CUSTOMER SERVICE: Representative

CUSTOMER SERVICE: Representative - Dallas/ Fort Worth, TX area Join to apply for the CUSTOMER SERVICE: Representative - Dallas/ Fort Worth, TX area role at Pilot Catastrophe Services CUSTOMER SERVICE: Representative - Dallas/ Fort Worth, TX area 1 day ago Be among the first 25 applicants Join to apply for the CUSTOMER SERVICE: Representative - Dallas/ Fort Worth, TX area role at Pilot Catastrophe Services Overview Catastrophe Management Solution (CMS - a Pilot sister company) is looking for Customer Service Representatives for our Fort Worth office. Overview Catastrophe Management Solution (CMS - a Pilot sister company) is looking for Customer Service Representatives for our Fort Worth office. Responsibilities CMS Customer Service Representatives Pilot is actively recruiting for customer service representatives, claims processors, and administrative support staff. Our centers provide support to insurance adjusters, insurance carriers and their customers during catastrophic events like hurricanes, floods, and earthquakes. This is not a licensed adjuster position. CMS provides competitive wages and 401k, along with access to a Flex spending account. Team Members Can Provide a Variety Of Services Including Receiving first notice of loss inbound calls Making initial contact calls and follow-up calls to Insureds Tracking claims process and compliance Researching prior losses Notifying and updating agents Monitoring faxes and e-faxes for proper distribution System and software in-house training Data Entry Qualifications Do you have the skills and knowledge we need? Data-entry skills Proficiency in Word and Excel Problem-solving skills Communication skills Customer Service experience Multi-Phone-Line experience Call Center experience Optional (But Desirable) Skills Database applications Estimating software knowledge Multi-Lingual proficiency In addition to some combination of the above skills and abilities, the successful candidate will have a professional approach to the job, a strong work ethic, ability to track details while handling multiple tasks, ability to work with a team, and a commitment to providing the best possible service to customers. If you are 19 years or older, possess the above qualities and are interested in the available benefits, you may be eligible to showcase your skills while assisting the country's largest and best known insurance companies. Please note some criminal offenses may be a disqualifer for employment. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Customer Service Industries Insurance Referrals increase your chances of interviewing at Pilot Catastrophe Services by 2x Sign in to set job alerts for Customer Service Representative roles. Customer Service Representative - State Farm Agent Team Member Carrollton, TX $48,000.00-$56,000.00 2 years ago Customer Service Agent (Hiring Immediately) Specialist Customer Experience Information US Customer Service Representative - State Farm Agent Team Member Entry-Level Customer Service Agent (Full-Time) Entry-Level Contact Center Agent (Full-Time) Customer Service Representative (Remote in Texas) Dallas, TX $50,000.00-$60,000.00 5 days ago Dallas, TX $41,600.00-$52,000.00 2 weeks ago Entry-Level Contact Center Job Openings (Immediately Hiring) Call Center Representative - Roadside Assistance Full-Time On-Site Call Center Representative Customer Service Booking Hotels | Work From Home Dallas, TX $40,000.00-$70,000.00 2 days ago Customer Service Representative - State Farm Agent Team Member Customer Relations Representative - State Farm Agent Team Member Irving, TX $50,000.00-$80,000.00 2 years ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr