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Records Specialist

1 month ago

Fargo, United States Bell Bank Full time
Records Specialist

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

Company Information:

Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $10 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $26 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune.

If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:
  • Promoting and sustaining our family atmosphere.
  • Providing unequaled personal service to each and every customer.
  • "Paying it forward" by giving back to the communities we serve.
Our Bottom Line:

Happy Employees Happy Customers

Job Summary:

This position is responsible for sorting, scanning, indexing, verifying, and distributing the documents for all internal departments. This position provides customer service to internal departments to ensure document imaging needs are being met and will help train other departments to view images that have been imported into Nautilus.

Primary Duties:
  • Responsible for sorting, scanning, indexing, verifying, and distributing all documents.
  • Scanning and indexing paper and electronic files.
  • Indexing closed signature cards, workflows, inputting information in a database, and filing and pulling paper documents.
  • Monitor quality of images, re-scanning documentation as needed, and making other hardware adjustments; such as cleaning the scanner.
  • Follow established policies and procedures, accurately and efficiently to meet team quality standards and service level agreements.
  • Continually review daily workflow looking for improvements in production processing.
  • Provide support to internal business units who require assistance.
  • Ensure functional procedures are current and up-to-date compared to daily processes.
  • Must be able to work well with a small group of people for common goals and assisting internal customers.
  • Work flexible hours to support the department needs to include after hours and weekends.
  • Know by name and face as many customers and employees as possible, calling them by name as often as possible.
  • Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
  • Know, understand, and live the company values and bottom line.
  • Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
  • All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
  • Prompt and reliable attendance.
  • Perform other duties as assigned.
Job Skills Required:
  • High School diploma required.
  • Knowledge of and proficiency in using personal computers and related software programs including, but not limited to, Windows and Microsoft Office.
  • Typing, basic computer skills and 10-key experience.
  • Maintain daily production standards to ensure timely processing.
  • Detail-oriented, have the ability to work under deadlines and to prioritize workflow on a daily basis.
  • Must be able to work with minimal supervision
  • Due to the nature of this position and working with sensitive information, must maintain a high level of confidentiality.


Bell Bank provides competitive compensation and an excellent benefits package.

Bell Bank

Equal Opportunity Employer