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Regional Operations Manager

4 months ago

Cupertino, United States Orangetheory Fitness Full time

Job Title:

Regional Sales and Operations Manager (ROM) Direct Supervisor:

Director of Sales and Fitness Operations Location

:

Greater Bay Area COMPANY DESCRIPTION West Coast Fitness West Coast Fitness is a leading franchisee of Orangetheory Fitness with 50+ studios in Los Angeles, San Francisco’s Bay area, Sacramento, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach – many of our original teams are still with us today Led by highly skilled coaches, each Orangetheory workout incorporates endurance, strength, and power elements through a variety of equipment including treadmills, rowing machines, TRX Suspension Training, free weights, and more. As a heart-rate-based HIIT total-body group workout, OTF combines science, coaching, and technology to guarantee maximum results from the inside out. The result is more energy, visible toning, and a supercharged metabolism for MORE caloric afterburn, MORE results, and MORE confidence, all to deliver you MORE LIFE. JOB DESCRIPTION The Regional Sales and Operations Manager (ROM) is responsible for overseeing the sales and operation standards of studios within WCF, including franchisees under the AR umbrella. In addition, the ROM is entrusted with leading and supporting the recruitment and ongoing training of all incoming operational employees. The ROM is responsible for working alongside the Regional Team towards driving all areas of the business with a special focus on growing the culture, development, and training of the operational side through technical expertise. The ROM is responsible for holding operational teams accountable, facilitating community events, conducting studio evaluations, and developing Studio Managers and Sales Teams to meet/exceed company standards. The ROM works in conjunction with the Regional Fitness Manager (RFM) to ensure the budget is achieved through sales/profitability, streamlined studio operations, high-quality coaching, recruitment/optimal staffing, and in-studio culture. This is a salary-exempt Monday-Friday role (with periodic exceptions to working weekends such as in-studio and out-of-studio events), reporting to the Director of Sales and Fitness Operations. ESSENTIAL DUTIES & RESPONSIBILITIES Manage and oversee the operations of multiple locations within the region Develop and implement sales strategies to drive business growth Identify opportunities for process improvement and implement changes to increase efficiency Ensure OTF sales process and marketing strategies are executed Manage and fulfill organizational staffing needs Perform monthly evaluations of Studio Managers and provide mentoring for improvement Provide leadership and guidance to a team of managers and staff members Lead and manage projects to achieve strategic objective Drive business development initiatives to expand market presence Monitor financial performance, including profit loss analysis, and take corrective actions as needed QUALIFICATIONS

Education:

Bachelor’s Degree in a related field, a plus (preferred); current CPR/ AED certification Knowledge + Experience:

Minimum 5+ years experience as a leader in the fitness industry (preferred); basic computer skills (MS Office a plus); experience in the fitness industry in a leadership role; direct experience in sales training required; minimum of 2 years experience in sales and/or sales management (preferred) Soft Skills:

Self-motivated and driven sales professional; excellent communication and organization skills required; ability to effectively administer training presentations to small groups, with previous experience in training/mentoring; stellar time management and organizational skills; compliance with the OTF brand PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and/or move up to 80 pounds. BENEFITS Make a Living:

Competitive base salary; performance-based bonuses; Medical, Dental, and Vision Insurance; FSA/HSA; 401k, parental leave, PTO, Covid sick pay; mileage reimbursement when applicable Live Even Better:

Free access to all Orangetheory classes at (nearly) any studio nationwide; deep discounts on all OTF retail and technology (see now at shoporangetheory.com); opportunities for career growth That “Office” Life:

Road warrior lifestyle, traveling to all studio locations to work with your on-site teams; Covid-19 safety and health protocols for a protected work environment in-studio; company-provided, secured, and pre-configured laptop; casual business/athleisure dress, no suit and tie Travel:

Travel is primarily local during the business day, although some out-of-the-area and overnight travel will be expected.

AAP/EEO Statement:

Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Type:

Full-time, available to work weekends and holidays as needed Orangetheory Fitness -- West Coast Fitness #J-18808-Ljbffr