Current jobs related to Unit Manager, Customer Care - Philadelphia - Piedmont Airlines
-
Unit Manager, Customer Operations
1 month ago
Philadelphia, United States Piedmont Airlines Full timeAt Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Unit Manager, Customer Operations in our Ground Handling Department. The primary responsibility of the position is to manage...
-
Unit Manager, Customer Operations
9 hours ago
Philadelphia, United States Piedmont Airlines Full timeAt Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Unit Manager, Customer Operations in our Ground Handling Department. The primary responsibility of the position is to manage...
-
Unit Manager, Customer Operations Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Piedmont Airlines Full timeAbout the Role:Piedmont Airlines is seeking a highly motivated and experienced leader to join our team as a Unit Manager, Customer Operations. As a key member of our Ground Handling Department, you will be responsible for managing the operational activities of the department, ensuring that our customers receive industry-leading service.Key...
-
Intensive Care Unit Nurse
7 days ago
Philadelphia, Pennsylvania, United States Supplemental Health Care Full timeJob Title: Intensive Care Unit NurseSupplemental Health Care is seeking a skilled Intensive Care Unit Nurse to join their team in Philadelphia, Pennsylvania.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelAs a leading healthcare staffing agency,...
-
Nurse Manager, Critical Care Unit
7 days ago
Philadelphia, Pennsylvania, United States Temple University Hospital Full timeJob SummaryWe are seeking a highly skilled and experienced Nurse Manager to lead our Critical Care Unit at Temple University Hospital. As a key member of our nursing team, you will be responsible for providing exceptional patient care and overseeing the daily operations of the unit.Key ResponsibilitiesDirect and coordinate the nursing care provided to...
-
Unit Manager
1 day ago
Philadelphia, Pennsylvania, United States ACCELerate Philadelphia - Philadelphia, PA Full timeACCELerate Philadelphia - Philadelphia, PA is seeking a skilled Unit Manager to lead the delivery of high-quality care in our nursing units. As a key member of our team, you will be responsible for ensuring that patient care delivery is consistent with our mission, vision, and values, as well as state and federal regulations and licensing requirements. Your...
-
Unit Manager
1 day ago
Philadelphia, Pennsylvania, United States Chapel Manor - Philadelphia, PA Full timeUnit Manager/Director - RNAs a Unit Manager/Director - RN at Chapel Manor in Philadelphia, PA, you will play a vital role in delivering high-quality patient care while achieving positive clinical outcomes and patient/resident, family, and employee satisfaction.Key Responsibilities:Lead and direct the overall operations, coordination, and direction of nursing...
-
Unit Manager
2 days ago
Philadelphia, Pennsylvania, United States Chapel Manor - Philadelphia, PA Full timeUnit Manager/Director - RNAs a Unit Manager/Director - RN at Chapel Manor in Philadelphia, PA, you will play a vital role in delivering high-quality patient care while achieving positive clinical outcomes and patient/resident, family, and employee satisfaction.Key Responsibilities:Lead, guide, and direct the overall operations, coordination, and direction of...
-
Unit Manager
6 days ago
Philadelphia, Pennsylvania, United States Genesis Healthcare LLC Full time{"title": "Unit Manager/Director - RN", "description": "Job SummaryAs a Unit Manager/Director - RN at Genesis HealthCare, you will play a critical role in delivering high-quality patient care while achieving positive clinical outcomes and patient/resident, family, and employee satisfaction.Key ResponsibilitiesLead, guide, and direct the overall operations,...
-
Care Manager/Patient Care Coordinator
2 weeks ago
Philadelphia, United States New Century Home Care LLC Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Manager/Patient Care Coordinator to join our team at New Century Home Care LLC. As a key member of our care team, you will be responsible for providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans.Key ResponsibilitiesDevelop and...
-
Nursing Unit Manager
3 hours ago
Philadelphia, Pennsylvania, United States ACCELerate Philadelphia - Philadelphia, PA Full timeUnlock Your Potential as a Nursing Unit ManagerAt ACCELerate Philadelphia, we're committed to providing exceptional care and services to our patients and communities. As a Nursing Unit Manager, you'll play a vital role in leading our team of healthcare professionals and ensuring the highest quality of care.What We OfferCompetitive compensation and benefits...
-
Multilingual Customer Care Agent
3 weeks ago
Philadelphia, Pennsylvania, United States Leandro Porciuncula-Farmers Insurance Agency Full timeBilingual Customer Service Representative RoleWe are excited to announce an opening for a bilingual customer service representative within our growing organization. The successful candidate will play a key role in delivering outstanding support to our clients, managing policy modifications, keeping up-to-date with product offerings, and responding to...
-
Director of Customer Care
4 months ago
Philadelphia, United States Uniphore Technologies Inc. Full time**Director of Customer Care** Philadephia / Pegasus Pegasus / Full-time Uniphore is the global leader in Conversational Service Automation. The Companys vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore...
-
Chiropractic Care Specialist
1 week ago
Philadelphia, Pennsylvania, United States Excelsia Injury Care Full timeAbout UsAt Excelsia Injury Care, we provide management services to a diverse range of healthcare companies across the United States. Our mission is to deliver high-quality, integrated healthcare to individuals suffering from neuro-musculoskeletal injuries.Job DutiesManual Adjustments: Perform a series of manual adjustments to the spine and other...
-
Duty Manager, Customer Operations
3 weeks ago
Philadelphia, United States Piedmont Airlines, Inc Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Traveling Intensive Care Unit Nurse
2 weeks ago
Philadelphia, Pennsylvania, United States Nationwide Therapy Group Full timeJob Title: Traveling Intensive Care Unit NurseJob Type: Travel NursingLocation: NationwideJob Description:We are seeking a skilled and dedicated Traveling Intensive Care Unit Nurse to join our team at Nationwide Therapy Group. As a Travel ICU Nurse, you will have the opportunity to work in various healthcare settings across the country, providing...
-
Custom Home Project Manager
1 week ago
Philadelphia, Pennsylvania, United States Gpac Full timeCustom Home Project ManagerGpac, a leading custom home construction company, is seeking a skilled Custom Home Project Manager to oversee construction projects from start to finish.Key Responsibilities:Manage multiple custom home projects, ensuring adherence to timelines and budgets.Coordinate with clients, architects, subcontractors, and vendors.Monitor...
-
Clinical Unit Manager
2 weeks ago
Philadelphia, Pennsylvania, United States Temple University Hospital Full timeJob SummaryWe are seeking a highly skilled and experienced Clinical Unit Manager to join our team at Temple University Hospital. As a key member of our nursing leadership team, you will be responsible for overseeing the delivery of high-quality patient care on our CCU unit.Key ResponsibilitiesLeadership and Management: Direct and supervise a team of nursing...
-
Traveling Intensive Care Unit Nurse
2 weeks ago
Philadelphia, Pennsylvania, United States American Traveler Full timeJob Title: Traveling Intensive Care Unit NurseJob Type: Travel NursingLocation: NationwideJob Description:Job Summary:American Traveler is seeking a skilled and dedicated Traveling Intensive Care Unit Nurse to join our team. As a Travel Nurse ICU, you will have the opportunity to work in a variety of settings and locations, providing high-quality patient...
-
Unit Manager
2 months ago
Philadelphia, United States Chapel Manor - Philadelphia, PA Full timeDIV>Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable and Inclusive (DEI) workplace with DEI committee. BR>*Health, Dental,...
Unit Manager, Customer Care
4 months ago
We can’t wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Unit Manager, Customer Care in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures, in a unit where the focus is on assisting passengers with boarding flights. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Department Manager, Customer Care.
Essential Duties:
Keep both the company goals and customer expectations in mind when overseeing daily operations
Coach and provide career development to the staff
Correct non-compliant behavior and impose corrective action as required
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
Manage the operational activities of the department in accordance with established policies and procedures
Manage a team with varied duties to include supervisors and agents
Administrative duties to include daily/weekly/monthly reports
Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees
Conduct employee performance reviews
Job Qualifications and Competencies:
Proven success as a Team Leader with ability to preplan manpower and equipment
Ability to work independently, set and meet own deadlines
Ability to work well with all levels of management and support staff
Able to defuse conflicts among team members
Familiarity with Microsoft Office Suite
Prior experience with internal controls processes for accountable items
Preferred Qualifications:
Two (2) years of supervisory experience in both Ramp and Customer Service
Working knowledge of Airport Operations Area (AOA) environment
Extensive knowledge of QIK, Sabre, and the Internal Controls Manual (ICM)
Bachelor’s Degree in Aviation, Business, or related field
Work Environment:
Use of computers and other office equipment
Airport terminal environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.
Job Application Deadline:
June 11, 2024Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.