Patient Service Representative
3 weeks ago
Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Job descriptionThe Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent Care experience.Responsibilities:Greet patients and provide instructions to all visitors in a polite and professional mannerAnalyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processesMaintain the readiness of the Piedmont Urgent Care reception areaPerform clerical tasks and adhere to established policies and proceduresDetermine and collect each patient's financial responsibilityAssist the practice manager and other staff as requiredProvide overall support for Physicians and office operationsObtain and document patient historyUnderstand and enforce standard healthcare regulatory requirementsCollect and maintain all patient and business documents while maintaining confidentialityPerform office procedures including all general administrative dutiesDocument Electronic Medical Record (EMR) all medical interventionsAssure HIPAA and OSHA complianceMay be asked to travel to nearby Piedmont Urgent Care locations to support the staffMinimum Qualifications:High school diploma or equivalent.Prefer at least one year experience in a medical office or emergency room setting.Urgent care experience preferred, but not required.Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays.Experience with insurance eligibility and co-pay determination. Certification & experience as a medical assistant a plus, but not required.Unit Secretary:•Maintain appropriate clinical standards. Follows the policy and procedures as written in the company Policy and Procedure Manual, including standards for safety, attendance, punctuality, and personal appearance. •Build strong positive communication with physicians and other providers and works as a team to enhance the success of the practice. •Administer appropriate high-quality, patient-focused health care while recognizing the patient's individual rights; Act as patient advocate and aid patients in their right to be informed and to participate in making decisions in all aspects of their medical care and treatment; initiate a patient education plan according to the individualized needs of the patient, as prescribed by physician, including patient and family instruction; ensure that all aspects of care have respect for personal values and beliefs, and is focused on the individual needs of each patient. •Protects patient confidentiality while conversing with patient in person or via telephone and ensures private health information is protected and secure at all times. Ensures that private health information is screened and not left in plain sight. •Maintain all clinical documentation, including, but not limited to Narcotics Sales Logs, Medication Sales Logs, in house Prescription filing, and proper disposal of sensitive information. This, and any other pertinent documentation is to be kept up to date for compliance with applicable regulatory agencies. •Accurately, efficiently, and completely document all clinical patient care data on both paper charts and EMR as required. •Utilize all equipment, supplies, facilities, and resources of the company in a prudent and efficient manner. Restock supplies and medications as needed. •Participate in department quality improvement activities, staff educational programs; attend departmental meetings; and demonstrate and maintain clinical competency in the delivery of patient care services in accordance with company guidelines. •Responsible for HIPPA compliance training and other regulatory training and compliance. Ensures patient worker's comp statuses created accurately and sent to appropriate facility for occupational medicine services •Respond to and/or refer patient and pharmacy phone consultations, documenting appropriately in EMR. •Offers and fills appropriate medications accurately in house as prescribed by physician. •Accepting payments for medications, in house services for self-pay patients, or other balances that have been determined. •Perform other duties that may be assigned as necessary. Ensure maintenance of Scope of Practice. •Makes copies of all X-rays for patients with imaging studies.•Scans in all pertinent documents related to patients' chart and patient's continuance of care.•Regularly keeps track of medication stock and keeps clinic stocked with appropriate medications.•Maintains a medication sales average as directed for each shift worked. QUALIFICATIONS:•High School diploma or equivalent•One-year medical office experience preferred, but not required •Ability to work nights, weekends, and holidays •Willingness to travel to surrounding clinics to support PHYSICAL REQUIREMENTS:•Required to work 12 hours shifts, weekends and holidays •Required to sit, walk, reach with hands and arms throughout workday •Finger dexterity and hand coordination required•Occasionally required to lift moderate weight (20-40 pounds) •Specific vision abilities required including close vision, distance vision, and ability to adjust or focus INDPUC
-
Patient Service Representative
1 month ago
Marietta, Ohio, United States ZOLL LifeVest Full timeJob OpportunityAt ZOLL LifeVest, we are seeking a skilled Patient Service Representative to join our team of independent contractors. As a key member of our Cardiac Management Solutions division, you will play a vital role in training patients on the use and care of the LifeVest wearable cardioverter defibrillator.Key Responsibilities:Train patients and...
-
Patient Service Representative
10 hours ago
Marietta, United States Apree Health Full timeDescriptionPatient Service Representative The PSR is the first touchpoint of the organization when patients call the clinic or visit the clinic in person. The PSR is a crucial link between the patient and the clinical care team. They must work collaboratively with the clinical care team in support of direct patient services, exhibiting flexibility and a "can...
-
Patient Advocate
6 hours ago
Marietta, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located 100% onsite at a hospital in Marietta, GA. The Full Time schedule for this role will be Monday-Friday 8:30AM-5:00PM.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover...
-
Patient Access Representative
1 week ago
Marietta, United States Randstad North America, Inc. Full timeAre you a Healthcare professional looking for a temporary remote Outpatient Patient Access Representative role with a large established health system? We are looking for experienced patient access representatives that will speak to patients to help t Patient Access, Representative, Patient, Patient Services, Healthcare, Staffing
-
Patient access representative
2 weeks ago
Marietta, United States Randstad Full timeAre you a Healthcare professional looking for a temporary remote Outpatient Patient Access Representative role with a large established health system? We are looking for experienced patient access representatives that will speak to patients to help them register. You will gather their demographics and verify their insurance all while documenting in EPIC....
-
Patient access representative
1 week ago
Marietta, United States Randstad Full timeAre you a Healthcare professional looking for a temporary remote Outpatient Patient Access Representative role with a large established health system? We are looking for experienced patient access representatives that will speak to patients to help them register. You will gather their demographics and verify their insurance all while documenting in EPIC....
-
Customer Service Representative
4 weeks ago
Marietta, Georgia, United States Walmart Full timeJob Summary:We are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will be responsible for greeting and helping customers, preventing loss at store entrances, and ensuring a safe and secure shopping environment.Key Responsibilities:Verify purchases and assist with returned itemsKeep store...
-
Customer Service Representative
4 weeks ago
Marietta, Georgia, United States UPS Full timeCustomer Service RepresentativeAt UPS, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to all customers. This includes receiving and processing packages for courier shipment, operating copiers, fax machines, binding equipment,...
-
Customer Service Representative
4 weeks ago
Marietta, Georgia, United States State Farm Insurance Full timeCustomer Service Representative Job DescriptionAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have. Your goal will be to...
-
Customer Service Representative
3 weeks ago
Marietta, United States U-Haul Full timeLocation: 900 Roswell St, Marietta, Georgia 30060 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
2 months ago
Marietta, United States U-Haul Full timeLocation: 2800 Canton Rd #2000, Marietta, Georgia 30066 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
4 weeks ago
Marietta, Ohio, United States Taco Bell Full timeThe Customer Service Representative is a vital role at Taco Bell, ensuring guest satisfaction in a fast-paced environment. This position requires a friendly, helpful individual who can effectively engage with guests and provide excellent service.Free meals during shiftsFlexible schedulingFun work environmentPaid trainingAdvancement opportunitiesCompetitive...
-
Patient Service Representative
3 weeks ago
Marietta, United States Piedmont Urgent Care Defunct Full timeScheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Job descriptionThe Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office...
-
Customer Service Representative
4 weeks ago
Marietta, Georgia, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Taking customer orders accurately and efficiently using our Point of Sales SystemGreeting customers and...
-
Customer Service Representative
4 weeks ago
Marietta, Georgia, United States City of Marietta, GA Full timeJob SummaryAs a Customer Service Representative with the City of Marietta, GA, you will play a vital role in ensuring the smooth operation of our utility services. This journey-level position reports to an assigned Supervisor of Customer Service and is responsible for entering meter data readings and assisting customers with billing inquiries.Key...
-
Patient Service Representative
4 weeks ago
Marietta, United States Piedmont Urgent Care by Wellstreet Full timeScheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required.Job descriptionThe Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office...
-
Customer Service Representative
4 months ago
Marietta, United States Benevis Full timeJob Overview We are looking for a skilled and efficient Customer Service Representative. Your role is to provide adequate customer support to the clients, responding to their queries and resolving them as soon as possible so as to maintain a healthy relationship with the customers. A pleasant personality and good communication skills are the key...
-
Guest Service Representative
5 months ago
Marietta, United States Clipper Petroleum Full timeJob DetailsLevel Entry Job Location Store #64 - Marietta, GA Position Type Full-Time/Part-Time Travel Percentage None Job Shift Any Job Category Retail DescriptionPOSITION SUMMARY: The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We are...
-
Patient Services Associate
4 weeks ago
Marietta, United States Pediatrix Full timeOverview: Responsibilities: The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians schedules, maintaining patient files and records, interfacing with the different corporate departments and...
-
Customer Service Representative
4 weeks ago
Marietta, Georgia, United States U-Haul Full timeJob Summary:U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...
