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Deli Trainer/ 18/hr.

4 months ago

Midlothian, United States Boar's Head Full time
Hiring Company:

Mid-Atlantic Specialties, LLC

Overview:
The Deli Trainer plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

Job Description:
Essential Functions
  • Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
  • Itemized check-in of delivered goods with a customer representative
  • Complete bi-weekly customer inventory
  • Create bi-weekly orders based on established inventory levels
  • Pull credits, create out-of-date memos, and issue customer credits
  • Complete merchandising resets and recommend opportunities for cross-merchandising
  • Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
  • Complete additional activities or special projects as assigned
Minimum Requirements

Job Requirements
  • High school diploma or equivalent; including basic math and reasoning
  • Ability to speak and read English
  • 3-4 years of experience in Deli Operations, customer service, sales, warehouse, or similar role
  • Basic computer skills
  • Deli scale operation and sanitation
  • Slicer use, maintenance, and cleaning, Proper slicing technique, product wrapping, and handling
Physical Requirements
  • Ability to stand for a minimum of 4 hours
  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
  • Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
  • Ability to work in a refrigerated/freezer environment
Training and Certification Requirements (Provided)
  • Product knowledge and customer service
  • Company History
  • ServSafe certification


Location:
Midlothian, VA

Time Type:
Full time

Department:
Commonwealth Deli Provisions