Bilingual Customer Service Representative

1 month ago


Richmond, United States General Services Corporation Full time

General Services Corporation (GSC) is hiring Great Service Consistently.... Become part of our team of property management professionals dedicated to the cultivation of first-class excellence and quality

As a team, we come together collaboratively, achieving incredible results for our residents and team members. Realizing our First-Class vision begins with daring each team member to engage, we strive to create an environment where you will be encouraged, supported, and pushed out of your comfort zone to become your best. We do this because we believe great people make for great business, and empowering you drives our purpose.

Responsibilities:

  • Receive and assign maintenance requests in compliance with environmental and OSHA regulations and company policies
  • Maintain the Resident service database
  • Organize and maintain the service area
  • Maintain parts and inventory
  • Operate a multi-line telephone system and providing excellent customer service to our residents
Requirements

To be a top candidate:
  • Must be bilingual in English and Spanish
  • Must have at least 1 year of general office work in a computerized environment
  • Have excellent customer service skills
  • Have exceptional communication skills (both verbal and written)
  • Warehouse experience is a plus

GSC Cares about your health and wellbeing and we provide the following benefits:

•Health, Dental, and Vision Coverage.

•401(k) Retirement Savings Plans.

•25% Employee Rental Discount at any GSC property.

•Paid Holidays, Paid Sick and Paid Vacation.

•Health Savings Account with Match.

•Maternity Leave.

•Employee and Dependent Care Assistance Programs.

•Short- and Long-Term Disability Insurance.

•Life, Critical Illness, Accident, and Cancer Insurance Plans.

•Pet Insurance.

•Identity Theft Protection.

•Legal Resources.

A valid driver's license and proof of insurance required, along with a passing criminal background check and pre -

employment drug testing.

GSC is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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