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Customer Service/Admin Assistant
3 months ago
Job Title : Customer Service/Admin Assistant Required Skills : Responsibilities include customer inquiries, processing orders and purchasing, follow-up on all orders, confirming delivery dates, scheduling shipments and expediting, quoting customers, assisting salespeople as needed and communicating with them regarding customer needs. Location : Danvers,Massachusetts **Job Description**
**Position: Customer Service Account Manager**
* Primary responsibilities include customer inquiries, processing orders and purchasing, follow-up on all orders, confirming delivery dates, scheduling shipments and expediting, quoting customers, assisting salespeople as needed and communicating with them regarding customer needs.
* The successful candidate will demonstrate excellent communication skills with an ability to organize and follow through.
* Although part of a team, the Account Manager works independently and for this reason, attention to detail is critical.
* It is a fast-paced environment and multi-tasking is necessary.
* The ability to proficiently use Microsoft office programs is necessary. Our order processing software is SL Dynamics.
Experience : 4+ Years
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