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IT Operations Engineer
4 months ago
The primary function of this position will be the design, documentation, analysis, implementation, administration, maintenance, and support of the overall server infrastructure, network infrastructure, and all supported computerized systems/hardware providing a secure/reliable foundation on upon which all our customers and staff rely. In addition, this position will be responsible for the administration and support of other technology systems and related hardware, including but not limited to digital phone system, camera and card access security, print management, user and device management, and backup/data management.
Role and Responsibilities:
Manage the enterprise infrastructure, including the identification and analysis of enterprise business to create technical solution architecture requirements; analyzing industry, technology and market trends to determine infrastructure impacts.
Design, configure, deploy, and maintain enterprise security infrastructure.
Configure, deploy, and maintain core support systems including but not limited to Mobile Device Management Systems (Intune), Phone System Support, Security systems
Regularly patch systems and software to promote data security and integrity.
Recommend best security practices to achieve stated business objectives, advises on risk assumptions and provides alternatives to achieve desired end results.
Evolve the enterprise infrastructure functions and balance IT service functionality, security, data and operational quality.
Evaluate infrastructure integrity regarding device/user adherence to security policies.
Analyze current IT environment to detect deficiencies and recommend solutions for improvement.
Support the Supervisor/CIO to align technical solutions and business processes to drive business efficacy and efficiency.
Develop programs to coordinate application deployments, operational changes, and system updates.
Provide secure, reliable and available systems for utility employees. Establish and maintain an appropriate level of database and user security. Perform required systems maintenance to ensure infrastructure availability and optimum performance.
Work closely with Departments and employees to provide technology-based solutions, support, and development for technologies. Coordinates and communicates plans and activities with others to ensure a coordinated work effort and team approach.
Develop and present training for end users.
Provide technical assistance to all employees to assist in solving their computing needs.
Maintain documentation for all technical infrastructures.
Develop, maintain and perform database backup and recovery procedures. Maintain backup, archive, and data retention schedules in accordance with the disaster recovery plan.
Configure, deploy and support desktop and laptop computers, software, printers, servers, and network infrastructure (both wired and wireless).
Informs Supervisor/CIO of important developments, potential problems and related information necessary for effective management.
Database Administration, Data Extraction/Scripting.
Required Skills and Experience:
Bachelor’s Degree in Computer Science or Associate’s Degree in Computer Science plus 2 years related work experience, or 6+ years related work experience
Experience with enterprise networking equipment (Cisco/HP/Meraki routing/switching).
Experience with next gen firewall configuration.
Experience with virtualization technologies (VMWare or Hyper-V).
Experience with Windows client/server administration.
Experience with enterprise storage systems (SAN/NAS).
Experience in scripting languages preferred (PowerShell/Bash).
Experience with clusters (firewalls/databases/servers/storage systems).
Experience with vulnerability assessment software (Nessus/GSA/Rapid7 or similar).
Knowledge of SQL server DB administration or other common databases including tasks such as loading data, managing data security and user access, performance monitoring and tuning, and all aspects of data integrity, backup, recovery, user and developer support.
Demonstrated experience in providing end-user support, including training and documentation.
Systems Management Software, deployment and performance management.
Planning and maintenance of database capacity, backup and recovery, and disaster recovery.
Expertise in host operating and networking environments to completely provide all required functions and services, including estimating and monitoring of all required hardware, coding and execution of administration jobs, in addition to monitoring and archiving backup files.
About Versique:
At Versique, we believe people are more than a resume. People invent, propel, unearth, and build. They
transform teams, markets, industries, and bottom lines. People do more than fill an open position. They open greater potential. We’re here to help fill your human potential and build your human capacity. The Versique brand represents a powerful combination of “versatile” and “unique”, hinting at the concept of “search” in its pronunciation.
In 2023, Versique made the Inc. 5000 list of fastest growing private companies, along with the Minneapolis-St. Paul Business Journal’s Fast 50 list for fastest growing private companies in Minnesota. Additionally, for the past 4 years, Versique has been recognized as a Star Tribune Top Workplace and awarded a Best Place to Work in 2022 by the Minneapolis/St. Paul Business Journal, which speaks to the incredible culture we’ve fostered.
We believe people are the ultimate business advantage. Let’s find your people together. And make the best possible.
Versique is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.
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