Current jobs related to Customer Support Specialist - Providence - Javelin Venture Partners

  • Healthcare Customer Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States NTT DATA Full time

    Become a Part of NTT DATA as a Healthcare Customer Support SpecialistRespond to telephone inquiries from healthcare professionals concerning benefits, eligibility, billing, and authorizations.Perform outreach calls to providers to collect any missing information.Direct complex inquiries to the relevant department.Record provider concerns and identify...

  • Customer Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States Sociaxe Full time

    Position Overview:As a Customer Support Specialist at Sociaxe, you will serve as the initial contact for our clientele, addressing inquiries, resolving concerns, and offering detailed information regarding our offerings. Your main objective will be to guarantee a favorable customer experience through proficient communication and adept problem-solving...

  • Office Administration and Customer Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States Mule Lighting, Inc. Full time

    Position OverviewAre you a friendly and tech-savvy individual eager to contribute to a dynamic company? Mule Lighting, Inc. is seeking an Office Administration and Customer Support Specialist. This is a full-time, on-site role from Monday to Friday. The ideal candidate should be proactive, personable, detail-oriented, dependable, possess excellent telephone...

  • Fiber Support Specialist

    4 days ago

    Providence, Rhode Island, United States Verizon Full time

    About the RoleWe're seeking a skilled Fiber Support Specialist to join our team at Verizon. As a key member of our customer support team, you'll play a critical role in delivering exceptional technical support and service to our Fios customers.Key ResponsibilitiesProvide technical support and service to customers via phone, resolving issues with voice, data,...

  • HVAC Support Specialist

    4 days ago

    Providence, Rhode Island, United States Jobs for Humanity Full time

    Job Title: HVAC Support SpecialistWe are seeking a skilled and motivated HVAC Support Specialist to join our team at Volt. As a key member of our division, you will provide technical support for product service, installation, repair, and general inquiries for complex multi-family and large-scale commercial projects.Key Responsibilities:Provide verbal and...

  • Client Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States Kea Global Inc Full time

    Position OverviewCompensation: $30 per hourBecome a vital part of our team at Kea Global Inc as a Client Support Specialist. In this role, you will be instrumental in delivering outstanding service to our clients. This position offers a flexible work environment, combining both in-office and remote interactions, enabling you to engage with clients in various...

  • IT Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States Harvard Partners Trusted IT Advisors Full time

    Harvard Partners Trusted IT Advisors is seeking a dedicated and experienced IT Support Specialist to join our growing team. In this role, you will provide essential technical assistance to our internal colleagues, ensuring smooth operations and a positive user experience. As an integral part of our IT department, you will be responsible for resolving a wide...

  • Client Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States RI Temps, Inc. Full time

    Client Support Specialist at RI Temps, Inc.Industry: Staffing ServicesPosition Overview: We are seeking a dedicated Client Support Specialist to enhance our customer service operations. The successful candidate will possess experience with Salesforce and have a background in customer service spanning 1-3 years. Key responsibilities will include managing...

  • HVAC Support Specialist

    2 days ago

    Providence, Rhode Island, United States Jobs for Humanity Full time

    Remote HVAC Support Specialist OpportunityWe are seeking a skilled and motivated HVAC Support Specialist to join our team in Fort Myers, FL. This is a perfect opportunity for someone looking to transition from an HVAC service technician to remote customer support.Key Responsibilities:Provide verbal and written technical support for product service,...

  • Customer Engagement Specialist

    3 weeks ago

    Providence, Rhode Island, United States Cygnus Management Group Inc Full time

    Customer Engagement Specialist at Cygnus Management GroupCygnus Management Group is on the lookout for Customer Engagement Specialists to enhance our promotional marketing team. As a thriving marketing and sales organization in the Northeast, we are dedicated to delivering outstanding customer interactions and fostering sales growth for our esteemed...

  • Technical Support Specialist

    2 days ago

    Providence, Rhode Island, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will work closely with our guests and team members to provide exceptional service and...

  • Fiber Support Specialist

    1 week ago

    Providence, Rhode Island, United States Verizon Full time

    About the RoleWe're seeking a skilled Fiber Support Specialist to join our team at Verizon. As a key member of our customer support team, you'll play a critical role in delivering exceptional technical support and service to our Fios customers.Key ResponsibilitiesProvide technical support and service to customers via phone, resolving issues with voice, data,...

  • Healthcare Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States Brown University Full time

    Position: Healthcare Support SpecialistCompany: Brown UniversityLocation: OnsiteJob Overview: The Healthcare Support Specialist at Brown University plays a crucial role within the Health Services team, delivering vital assistance to the diverse student body. Key responsibilities encompass patient intake processes, aiding medical professionals, conducting...

  • Technical Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States Ozkarservices Full time

    Job OverviewThe role of the Technical Support Specialist encompasses a variety of responsibilities aimed at delivering exceptional customer service for initial service requests, incidents, and issues reported by clients. The Specialist will diagnose and resolve technical and procedural challenges efficiently and promptly through various communication...

  • Medical Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States Brown Dermatology Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at Brown Dermatology. As a key member of our clinical staff, you will play a vital role in ensuring the smooth operation of our dermatology practice.Key Responsibilities:Operational Efficiency: Maximize site productivity by adhering to electronic...

  • Philanthropy Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States Trinity Repertory Co Full time

    Job Type:Full-timePosition Overview:The Donor Services & Data Specialist plays a pivotal role within the Development Department, reporting directly to the Director of Institutional Advancement. This position is classified as Non-Exempt and is an annual full-time role.Compensation:$47,000-$52,000/year based on qualifications, along with a competitive benefits...

  • Customer Engagement Specialist

    3 weeks ago

    Providence, Rhode Island, United States 3m Full time

    Customer Engagement SpecialistAs a key member of our team, you will play a vital role in fostering relationships and ensuring a positive retail experience with our esteemed National Retail clients across New England.Key Responsibilities:Develop and maintain strong connections with National Retail customers, focusing on enhancing their in-store...

  • Administrative Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States Rose International Full time

    Job Summary:Rose International is seeking a highly motivated and organized Administrative Support Specialist to provide administrative support to our staff, ensuring the smooth operation of our office.Key Responsibilities:Provide administrative support to staff, including preparing and disseminating correspondence, memos, and forms.Manage and maintain...

  • Admissions Support Specialist

    3 weeks ago

    Providence, Rhode Island, United States Complete Staffing Solutions Full time

    Position Title: Admissions Support SpecialistLocation: RemoteOverview: Join a reputable organization focused on enhancing the student experience through exceptional support and guidance in the admissions process.Work Schedule: Full-time Monday - Friday, 8:30 AM - 5:00 PM In-person attendance requiredKey Responsibilities:1. Manage a multi-line telephone...

  • HVAC Support Specialist

    7 days ago

    Providence, Rhode Island, United States Jobs for Humanity Full time

    About the RoleWe are seeking a skilled and motivated HVAC Support Specialist to join our team at Volt. As a key member of our division, you will provide technical support for product service, installation, repair, and general inquiries for complex multi-family and large-scale commercial projects.Key ResponsibilitiesProvide verbal and written technical...

Customer Support Specialist

4 months ago

Providence, United States Javelin Venture Partners Full time

At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and and all major life science companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. Location:

Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. Position Overview: We’re looking for a customer-centric and energetic

Customer Support Specialist

who will be on the front lines helping our customers. This is a vital role within the company as we continue to scale. We expect this person to assist with all areas of the platform. The ideal person for our team is someone who has a genuine passion for making customers feel happy and understood. The

Customer Support Specialist

will join RxVantage and help us as we transform how medical practices engage with life science resources and expertise to improve patient care. Trusted by more than 12,000 medical practices and all major life science companies, RxVantage has powered over 6 million educational exchanges between healthcare teams and life science companies. What you'll be doing: Provide white-glove support, assisting new and existing customers with product-specific technical help and navigating the company’s web application via email, telephone and chat Monitor our admin database to help troubleshoot issues for customers Log all customer interactions in Salesforce to ensure all necessary data is documented Direct and escalate complex technical issues to appropriate company personnel Provide input to develop and refine customer support systems and processes The ideal candidate: Has 2+ years of experience assisting customers Experience in Salesforce is a plus Bachelor's Degree or equivalent work experience Natural troubleshooting skills and strong technical aptitude Strong work ethic and relentless attention to detail Excellent written and verbal communication skills Desire to learn and receptive to feedback Benefits: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere Flexible PTO - Take the time when you want it 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching --- RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

#J-18808-Ljbffr