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Contract Administrator I

4 months ago

Johnston, United States ICONMA Full time

· As a Contract Administrator, expect to work collaboratively with internal and external customers on receipt, review, activation of finance transactions for our Food & Agriculture business line.

· Our goal is to meet customer expectations in accuracy and timely processing.

· Documentation Review and Execution – Review financial transaction documentation to ensure legal enforceability and adherence to company policies. Ensure the company’s security interests (UCC and/or Title) in the equipment have been established.

· Analyze documents to ensure customer intentions are reflected in the document package and work with our Commercial teams to translate the customer’s needs into a correct and timely solution.

· Execute documents on behalf of the company.

Transaction Processing:

· Ensure proper upload of transactions into the appropriate systems for booking, funding, tracking, and invoicing purposes. Ensure the information entered is in conformance to program requirements, company policies, and pricing and profitability parameters.

· Act as the last line of defense for adherence to company Know Your Customer policies as well as various state, federal, and provincial regulations.

External Communications:

· Receive and handle inbound correspondence, phone calls from dealers, and solve first line inquiries regarding the receipt, booking, and potential correction of finance transactions.

Problem Solving:

· Interface cross-functionally with areas such as Sales, Sales Support, Credit, Legal, and Operations to resolve pre- and post-booking transactional, customer, and dealer issues.

Optimization:

· Contribute to department efficiencies by identifying opportunities for improvement, offering ideas, and participating in projects to develop and implement solutions.

· Contribute to ongoing policy and procedure review and development. Be able to work in multiple systems simultaneously.

Training and Development:

· Take initiative to seek and participate in formal and informal training opportunities to enhance your knowledge and value to the company.

· Flexibility and willingness to assist other operational departments when volume is low is required.