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Oracle WMS Support Analyst
4 months ago
THIS IS A 100% ONSITE POSITION LOCATED ON THE SOUTHSIDE OF INDIANAPOLIS
The Oracle WMS Support Analyst will provide exceptional customer service, quality, process improvement, and profitability by ensuring that the Oracle WMS system functionality operates smoothly. This position will use the candidate's technical proficiency, administrative experience, and security awareness to maintain the Oracle WMS System.
This role will perform administrative tasks within the Oracle environment that will include managing users, configuring system settings, and making changes that impact the overall system functionality. Additionally, this person has extensive access to system commands and tools within the system and can assume roles for specific functions.
Job Details
- Provide day-to-day support for the WMS System
- Monitor system performance and proactively identify opportunities for improvement.
- Collaborate with cross-functional teams for root cause analysis.
- Troubleshoot and resolve Oracle WMS-related issues to minimize disruptions in operations.
- Coordinate with system providers to resolve issues quickly and enhance system capabilities continually.
- Create and update standard operating procedures for data conversion tasks.
- Candidate should be able to work independently work, test, document and deliver.
- A good understanding of supply chain planning and forecasting concepts, methods, and best practices
- At least 2 years' experience supporting a WMS system in an administrator, analyst, or Tier III support role. Oracle experience is highly preferred.
- Ideally have working experience in WMS administration, configuration, support and maintenance.
- Demonstrates ability to verbally and/or visually communicate with others.
- Demonstrates effective analytical, problem solving, and decision-making skills (can gather and analyze data and information and draw conclusions). Able to think logically and analytically.
- Demonstrates a solution-oriented approach to solving problems.
- Takes initiative and needs little supervision.
- Performs responsibilities efficiently and timely.
- Can adjust to changing workloads and hours.
- Works well in a team environment and as part of a team.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO NoticeVaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy NoticeVaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
