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Manager, Ocean Business Development
4 months ago
The Ocean Business Development Manager , is a hunter role to expand Schenker’s ocean business. The incumbent will have a primary ocean product focus, he/she is expected to market all of Schenker’s International Services to potential and existing clients. The Ocean Business Development Manager must also be committed to exceeding client expectations while respecting company policies.
Tasks & Responsibilities:
New Business Development Planning and Development
Primary focus on prospecting (30-40% of time) converting and closing new business opportunities
Establishes strong evolving prospecting plan; continuously identifies potential clients using knowledge of the market, electronic databases, industry trade associations, trade shows, networking events, and consults other sources of information.
Prepare action plans
Identifies decision makers at target clients
Maintains a good understanding of client business segment, client’s supply chain and of solutions proposed by the competition.
Identifies and analyzes customer needs and develops solutions adapted to client expectations
Negotiates prices and conditions based on the type of service offering; proposes complementary services.
Obtains a service agreement/contract
Account Retention Follow-up and portfolio maintenance
Maintains regular contact with clients and provides critical client feedback to customer management
Anticipates evolution of customer demands and translate those into service offerings.
Responsible for ongoing, continuous customer relationship development with attendance at industry networking events, and hosting of customer entertainment meetings
Collaborates with Schenker’s Business Development and Product Management Teams in developing innovative value propositions and customer solutions
Gathers and shares with Schenker staff, verbally or in written form, pertinent market information and data on existing and prospective clients as well as on emerging industry trends and competitor activities
Details/Specification/Explanation of the role specific skills:
This is an intermediate level position
Solid interpersonal and analytical skills required
3-5 years of relevant sales experience preferred
Ability to close accounts on an ongoing basis
Self-starter
Ability to disqualify incompatible prospects as soon as possible
Ability to close net new business by driving value and solutions
Able to navigate objections and close
Ability to establish trust through knowledge of market, customer, Schenker services, and available solutions
Present persuasively
Degree in relevant discipline preferred
Concrete business examples of sales accomplishments
Plans work and measures performance
Business Community involvement
Good interpersonal skills required
Excellent written and verbal communication skills
Strong negotiation skills
Microsoft Office & Ability to learn and use other applications
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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