Client Care Specialist

3 months ago


Maryville, United States Chestnut Health Systems Full time

Overview:

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Part-time Client Care Specialist position to work the 2nd and 4th Saturday and Sunday of every month from 7:00am to 3:30pm. Position will be based in Maryville, IL in our Womens Residential Unit. Evening, overnight, and weekend shifts are eligible for a shift pay differential.

Responsibilities:

Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.

Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

Qualifications:

Must have a bachelors degree and a Certified Alcohol and Drug Abuse Counselor (CADC) certification or Certified Reciprocal Alcohol and Other Drug Abuse Counselor (CRADC) certification in good standing with the State of Illinois; or a bachelors degree with five years mental health, substance use or other social service experience and obtain CADC within two years of hire; or a combination of college and experience. Preference for crisis intervention or co-occurring experience/training. Must have a valid drivers license, private automobile insurance and be insurable. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR).

Are you intrigued by this job but dont meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when thats the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If youre excited about any of our posted positions but your experience doesnt line up perfectly, please apply anyway You might be just the right candidate for another role. Wed love to explore the possibilities with you

EOE Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.



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