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Associate Director, Conference Services

4 months ago

Tallahassee, United States Omni Hotels Full time

Overview Amelia Island Resort

At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

Job Description To assist in leading the team to sell and service all events at the highest level.

Responsibilities Serve as a senior CSM in services larger, more complex programs. Assist with other events as needed.

Work with all other operating departments of resort in providing the highest level of service to everyevent.Maximize revenues wherever possible and minimize erosion of check averages from price-sensitivegroups. Communication of function-arrangement to all responsible hotel departments.

Communication with clients prior to functions to initiate, negotiate, and finalized all details for eachevent.

Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.Assist in training and evaluating Catering & Conference Services team members.Assist with forecasting, budgeting and payroll as needed.Physically double-check all function arrangements against specifications of client. Correct wherenecessary.Assist with site and planning meetings for new programs to help close /move business forward.Maximize revenues for the hotel through upselling techniques.Other duties as assigned by DirectorMaintain positive attitude and morale

Tools and Equipment: Tables and chairs when assisting room set-ups.Computer and printer, telephone, pen/pencil, file folders, filing cabinet, fax machine and copier,Working Environment:Exterior of hotel with exposure to weather conditionsInterior of hotel, in normal office conditions.

Physical Job Requirements (for essential functions only) Lifting/Pushing/Pulling/ CarryingTables, chairs, boxes (50 pound maximum), occasionally

Mobility

Ability to service clients on moments notice, variable distances, 100%

Continuous Standing Function observation, client site inspections (1 hour minimum to 4 hours maximum)DrivingFor site /planning visits

Work Environment Inside 95% of work periodOutside 5% of work period – ie. Checking events / touring clients

Hearing/Vision/Speech/Literacy Hearing is critical (Verbal interaction with guests and associates)Vision is critical (Viewing set-ups)Speech is critical (Verbal interaction with guests and associates)Literacy is critical (Develop marketing plan, create menus and programs, etc)

Chemical/Agents Used No chemicals/agents used

Protective Clothing No protective clothing required

Equipment Operation Computer, typewriter, telephone, calculator, vacuum cleaner and facsimile

Qualifications

Must have previous exeperience in a resort/hotel environment

Must be able to use computer, copier and fax.

Extensive computer skills, proficient in Microsoft Outlook, Word, Excel, Power Point and other Microsoft Office applications

Must have high level of written and oral communication skills.

Strong interpersonal and customer service skills.

Broad organizational skills.

Ability to work independently and without supervision

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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