas to assist our members. Demonstrate financial responsibility and professionalism.

What You Need to Get the Job Done

* Education - High School Diploma or GED required

* Experience - Six months to two years of similar or related experience, including time spent in preparatory positions. Need to have proficient knowledge of Windows and Microsoft Outlook software (Outlook, Word and Excel).

* Customer service experience including the ability to effectively perform the skills necessary to deliver exceptional service, such as communication, empathy, patience and organization.

* A Company that Cares. We are more than a financial institution; we give back to our community. We teach financial literacy and donate to and support local organizations.

* Work that Stays at Work. Genuine work/life balance served here

* Rest and Relaxation. Paid vacation time, personal leave and paid holidays

* Health Benefits. Medical with HSA and FSA options, dental, and vision.

* Prepare for the Future. 401(k) with a generous company match.

* Invest in YOU. Tuition Reimbursement Program.

*An Equal Opportunity Employer*

*Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.*

*To be eligible for employment at Mid American Credit Union applicants must be fully vaccinated for COVID-19.*

Location Wichita, Kansas Department Member Services Minimum Experience Entry-level