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Sales and Event Coordinator

3 months ago

Doral, United States TM Hospitality Inc Full time

Job Description

Job Description

Job Overview

: We are seeking a dynamic and highly motivated Sales and Event Coordinator to play a crucial role in our dual hotel properties, focusing on attracting business groups, coordinating events, and optimizing sales opportunities. The ideal candidate will be bilingual in Spanish and English, possess a flexible schedule (including weekends), have a background in sales, and demonstrate exceptional organizational skills. In addition, familiarity with office packages and proficiency in various internal systems will be essential to succeed in this multifaceted role. Responsibilities: Sales Coordination:

Attend all telephone calls promptly, utilizing clear and professional language. Respond to client requests, provide quotes, and handle transient and corporate reservation inquiries. Be the primary lead catcher and ensure quick turnaround responses to potential leads. Compose new contracts for Catering and Sales Managers, handling group logistics, proposals, and contracts. Coordinate with Banquet operations to ensure complete customer satisfaction.

Event Coordination:

Assist in typing Banquet and Sales correspondence, including answering mail and confirming banquet arrangements. Compose, publish, and distribute Banquet Event Orders (BEO) to relevant departments for successful event execution. Prepare signage and menu items for all banquet events. Attend and supervise events, ensuring all client requirements are met.

Administrative Support:

Maintain the entire sales correspondence database and client information folders. Prepare administrative documents for the hotel sales team. Coordinate with other hotel departments to ensure the distribution of pertinent information.

System Proficiency:

Be proficient with internal systems such as ISAC, Lightspeed, Galaxy UX, Cvent, Hotel Planner, Reservation Connection, Star groups, and Starboard reports. Requirements: Bilingual proficiency in both Spanish and English. Flexibility in work schedule, including availability to work some weekends. Previous experience in a sales-related role is preferred. Exceptional organizational and multitasking skills. Familiarity with office packages (e.g., Microsoft Office, Google Suite). Proficient in internal systems (ISAC, Lightspeed, Galaxy UX, Cvent, Hotel Planner, Reservation Connection, Star groups, Starboard reports). Excellent communication skills, both verbal and written. High levels of patience, tact, and diplomacy. Other Considerations: Bachelor’s Degree in Hospitality preferred. High school Diploma required. Prior experience in the hospitality industry preferred. Ability to walk up to 2 hours straight. This is a full-time position, with a flexible schedule and the possibility of weekends, holidays, and night shifts. Travel may be required. Salary: $18.00 - $21.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off

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