Current jobs related to Patient Service Representative Bilingual Spanish required - Rochester - CareerBuilder
-
Patient Service Representative
6 days ago
Rochester, New York, United States Trillium Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Trillium Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical providers and staff.Key ResponsibilitiesFront Office Clinical SupportCoordinate...
-
Customer Service Representative
7 days ago
Rochester, New York, United States TTEC Full time{"h1": "Unlock Your Potential as a Bilingual Customer Service Representative", "p": "At TTEC, we're passionate about delivering exceptional customer experiences. As a Bilingual Customer Service Representative, you'll play a vital role in helping us achieve this goal.In this role, you'll be the face of our operations, answering incoming communications from...
-
Bilingual Customer Service Representative
3 weeks ago
Rochester, United States TTEC Full timeBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working onsite in Rochester, NY, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great...
-
Rochester, United States TTEC Full timeBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working onsite in Rochester, NY, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great...
-
Patient Service Representative
6 days ago
Rochester, New York, United States Trillium Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Trillium Health. As the first point of contact for individuals seeking community-based testing, hepatitis C treatment, and supportive services, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of...
-
Bilingual Customer Service Representative
2 weeks ago
Rochester, New York, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...
-
Certified PCA
5 months ago
Rochester, United States Angels In Your Home LHCSA Full timeJob DescriptionJob DescriptionDescription:Angels In Your Home is actively seeking Certified Personal Care Aids who are caring and dedicated to providing quality home care to our patients and are bilingual (English/Spanish) or Spanish speaking (Required). Join our family run, locally based agency and growing team of compassionate, ambitious caregivers and...
-
Rochester, New York, United States Gorbel Full timeJob Summary:Gorbel is seeking a highly skilled and bilingual Technical Customer Service Representative to provide exceptional technical sales support to our dealers and end-users. As a key member of our team, you will be responsible for delivering personalized service, understanding customer needs, and translating them into cost-effective solutions.Key...
-
Rochester, New York, United States Gorbel Full timeJob Description:Gorbel is a leading manufacturer of material handling and fall protection products, dedicated to improving people's lives through innovative solutions. We're seeking a highly skilled Technical Customer Service Representative to join our team.Key Responsibilities:Provide technical sales support to dealers and end-users of Gorbel products,...
-
Patient Service Representative
2 weeks ago
Rochester, United States Trillium Health NY Full timePurpose: Under the direct supervision of the PSR Lead, Practice Manager and AVP, Clinic Operations the PSR is responsible for performing a variety of non-clinical duties in support of patients, clients, clinic medical providers and other ancillary staff following established methods and procedures. Key Job Responsibility Areas Front Office Clinical Support...
-
Patient Service Representative
2 weeks ago
Rochester, United States Trillium Health Full timePurpose: The Patient Services Representative (PSR), under the direction of the Manager, will serve as the first point of contact for individuals seeking community-based testing, hepatitis C treatment, and supportive services at Trillium Health. The PSR will be responsible for administrative tasks, maintaining inventory, and ensuring smooth operation of the...
-
Patient Service Representative
2 weeks ago
Rochester, United States Trillium Health Full timePurpose: The Patient Services Representative (PSR), under the direction of the Manager, will serve as the first point of contact for individuals seeking community-based testing, hepatitis C treatment, and supportive services at Trillium Health. The PSR will be responsible for administrative tasks, maintaining inventory, and ensuring smooth operation of the...
-
Patient Service Representative
2 weeks ago
Rochester, United States Trillium Health Full timePurpose: Under the direct supervision of the PSR Lead, Practice Manager and AVP, Clinic Operations the PSR is responsible for performing a variety of non-clinical duties in support of patients, clients, clinic medical providers and other ancillary staff following established methods and procedures. Key Job Responsibility Areas Front Office Clinical Support...
-
Patient Service Representative
4 months ago
Rochester, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technology*Spanish Speaking PreferredThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage...
-
Bilingual Customer Service Representative
6 hours ago
Rochester, New York, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions, and recommending solutions to meet their...
-
Bilingual Customer Service Representative
22 hours ago
Rochester, New York, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions, and recommending solutions to meet their needs.Key...
-
Certified PCA
5 months ago
Rochester, United States Angels In Your Home LHCSA Full timeJob DescriptionJob DescriptionDescription:Angels In Your Home is actively seeking Certified Personal Care Aids who are caring and dedicated to providing quality home care to our patients and are bilingual, English, Spanish speaking. Join our family run, locally based agency and growing team of compassionate, ambitious caregivers and support your Rochester...
-
Universal Banker
2 weeks ago
Rochester, United States ESL Federal Credit Union Full timeHours: 40 Schedule: Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9:00 a.m. - 5:00 p.m., Tuesday & Wednesday 9:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 6:00 p.m., and Saturday 9:00 a.m. - 1:3 Universal Banker, Relationship Banker, Bilingual, English, Spanish, Banker, Education
-
Patient Service Representative
2 weeks ago
Rochester, New York, United States Anthony L. Jordan Health Full timeAbout the RoleAnthony L. Jordan Health is seeking a highly skilled and detail-oriented Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient and clinical team experience.Key ResponsibilitiesCreate a welcoming and efficient environment for patients and staff.Manage patient flow to...
-
Patient Service Representative
6 days ago
Rochester, New York, United States Trillium Health NY Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Trillium Health NY. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients, clients, and medical providers.Key ResponsibilitiesFront Office Clinical Support: Serve...
Patient Service Representative Bilingual Spanish required
3 months ago
Purpose:
Under the direct supervision of the Office Manager, Practice Manager and Sr. Director, Practice Administration responsible for performing a variety of non-clinical duties in support of patients, clients, clinic medical providers and other ancillary staff following established methods and procedures. This position required someone that is bilingual in Spanish and this is recognized with an additional stipend.
Key Job Responsibility Areas
Front Office Clinical Support
Enrollment Assistance
Provider Assistance
Miscellaneous
Detail of Key Job Responsibility Areas
1. Front Office/Reception
Serve as the face of the office and greet all patients with a smile and friendly attitude
Use EMR to coordinate and schedule patients
Answer telephones, route incoming calls and initiate triage request if necessary in a phone call center setting
Check voicemail system regularly throughout the day
Check patients in/out; verify patient demographics, enter in health insurance information
Collect co-pays and other fees for services and process payments
Enter medical records into EMR system
Conduct reminder calls to patients to confirm upcoming appointments and reschedule missed appointments
Fax medical documentation as needed and requested by clinical staff and outside agencies
Sort, scan and route incoming mail to the appropriate provider into the EMR in a timely manner
Route inbound faxes within the EMR to the appropriate provider; attach results to orders
Assist in obtaining medical records from previous providers and ensures they are received
Manage release of medical records; track when sent and received
2. Enrollment Assistance
New Patient Intake; insurance assistance in finding appropriate coverage if applicable. Sit with patients 1:1 prior to their appointment on the same day.
Assist in obtaining required income disclosure, as well as, documentation to verify that income.
Assist in outreach/education/enrollment assistance as directed by your supervisor
3. Provider Assistance
Maintain provider schedules to accommodate PTO/CME/Conference; rescheduling of patients as needed.
Assist with various Administrative requests.
Miscellaneous
Represent Trillium at organizational and community events in efforts to build collaborative relationships with key business partners and sponsors, and to promote the Trillium Health brand, mission and vision.
Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.
Requires individual demonstration of commitment to the One Trillium values, behaviors and business impacts and modeling them in the organization.
Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information. High level of discretion and ethical approach to fundraising.
Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans.
F. Other responsibilities or duties as needed.
Qualifications
1 3 years of experience working in a medical office or clinic required. Medical Office Assistant Certification preferred. Medent Experience preferred. Ability to react calmly and effectively in emergency situations. Good telephone manners and etiquette. Ability to understand and follow verbal and written instructions. Ability to communicate clearly with patients and other staff. Good oral and written communication skills in English. Bilingual skills in Spanish preferred. Skill in documenting and maintaining patient care records. Excellent computer and organizational skills. This position has full access to sensitive and confidential medical records and HIV related information on all patients.
Physical Requirements
While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.