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Account Manager, Territory

3 months ago

Charlotte, United States Metropolitan Water District Full time

Position Title: Account Manager 2-3, Territory (TAM) Reports To: Manager, Regional Field Sales – Southeast Date Last Revised:

January 13, 2022. Territory:

NC, VA, WV & MD Position Summary: This position is responsible to represent, promote and sell all Bendix product lines at the fleet, dealer and independent aftermarket distributors in a defined territory. Additionally, the role will be responsible to provide product and technical training as defined by the rules of engagement for field sales and service. The TAM is a strategic role in the marketplace representing all Bendix & affiliates product lines. The role requires a high technical aptitude and business acumen in the commercial vehicle industry. This role is also responsible for maintaining the CRM/C4C, meeting assigned internal tasks on a timely basis and supporting Bendix industry activities as assigned. Essential Functions: Responsible and accountable for all strategic customer activity in a defined territory; Fleets with 250-750 power units, all dealership activity for both parts and fleet spec that relates 250-750 power units, Bendix distributor network with key focus on aftermarket parts sales. Assist in identifying and managing strategic relationships at 35-50 fleets to pull through fleet spec and aftermarket business. Achieve key performance objectives within the appropriate timeframe as outlined on personal performance targets and the overall organization’s sales targets. Requires 60-70% travel to customer locations, regional meetings and industry events. Lead sales calls at distributor, dealer, and fleet customer level to promote/sell Bendix & affiliates product lines. Assist in promotions with Bendix distributors and dealers to help promote/sell our product lines to the fleet customer. Consistently call on fleet customers promoting Bendix quality & brand equity. Generate interest with fleet customers to purchase and specify Bendix products and systems. Continually review current distribution and opportunities. Create business plans with distributor and dealers annually to target specific areas of growth. Assist and execute internal business to drive growth initiatives. Provide product sales & technical training at distributor, dealer and fleet customer. Responsible to update all customers reporting requirements in management tool (CRM) Knowledge: General knowledge of heavy truck industry, Fleet, OEMs, dealerships, suppliers, distribution channels and trade associations. Possesses comprehensive knowledge of organizational sales policies and procedures. Working knowledge of Bendix products and their functionality is a plus. Basic knowledge of Bendix’s customer base, their business and how they operate a plus. Knowledge of a customer reporting management tool a plus Experience: A minimum of 2-3 years sales experience within the heavy-duty/automotive industry experience required. ASE Certified desired but not required Skills: High technical aptitude and business acumen in the commercial vehicle industry. Customer first attitude, driven to build and prioritize customer relationships throughout the customer’s organization and within Bendix. Excellent problem-solving skills including the ability to develop creative solutions that address customer needs. Self-starter and strategic thinker for both short-term and long-term wins. Must be able to partner with customers to develop actionable and strategic plans. Strong interpersonal, oral, and written communication skills required. Strong professional presence, capable of influencing through interactions and follow-up. Must be capable of building and using a strong network, team player and wiliness to work in a matrixed organization. Capable of building and delivering professional presentations. Ability to learn quickly in a short amount of time. Must maintain an organized work area from a home office that allows for quick and efficient responses to the customer needs. Very Proficient in Microsoft Word, Excel & PowerPoint a must Education: Bachelor’s degree in either Marketing, Business, engineering/technical degree and OR 5+ years of experience in the commercial vehicle industry, or related field, with proven successful track record. MBA a plus Travel Requirements: Individual must be domiciled in the defined territory and must be located within one hour of major airport. Must be capable of traveling 60-70% of the time to fleets, dealerships, distributors, Bendix HQ’s and trade associations Position Requirements: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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