Current jobs related to Customer Service Technician - Russellville - BrightSpeed

  • Environmental Services Technician

    2 days ago

    Russellville, Arkansas, United States CARTI Full time

    {"Job Title": "Environmental Services Technician", "Job Summary": "At CARTI, we are seeking a highly skilled Environmental Services Technician to join our team. As a key member of our facilities maintenance team, you will be responsible for providing exceptional cleaning and maintenance services to our patients, visitors, and staff.Responsibilities:* Provide...

  • Lube Service Technician

    3 weeks ago

    Russellville, Arkansas, United States Newton Chevrolet of Russellville Full time

    Job OverviewPosition SummaryNewton Chevrolet of Russellville is seeking a dedicated and detail-oriented lube service technician. Candidates with prior quick lube experience are highly regarded. This role offers a chance to enhance your skills and advance your career in the automotive service industry.Key ResponsibilitiesConduct comprehensive multi-point...

  • Service Technician

    4 months ago

    Russellville, United States Orr Hyundai & Automall of Russellville Full time

    Job DescriptionJob DescriptionJob Title: Service TechnicianDepartment: ServiceReports to: Service ManagerFLSA Status: ExemptQualifications OtherAbility to read and comprehend instructions and information.Professional personal appearance.Excellent communication skills.Ability to meet company's production and quality standards.Physical Requirements...

  • Environmental Services Technician

    2 weeks ago

    Russellville, United States CARTI Full time

    DescriptionJOB SUMMARY: Performs a variety of duties for the cleaning and maintenance of the clinic. The primary responsibility of the Environmental Services Technician is to provide the highest quality of service to customers at all times. To fulfill these responsibilities, the Environmental Services Technician cleans offices, bathrooms, lavatories, halls,...

  • Resident Service Technician

    2 weeks ago

    Russellville, Arkansas, United States Hugg & Hall Full time

    Job SummaryHugg & Hall Equipment Company is seeking a skilled Resident Service Technician to join our team. As a key member of our Service Team, you will be responsible for the maintenance and repair of various types of equipment within a designated territory.Key ResponsibilitiesTroubleshoot and repair a variety of equipment at customer locations to ensure...

  • Poultry Services Technician

    3 weeks ago

    Russellville, Arkansas, United States JBS USA Full time

    Job OverviewJoin JBS USA as a Breeder Service Technician, where you will play a crucial role in ensuring the quality and compliance of poultry production.Key Responsibilities:As a Breeder Service Technician, your duties will include:Conducting inspections of farms to ensure adherence to established standards and agreements.Providing guidance to farmers on...

  • Lube Service Technician

    3 weeks ago

    Russellville, Arkansas, United States Newton Chevrolet of Russellville Full time

    Job OverviewPosition SummaryNewton Chevrolet of Russellville is seeking a dedicated and results-driven lube service technician. Experience in quick lube operations is advantageous. This role presents an opportunity for professional growth and skill enhancement.Key ResponsibilitiesConducts comprehensive multi-point inspectionsAdvises on necessary services...

  • Environmental Services Technician

    2 weeks ago

    Russellville, Arkansas, United States Saint Mary's Regional Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Environmental Services Technician to join our team at Saint Mary's Regional. As an Environmental Services Technician, you will play a critical role in maintaining a clean and safe environment for our patients, visitors, and staff.Key Responsibilities:Collect and dispose of trash and...

  • Lube Service Technician

    3 weeks ago

    Russellville, Arkansas, United States Newton Chevrolet of Russellville Full time

    Job OverviewPosition SummaryNewton Chevrolet of Russellville is seeking a dedicated and skilled lube technician to enhance our service department. Experience in quick lube operations is advantageous. This role offers a pathway for professional growth and skill development.Role ResponsibilitiesThe selected candidate will be tasked with performing oil changes,...

  • Customer Service Representative

    1 day ago

    Russellville, Arkansas, United States CB&S Bank Full time

    {"Job Title": "Customer Service Specialist", "Job Description": "Job SummaryCB&S Bank is seeking a highly skilled Customer Service Specialist to provide exceptional service to our customers. As a key member of our team, you will be responsible for delivering top-notch customer service, resolving customer issues, and promoting our bank's products and...

  • Customer Service Representative

    7 days ago

    Russellville, Arkansas, United States CB&S Bank Full time

    {"Job Title": "Customer Service Specialist", "Job Description": "Job SummaryCB&S Bank is seeking a highly skilled Customer Service Specialist to provide exceptional service to our customers and internal stakeholders. As a key member of our team, you will be responsible for delivering top-notch customer service, resolving customer issues, and promoting our...

  • Customer Service Representative

    7 days ago

    Russellville, Arkansas, United States CB&S Bank Full time

    {"Job Title": "ITM Customer Service Specialist III", "Job Summary": "We are seeking a highly skilled and customer-focused ITM Customer Service Specialist III to join our team at CB&S Bank. In this role, you will be responsible for delivering exceptional service to our customers, both internal and external, through various channels, including phone, email,...

  • Customer Service Representative

    2 weeks ago

    Russellville, Arkansas, United States Craig Campbell - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Craig Campbell - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences that drive business growth.Key ResponsibilitiesEstablish and Maintain Customer...

  • Customer Service Representative

    2 weeks ago

    Russellville, Alabama, United States CB&S Bank Full time

    Job SummaryCB&S Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services.Key ResponsibilitiesCustomer ServiceProvide quality customer service...

  • Customer Service Representative

    7 days ago

    Russellville, Arkansas, United States Pizza Hut Full time

    The Customer Service Representative is a vital part of the Pizza Hut team, responsible for delivering exceptional customer experiences via the telephone. Key Responsibilities * Provide top-notch customer service, ensuring that customer menu orders and concerns are handled efficiently and effectively. * Communicate with customers in a friendly and...

  • Customer Service Associate

    2 days ago

    Russellville, Arkansas, United States Suburban Propane Gas Corporation Full time

    Customer Service and Sales RepresentativeAs a Customer Service and Sales Representative, you will be responsible for handling incoming calls and utilizing a proactive sales approach to uncover additional sales and service opportunities.Key Responsibilities:Maintain an in-depth knowledge of Suburban Propane products and services.Utilize a proactive sales...

  • Service Consultant

    6 days ago

    Russellville, Arkansas, United States Hyundai Dealership Full time

    Hyundai Dealership - JobID: Auto Service Technician **Job Summary** As a Service Advisor at Hyundai, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department. **Key Responsibilities:** * Greet customers and obtain necessary information about their vehicle and service needs * Determine...

  • Customer Service Representative

    2 weeks ago

    Russellville, Arkansas, United States Check 'n Go Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Check 'n Go. As a key member of our financial services team, you will be responsible for providing exceptional customer service, processing loan applications, and handling cash transactions with accuracy and efficiency.Key...

  • Customer Service Representative

    2 weeks ago

    Russellville, Arkansas, United States Diamond Bank Full time

    Job OverviewDiamond Bank is seeking a highly motivated and customer-focused individual to join our team as a Teller.About UsDiamond Bank is a leading financial institution with a rich history dating back to 1904. Our mission is to provide a stable source of financial leadership in the communities we serve.Our PhilosophyWe believe in maintaining beneficial...

  • Customer Service Specialist

    5 months ago

    Russellville, United States CB&S Bank Full time

    GENERAL FUNCTION: Provide the best quality service to customers as well as all employees of the bank with regard to all financial products and services offered, such as demand deposit accounts, savings accounts, and loan accounts. Serves as the telephone liaison in a fast-paced call center. MAJOR DUTIES AND RESPONSIBILITIES: Efficiently serves the needs of...

Customer Service Technician

4 months ago

Russellville, United States BrightSpeed Full time
Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web

Job Description

Brightspeed is looking for a Customer Service Technician to join our team As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.

As a Customer Service Technician your responsibilities will include:
  • Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
  • Performing maintenance and repair on outside plant facilities
  • Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
  • Observing all safety rules and regulations
  • Assisting other technical personnel in the performance of their duties when requested
  • Actively supporting sales and marketing related activities
  • Directing customer facing work and sales referrals
Qualifications

WHAT IT TAKES TO CATCH OUR EYE:
  • High School diploma or equivalent experience
  • Ability to distinguish colors on facilities
  • Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
  • Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
  • Basic computer skills including MS Office applications
  • Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
  • Ability to work aloft (e.g. ladder)
  • Ability to work outside in all weather conditions and at various hours of the day/night
  • A valid driver's license and satisfactory driving record
  • Positive and professional appearance and demeanor when communicating the company's products and services to our customers
  • Accountability/dependability (on time and on load when scheduled and serve on call as needed)
  • Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
  • Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
  • Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
  • Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
  • Prior experience as a customer facing telecom operations technician
  • Basic electricity training/certification or documented equivalent work experience
  • ADSL installation/repair experience (self/full installs)
  • A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues

#LI-GF1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:
  • Brightspeed's Privacy Notice for California Residents
  • Brightspeed's Privacy Notice