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Client Services Manager

4 months ago

Dallas, United States Compass Group Full time

Position Title:CLIENT SERVICES MANAGER - ARIZONAPay Grade:13Salary: $84,000Other Forms of Compensation:company car, company cell, company laptop, 10% FIP bonus eligibl Growth. Opportunity. Excellence.Canteenbrings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel ourgrowth.Interested in joining our team? Youbring the enthusiasm, customer service, and commitment; we’ll supply theopportunityand innovation. Together,we’ll continue to transform our industry. Come grow with us. We are Canteen.Job SummaryThis individual will guarantee the delivery of outstanding service to our clients with the end goal of building and sustaining long-term relationships and customer satisfaction.Key Responsibilities:Provides continued high standard of service and communication to maintain client baseSurveys existing accounts for new opportunitiesManipulates data as needed for internal business reviews/meetingsPerforms an ongoing analysis of the portfolio of business managed by analyzing the vendor, client and sector financial performanceManages internal resources to problem solve for issues that have happened in the fieldServes as liaison between client and sector to ensure all relevant information is communicatedPerforms other duties as assignedQualifications:Bachelor’s Degree2-5 years of experienceAble to travel up to 50% - 75%Demonstrated ability to prepare, analyze and present complex business reviews to ClientsExcellent interpersonal communication and negotiation skills coupled with a strong customer service orientationDemonstrated ability to use analytical and intuitive judgment and sound decision makingStrong problem solving skillsStrong computer software skills required, specifically in the areas of Microsoft Word and Microsoft ExcelApply to Canteen todayCanteen is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis.Canteen maintains a drug-free workplace.Associates a Canteenare offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Req ID:1291576