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Manager, QVC Payment Marketing

4 months ago

Lancaster, United States Qurate Retail Group Full time
Thank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.

The Opportunity

Reporting to the Director of QVC Payment Strategy, Marketing & Operations, the Manager will lead the payment marketing team delivering exciting marketing campaigns that increases customer/cardholder engagement and loyalty to the QVC brand while optimizing the team processes and applying main whole-house marketing events and programming. You will also cultivate bank marketing partnership to ensure agreement in marketing strategy and seamless execution of payment marketing roadmap through curated marketing campaigns.
  • Role is hybrid-remote and based in West Chester, PA.
  • Role is a 6 month temporary opportunity.
Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewelry - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact
  • Lead cross-acceptance PLCC marketing across partner brands.
  • Analyze monthly, quarterly, and annual marketing campaign results for leadership share out; provide future recommendations based on performance results.
  • Partner with QVC's Manager of Payment Strategy and Operations in vendor relationships with PLCC, gift card and AFOP providers (i.e., Synchrony, Blackhawk, PayPal, traditional credit card networks and latest payment providers) to identify and maximize payment marketing opportunities to lead new names, increased customer loyalty, incremental spend and increased share of wallet to preferred forms of payment.
  • Integrate customer surveys, insights and campaign performance into future marketing plans and activities.
  • Research and monitor industry trends, innovations and marketing best practices including those in payments, credit cards, and mobile commerce.
  • Work with all partners to ensure payment campaigns are communicated and accomplished across all platforms and channels.
  • Help develop the annual budget planning process each year to maximize lifecycle marketing opportunities
What You Bring
  • 5+ years experience developing an annual budget planning process to maximize marketing opportunities.
  • 5+ years experience monitoring in-flight campaigns to identify potential issues and troubleshoot with internal and external partners.
  • 5+ years experience partnering with Finance, Legal and other teams to inform and track performance of mass and targeted marketing campaigns.
  • 5+ years experience driving strategy of targeted and mass customer acquisition/lifecycle campaigns across multiple channels including digital, broadcast, email, direct mail, mobile, call center, and vendor communications
  • 5+ years experience presenting marketing plan and results to leadership.


Remote work is not permitted in NYC at this time.

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Join us as we enrich life's everyday moments - including yours. Apply today

If you enjoy being a part of a team, creating experiences and delighting customers, you'll love it here. If you're excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on. If you want to grow professionally and learn every day, you'll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you'll be amazed at what's available for our team members We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers

For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What's Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [redacted] for assistance.

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