Information Technology Specialist

5 days ago


Clearwater, United States Tibbetts Lumber Full time

Tibbetts Lumber Co. LLC, a growing Lumber and Building Materials Company, is seeking a Full-Time Information Technology Specialist at the Corporate office.

Essential Duties and Responsibilities:

  • Troubleshoot and resolve hardware, connectivity, printer and application issues reported to the helpdesk; escalate requests to the appropriate team member, as needed
  • Provision new hardware and upgrades including Windows workstations and iOS devices
  • Create and maintain documentation for issue resolution
  • Perform routine workstation monitoring and maintenance
  • Engage in lifecycle management of desktops and mobile devices
  • Monitor security alerts and remediate events as needed
  • Complete special projects as requested
  • Provide superior customer service to internal and external customers at all times
  • All other duties as assigned
Experience Required:
  • 2-5 years of IT experience or related education
  • Experience with Microsoft Office Suite, Windows 7, 8, and 10, Microsoft Active Directory, and PC hardware
Knowledge, Skills, & Abilities:
  • Strong customer service, analysis and problem resolution skills
  • Excellent interpersonal and communication skills - Must be a team player
  • Ability to manage multiple projects with strong attention to detail
  • Clear driving record
  • Ability to lift 50 pounds
  • Ability to travel to business locations in the state of Florida and internationally
Benefits:

Tibbetts Lumber offers an excellent benefits package to our employees including:
  • Competitive wages
  • Medical insurance
  • Dental insurance
  • Life insurance
  • Short & Long Term Disability
  • 401(k) plan
  • Vacation, Sick & Holiday pay
  • Health Savings Account

Legal Disclosures:

Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.

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