Associate Vice President Business

When joining Elevations, you can expect to work for a company with:A leadership team that strives to make this the best place you've ever workedA focus on supporting our employees' mental, physical, and financial well-beingA commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of RealtorsA highly engaged workforce devoted to innovation, continuous improvement, and collaborationA reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality AwardA passion for consistently providing amazing experiences and creating raving fansIf you join our team, here are some of the perks you can expect:A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidaysComprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings AccountUp to a 4% match on 401(k) contributionsUp to twelve weeks of fully paid parental leaveAn extensive Employee Assistance Program that provides personalized care options for your whole householdAmple opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/yearLocation:Hybrid Roles: Basecamp, Broomfield Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period. Summary/Objective:The Associate Vice President Business & Commercial Operations directs and coordinates all operational activities associated with business and commercial operations and servicing to meet business goals. They ensure compliance with and development of business products and policies and to gain organizational efficiency. The Associate Vice President Business & Commercial Operations is responsible for the business and commercial member experience related to process, product development, continuous improvement, and operational performance reporting. They are a subject matter expert on business and commercial products, partnering cross-functionally for project execution and continuous improvement.Essential Functions include:Maintains industry knowledge of account management solutions and reviews regulations related to business & commercial products and implements new procedures within the department to stay compliant.Identifies and prepares action plans for product development and account enhancement and operationalizes processes and business and commercial products.Identifies trends, determines system and process improvements, implements changes that improves the member experience and production.Manages day-to-day operations of the Business Services working closely with Business & Commercial lending teams.Engage in vendor contract negotiations and strategically develop, manage, and foster relationships with vendors, ensuring adherence to service level agreements.Partners with Accounting, Finance, Sales and Underwriting to deploy new commercial and small business account and lending products.Develop and manage key performance indicators that consider competitors and market benchmarks.Reports to:SVP Commercial and Business BankingManages:Business Services SpecialistsRequired Skills, Education and Experience:Four-year college degree or equivalent work experience6+ years of experience in product management/development and/or banking experience4+ years of leadership experience in business or commercial banking functionExperienced in process improvement within a financial institutionGood verbal and written communication skills.Requires the ability to motivate, coach and stakeholders and influence othersRequires the ability to plan, organize, prioritize and delegateBasic understanding of core systemsAbility to identify and execute on opportunities for portfolio enhancement/adjustmentsPreferred Skills, Education and Experience:Certification or demonstrated experience in project managementCertification or demonstrated experience in vendor managementWork Environment:Elevations uses multi-factor authentication to keep our data safe. As such, a personal smartphone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.Physical Requirements:Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs. of force occasionally to lift, carry, push, pull, or move objects.Position Type/Expected Hours of Work:Indicate status, schedule, hours required to maintain status.Classification:The Compensation Department will determine exempt (salary) or non-exempt (hourly) status upon review of the Success Profile using Department of Labor Fair Labor Standards Act testing requirements.Compensation information:The person hired into this position will likely earn between $110,331.31 and $137,914.14Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.Anticipated Application Window:This role is anticipated to close within 45 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado's Front Range. Founded in 1952, we've grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we've made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.EEO Statement: The Credit Union is committed to fostering and maintaining a positive and inclusive work environment.The Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, age forty and over, color, disability, gender identity, genetic information, military or veteran status, national origin, religion, sex, sexual orientation, or any other applicable status protected by state or law.Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.ELEVATIONS CREDIT UNION'S COMMITMENT TO PRIVACYYour privacy is important to us. When you use this Careers site to apply for a job at Elevations Credit Union ("we" and "us"), we collect your personal information. Examples of personal information collected on the Careers site include your name, contact details, and information you provide for purposes of job applications. We do not sell your personal information to a third party. We may share your information with a third party who is performing a service for us related to job applicants. If you have any questions about this privacy statement, please contact us.Applicants have rights under Federal Employment LawsFamily and Medical Leave Act (FMLA) Know Your Rights PosterEmployee Polygraph Protection Act (EPPA)