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Technical Engagement Lead
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Join to apply for the Technical Engagement Lead (IT) role at Carenet Health. The Technical Engagement Lead (TEL) serves as the technical counterpart to the Technical Client Relationship Director (TCRD), jointly owning the success of Carenets strategic client engagements. The TEL provides technical leadership, delivery oversight, and solution validation throughout the full SDLC, partnering with internal Dev, QA, DevOps, and Infrastructure teams to ensure scalable, compliant, and on?time outcomes. The TEL operates as a hands?on technical lead and cross?functional liaison, not a people manager, guiding design and delivery efforts across multiple workstreams while maintaining alignment with the clients roadmap and Carenets engineering standards. Responsibilities Technical Delivery Leadership Lead the technical delivery lifecycle, including requirements intake, design, development, testing, deployment, and post?release validation. Serve as the technical owner for assigned deliverables by providing accurate effort estimates, sequencing work, and coordinating dependencies with QA and Release Management. Provide mentorship and technical guidance to junior developers, QA engineers, and other technical staff. Contribute to the enhancement and maintenance of Carenets reusable frameworks, API libraries, and development templates. Agile Planning & Execution Maintain process adherence to Carenets hybrid Agile and SDLC methodologies, including sprint planning, peer code reviews, and change control documentation. Participate in client and internal planning sessions to translate functional and operational requirements into technical tasks, sprint goals, and delivery milestones. Track project milestones, risks, and interdependencies with Project Managers and the TCRD to ensure delivery predictability. Client Partnership & Communication Partner with the Technical Client Relationship Director (TCRD) to ensure alignment between business expectations and technical execution across assigned client accounts. Communicate technical impacts, dependencies, and timelines effectively to both technical and non?technical stakeholders. Participate in Change Advisory Board (CAB) reviews, providing technical input for release approvals and production gating decisions. Risk & Issue Management Provide feasibility assessments, technical risk evaluations, and solution recommendations during scoping and roadmap discussions. Track project milestones, risks, and interdependencies with Project Managers and the TCRD to ensure delivery predictability. Support UAT readiness, review test cases, and assist in defect triage to ensure production?quality releases. Secure Coding & Compliance Awareness Ensure all solutions adhere to Carenets development patterns, documentation standards, and compliance frameworks such as HIPAA, SOC 2, and secure SDLC practices. Maintain audit readiness by ensuring clear and complete documentation of system specifications, configurations, and release artifacts. Cross?Functional Collaboration Collaborate with developers, QA analysts, DevOps, and Infrastructure teams to ensure all deliverables meet security, scalability, and performance standards. Partner with the Technical Client Relationship Director (TCRD) to ensure alignment between business expectations and technical execution. Coordinate dependencies with QA, Release Management, and other technical teams. Root Cause Analysis & Continuous Improvement Conduct post?deployment validation and participate in root?cause analysis for production issues impacting assigned clients. Identify and implement opportunities for process automation, workflow efficiency, and continuous technical improvement. Qualifications Bachelors degree in Information Technology, Computer Science, or a related field; equivalent work experience may be considered. Minimum of 5 years of experience in software development, system integration, or related technical fields, and at least 5 years in a technical delivery leadership role. Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies. Proficiency in Microsoft .NET, C#, ASP.NET, MS SQL Server (2016/2019+), and REST API development. Experience with source control and CI/CD tools such as Azure DevOps or Git/GitHub. Demonstrated ability to translate business requirements into technical deliverables and lead multi?disciplinary teams. Strong communication skills with the ability to articulate complex technical concepts to non?technical audiences. Proven track record of delivering secure, scalable, and high?quality software solutions in compliance?regulated environments. Experience in healthcare, BPO, or other regulated industries preferred. Exposure to cloud technologies such as Azure App Services or AWS EC2/Lambda preferred. Familiarity with microservice and integration design patterns such as MVC, Repository, or Service Layer preferred. Working knowledge of automated testing frameworks such as XUnit, NUnit, or Microsoft Test preferred. Understanding of capital versus operating expense (Opex) project classifications and development hour tracking preferred. Note Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. #J-18808-Ljbffr
