Patient Concierge Representative
2 months ago
The Patient Concierge Representative coordinates and schedule appointments and be a primary point of contact for patients with initial consults/appointments, treatment plans (i.e. infusion, outpatient diagnostic services) for multiple locations and multiple services to include the following: Reviews whether medical records are received, appointment lists or scanned documents are in order to ensure that all documents are available to support complete and thorough evaluation. Interfaces with nursing staff regarding appropriateness of appointment and obtains preauthorization as required. Monitors patient cancellations for appointments, processes cancellations in a timely manner, and where appropriate, utilizes wait lists to offer improved access to the clinics for new and established patients. Provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. Schedules or reschedules initial consults/appointments, as appropriate, for multiple locations. Performs all aspects of the Patient Access Rep position, as needed.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED:Minimum of two (2) years of previous patient scheduling/registration work experience in a healthcare setting Strong customer service skills and patient/customer centered focus in positive manner in all situations Experience PREFERRED: Three (3) years' work experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry; appointment scheduling and medical terminology Education/training REQUIRED: High school graduate or equivalent Education/training PREFERRED: Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field Independent action(s) required:Performs daily activities with minimal supervision. Functions in a self-directed manner to accomplish routine activities. Notifies management, immediately, of issues involving violation of VCUHS policies or procedures. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 50-100 lbs. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent changeWorkday Day (United States of America)EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
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Patient Concierge Representative
4 weeks ago
Richmond, United States Virginia Commonwealth University Health Full timeThe Patient Concierge Representative coordinates and schedule appointments and be a primary point of contact for patients with initial consults/appointments, treatment plans (i.e. infusion, outpatient diagnostic services) for multiple locations and m Patient, Outpatient, Concierge, Representative, Customer Service, Healthcare
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Care Concierge
3 months ago
Richmond, United States Lange Recruiting Full timeAbout the job Care Concierge At Home Harmony's Care Concierge Team is made up of experienced RN, LPN and MA staff who are passionate about case management and clinical support for our home based medical and pharmacy practice for aging adults. The Care Concierge / RN works with their medical provider, the patients and their family members/caregivers to...
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Care Concierge
2 months ago
Richmond, United States Lange Recruiting Full timeAbout the job Care Concierge At Home Harmony's Care Concierge Team is made up of experienced RN, LPN and MA staff who are passionate about case management and clinical support for our home based medical and pharmacy practice for aging adults. The Care Concierge / RN works with their medical provider, the patients and their family members/caregivers to...
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Public Area Cleaner and Concierge
1 week ago
Richmond, California, United States Hyatt Place Richmond Arboretum Full timeAbout the Job:We are seeking a highly skilled Public Area Cleaner and Concierge to join our team at Hyatt Place Richmond/Arboretum. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and appearance of public areas, including restrooms, corridors, and common spaces.Your primary responsibilities will...
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Patient Service Representative
3 days ago
Richmond, Virginia, United States ChenMed Full time**Become a Part of Our Mission to Transform Healthcare for Seniors and Change America's Healthcare for the Better**We are seeking an exceptional Patient Service Representative to join our team at ChenMed, a family-owned and physician-led healthcare organization. As a Patient Service Representative, you will play a vital role in delivering exceptional...
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Bilingual Patient Service Representative
6 months ago
Richmond, United States Bon Secours Health Full timeThe Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and ident Representative, Bilingual, Patient, Patient Services, Service, Skills, Retail, Healthcare
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Patient Access Representative
3 weeks ago
Richmond, United States Westfields Hospital Full timeJob Title: Patient Access Representative Description: Patient Access Representatives are assigned to a primary check-in/Registration area on campus within the patient access team. They may perform admissions, check-in, registration, and scheduling functions, as well as address inquiries via telephone, email or fax. Responsibilities: Accurately and...
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Guest Service Representative
5 months ago
Richmond, United States Schulte Companies Full timeSchulte Companies - 301 W Franklin St [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and common...
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Richmond, Indiana, United States FREEDOM HEALTHWORKS LLC Full timeUnlock Your Potential as a FreedomDocYour journey to becoming a top-tier medical specialist begins with joining our community of like-minded physicians. At FREEDOM HEALTHWORKS LLC, we empower you to take control of your practice and redefine the standard of care.About Our Unique Opportunity:We are seeking an exceptional Physician to join our team and work in...
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Patient Access Representative
3 weeks ago
Richmond, United States Virginia Commonwealth University Health Full time$1,000 Sign On Bonus for offers accepted by December 31, 2024. Terms and Conditions apply - - The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-work Patient Access, Representative, Revenue, Patient, Cycle, Healthcare
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Patient Access Representative
4 weeks ago
Richmond, United States Virginia Commonwealth University Health Full time$1,000 Sign On Bonus for offers accepted by December 31, 2024. Terms and Conditions apply - - The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-work Patient Access, Representative, Delivery, Patient, Healthcare
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Patient Access Representative
3 months ago
Richmond, United States OakBend Medical Center Full timeResponsibilities: The Central Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged. The positions main responsibilities include greeting customers and subsequently providing the highest...
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Richmond, United States US Fertility Full timeEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...
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Richmond, United States US Fertility Full timeEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...
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Bilingual Patient Service Representative
4 months ago
Richmond, United States Bon Secours Mercy Health Full timeAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.**This is a Full Time position - Day Shift****_About Us_**As a faith-based and patient-focused organization, Bon Secours exists to enhance...
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Bilingual Patient Service Representative
4 months ago
Richmond, United States Bon Secours Full timeThank you for considering a career at Bon Secours!Scheduled Weekly Hours:40Work Shift: Days (United States of America)This is a Full Time position - Day Shift About UsAs a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in...
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Pharmaceutical Sales Representative
1 week ago
Richmond, Virginia, United States Otsuka Full timeAbout OtsukaOtsuka America Pharmaceutical, Inc. is committed to delivering innovative solutions that improve patient outcomes in an evolving healthcare environment. We are seeking a highly motivated and experienced Pharmaceutical Sales Representative - Patient Engagement Expert to join our team in Richmond, Virginia.About the RoleThis role will play a...
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Bilingual Patient Service Representative
4 months ago
Richmond, United States Bon Secours Mercy Health Full timeAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **This is a Full Time position - Day Shift** **_About Us_** As a faith-based and patient-focused organization, Bon Secours exists to enhance...
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Patient Access Representative OBGYN
3 months ago
Richmond, United States Virginia Commonwealth University Health Full time$1,000 Sign On Bonus for offers accepted by December 31, 2024. Terms and Conditions apply - - The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-work Patient Access, Representative, Health, Patient, Healthcare
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Patient Access Representative
3 months ago
Richmond, United States VCU Health Full time**$1,000 Sign On Bonus for offers accepted by December 31, 2024. Terms and Conditions apply**The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes...