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Credit and collections coordinator

4 months ago

Wilmington, United States Randstad Full time

.re you a results-driven professional with a talent for turning financial challenges into positive outcomes? Do you thrive in negotiations, ensuring a win-win situation for both parties? Join our clients dynamic finance team at as a Commercial Collections Specialist and be a key player in managing and recovering commercial accounts receivable. If you have a proven track record in collections, a passion for client communication, and a knack for creative issue resolution, we want you on board. Contribute your skills to a collaborative environment where every success is a team success. Apply now and let's build financial success together

salary: $24 - $28 per hour
shift: First
work hours: 8 AM - 4 PM
education: No Degree Required

Responsibilities

  • Process customer credit card payments and pre-authorizations
  • -Follow up on credit card declines. Maintain accurate credit card information
  • -Post customer payments daily, researching and resolving any discrepancies
  • -Process customer returns on a timely basis
  • -Perform customer account analysis & reconciliation
  • -Establish and monitor credit limits. Release credit-qualified orders
  • -Maintain accurate credit limit records in ERP system and credit insurance portal
  • -Perform collection calls & emails. Maintain an accurate log of past-due balances
  • -Negotiate payment plans with clients to resolve outstanding balances
  • -Investigate customer charge-backs by directly communicating with customers, sales and sourcing teams to analyze and resolve the charges
  • -Respond to credit reference requests


Skills Credit Administration Credit Analysis Credit Collections Credit Granting Letters of Credit Corporate Credit Credit & Collections Credit
Qualifications Years of experience: 3 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.