Customer Service Representative

4 months ago


Kansas City, United States Dmlawusa Full time

**DiPasquale Moore**

**Customer Service Representative**

**Kansas City, MO - Full Time**

**TITLE:** Customer Service Representative **SALARY:** Competitive salary commensurate with experience ***Requirements:*** Positive, client-centric attitude with the ability to multi-task. Reliable attendance is required.

**REPORTS TO:** Office Manager

**POSITION/TYPE** : Non-Exempt

***MIKES GOT THIS*** DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri. Founded in 2013 by Mike DiPasquale and Jason Moore, DM Laws growth has been driven by the professional and compassionate legal representation provided to clients after a traumatic and sometimes life-altering event of a personal injury.

**Purpose and Value to the Team:**

Our clients satisfaction is of the utmost important to our firm. Our Customer Service Representatives play an integral role in connecting our clients with their legal teams as well as ensuring the accurate flow of information and documents associated with our cases.

**Job Duties:**

* Answer and accurately respond to a high volume of incoming calls, as many as 200+ daily

* Assist clients in connecting with their Attorney and/or Case Manager by use of our electronic case management system

* Route incoming documents and voice messages to the relevant recipient

**Knowledge and Skills:**

* Ability to route incoming calls quickly and accurately to the proper party

* Excellent telephone etiquette: call center experience is a plus, but not required

* Strong teamwork and interpersonal skills

* Accuracy and timeliness ability to prioritize tasks and ensure all clients are assisted in a timely manner

* Fluent in English; Bilingual a plus

**Employee Perks:**

* Become an integral member of an energetic team in a growing law firm

* Benefits package Health, Vision & Dental Insurance; 401(k) matching and more

* 3 weeks (120) hours of paid time off (PTO)

* Paid holidays

* An awesome coffee maker thats basically like having an on-site barista

* FREE on-site parking garage

***EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER***

*DiPasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*

Apply: Customer Service Representative * Required fields First name* Last name* Email address* Location Phone number* Resume* or

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or

Paste your resume here or

Desired salary* References: Please enter names and contact information:* The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. . Gender Race/Ethnicity



  • Kansas City, Missouri, United States Veterans Canteen Service - VCS Full time

    Exciting Career OpportunityCompetitive Hourly Rate: $16.87This is a Temporary Position with a Duration of Up to 1 YearSeeking a Better Work-Life Balance?Join a Respected Organization Committed to Supporting VeteransAvailable Position: Team MembersKey Responsibilities:Deliver Outstanding Customer Service as a Sales RepresentativeEngage in Retail Sales to...


  • Kansas City, United States A.C.E. Executives Full time $37,000 - $46,000

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at A.C.E. Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...


  • Kansas City, United States A.C.E. Executives Full time

    The consumer comes first within the hospitality industry and that is no exception at A.C.E. Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...


  • Kansas City, United States Budget Rent A Car Full time

    We are looking for a full-time customer service representative for our operations in Kansas City, MO. Duties include taking customer service calls by phone, following up with accounts, bill collecting, customer retention, setting up long term rental Customer Service, Customer Service Representative, Representative, Retail, Automotive


  • Kansas City, United States National Beef Packaging Company Full time

    Find your future at National Beef! National Beef of Kansas City, Missouri, is seeking to hire a friendly professional to fill a position as Customer Service Representative. With competitive pay and benefits, stable work, and an environment that is ca Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Service


  • Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...


  • Kansas City, United States TM Services Full time

    Job DescriptionJob DescriptionThe Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They...


  • Kansas City, United States TM Services Part time $52,000 - $62,000

    Job DescriptionJob DescriptionThe Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They...


  • Kansas City, United States TM Limited Full time

    The Customer Service Representative is responsible for all aspects of the company's consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They will oversee customer plans and...


  • Kansas City, United States QC Holdings Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 501 located at 11824 Blue Ridge Blvd, Kansas City, MO 64134. The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team...


  • Kansas City, Missouri, United States Percepta House Full time

    Job DescriptionJob Title: Call Center RepresentativeJob Type: Full-TimeJob OverviewWe are seeking a skilled and motivated Customer Service Representative to join our dynamic team at Percepta House. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service by answering questions, resolving...


  • Kansas City, Missouri, United States Speedy Cash Inc Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Speedy Cash Inc, we are committed to providing exceptional customer service to our loyal and new customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience when accessing our financial...


  • Kansas City, Missouri, United States First Federal Bank Full time

    Job SummaryThe Customer Service Representative represents the Bank in a manner that enhances the bank's image through delivery of exceptional customer service, contributing to its growth; maintains and expands customer relationships by proactively meeting with customers to discover their financial needs and providing product recommendations in person and on...


  • Kansas City, United States Linked Light Pulse Full time

    Position: Customer Service Representative Location: Kansas City MO Department: Customer Service Reports To: Customer Service Manager Employment Type: FullTime Job Summary: The Customer Service Representative will be responsible for providing excellent customer service by addressing customer inquiries resolving issues and ensuring customer...


  • Kansas City, Kansas, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients and their customers.Key...


  • Kansas City, Missouri, United States KMG Hotels Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at the Hampton Inn. As a Customer Service Representative, you will be responsible for providing exceptional guest service, processing reservations, handling cash transactions, and answering telephone and email...


  • Kansas City, Kansas, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to...


  • Kansas City, Missouri, United States Fresh Form Draft Full time

    Customer Service RepresentativeDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Job Overview: We are seeking a committed and client-oriented Customer Service Representative to become a vital part of our support team. The ideal candidate will manage both incoming and outgoing communications,...


  • Kansas City, Missouri, United States Farmers Insurance Group Full time

    Customer Service RepresentativeAt Farmers Insurance Group, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and providing solutions to our customers' insurance needs.Key Responsibilities:Provide proactive and...


  • Kansas City, United States PrideStaff Full time $50,000

    Job DescriptionJob DescriptionThe Customer Service Representative is primarily responsible for supporting the outside sales team, distributors, contractors, architects, and homeowners by performing the following duties. The Customer Service Representative has an opportunity to join one of the Largest Roofing Manufacturers in the country and receive excellent...