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Supervisor, Field

4 months ago

Memphis, United States Parkway Corp Full time

Parkway Corporation is searching for a dynamic Field Supervisor to assist management with the day-to-day operations. This position is responsible for controlling the flow of inbound and outbound traffic to the location, understanding Parkway's pay equipment, and providing outstanding customer service.

Responsibilities include but are not limited to:

  • Safely controls facility traffic by moving cars around the location, as well as to other locations as needed, always remaining aware of traffic laws. Uses all spaces efficiently to maximize revenue.
  • Keeps all pay-on-foot and pay-and-display devices operational by ensuring that they have enough receipts and tickets and performs basic troubleshooting of the devices such as re-booting, unjamming tickets and credit cards.
  • Is knowledgeable of the facility's procedures and information and is able to answer customer inquiries with regard to vehicle retrieval, garage or lot restrictions, or general directions or information about the surrounding area.
  • Assists in keeping the facility clean, secure, and safe. This includes removing snow and ice as necessary and maintaining the facility's external perimeter. Reports any problems, accidents, unsafe conditions, or equipment trouble to management.
  • Provides support with special projects or assignments as needed
  • Follows Parkway policies and manager's directions with regard to parking methods, rates, uniform requirements, securing keys, vehicle surveys, and timecard procedures.
  • Completes necessary shift and incident reports accurately and on time.
  • Assists with training and orienting new employees and incumbents as needed.
  • Suggests changes in working conditions and use of equipment to increase efficiency.
  • Analyzes and resolves work problems, or assists workers in solving work problems.
  • Confers with other supervisors and managers keeping them informed of daily operations, problems, and suggestions.


Must have a valid driver's license.

Shift: Full-Time Wednesday - Friday 3pm - 11pm and Saturday - Sunday 10am - 6pm

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)