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Food Runner

4 months ago

Palm Desert, United States Ruths Chris Full time

** Food Runner**

**Job Category****:** Tipped employee **Requisition Number****:** FOODR03012 Showing 1 location **Job Details**

**Description**

**ESSENTIAL** **JOB FUNCTIONS:**

- Reports to work, is in the correct uniform and on the station as indicated on the weekly work schedule. Practices positive personal hygiene and cleanliness habits during all work shifts.

- Sets up the front line with the equipment, plate ware and small wares needed to effectively serve all food products. Items include, but are not limited to; serving spoons, forks, goose necks, under liners for vegetables, folded napkins for handling hot plates and Keeps station restocked throughout the shift.

- Cleans large and small trays and tray stands to be ready for service.

- Reads order tickets as they arrive and place onto ticket Tracks cooking times on all orders, checks finished product for proper degree of doneness, appearance and plate presentation.

- Coordinates and communicates with the broil and pantry stations to correctly time and serve "hot and cold" items to the Guest.

- Garnishes finished entrees according to the specifications and procedures contained in the RCSH Recipe Book (examples: butter, parsley, lemon) and immediately trays and delivers food so that the food is served hot and sizzling.

- Delivers food to the correct table and pivot point position numbers. Assists the server as necessary to ensure that the Guest is served immediately. ("Hot Food Hot, Cold Food Cold").

- Assists the server as needed to optimize the Guest's dining experience.

- Carries Take Out and Delivery food items to the Bar or Host stand as needed.

- Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.

- Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift. Reports any unsafe condition, unsafe act, accidents and/or injuries to the Chef or other Manager-On-Duty.

- Correctly completes closing duties at the end of each shift. Assists Chef and other kitchen personnel in accomplishing closing duties and kitchen cleanliness.

- Completes all side work in the front and/or back of the house as assigned and scheduled by the members of the management team.

- Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests.

- Performs all duties and maintains knowledge of all standards and procedures, as stated in the *RCSH Employee Training Packet Food Runner*.

- Additional duties as assigned.

**COMPETENCIES/PERSONAL CHARACTERISTICS:**

*Guest First Mindset*

* Demonstrates a Guest first mindset, placing a high priority on the Guest experience

* Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests

**JOB REQUIREMENTS:**

* Excellent Guest service skills and a strong work ethic

* Understanding of proper food handling and sanitation procedures

**PHYSICAL DEMANDS:**

* While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly

* Ability read, speak, write, and understand communication in English

* Must be able to lift, handle and carry (e.g. trays, small wares and equipment) at a minimum of 50 pounds constantly and up to 100 pounds occasionally

* Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis

* Must be able to communicate effectively and listen attentively

**WORK ENVIRONMENT:**

* Work is performed in a restaurant

* Position involves work on afternoons, nights, weekends, and holidays, as required

* Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke

* Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheit

**NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruths Chris Steak House is an Equal Opportunity Employer.**

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