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Account Manager

5 months ago

Costa Mesa, United States Penn Foster Inc Full time
WHO WE ARE:
We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage, Hydroponic farming, and Rain Water/Grey Water collection systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance.

JOB SUMMARY:
The role of the account manager will consist of both sales and account management on a day-to-day basis. The Account Manager will spend the majority of their time interacting with the internal engineering team, as well as with outside stakeholders and customers. This role works closely with outside sales agents to manage contracts.

JOB RESPONSIBILITIES:
  • Plan, execute and manage client accounts and projects
  • Attend company meetings and presentations with stakeholders.
  • Collaborate with clients to determine product or service requirements
  • Develop project plans to meet client goals and objectives
  • Research and understand State and Federal rebate programs and how they will benefit the customer.
  • Build relationships with clients to ensure brand and project success
  • Create a pleasant experience for clients by coordinating with marketing and customer service to provide solutions
  • Provide regular updates, respond to inquiries, and address any client concerns in a timely manner
  • Maintain a consistent line of communication with the internal engineering team, and outside agencies.
  • Monitor and manage the scope of the project from inception to handoff.
  • Oversee the development of new client relationships
  • Ensure client satisfaction and retention
  • Must be comfortable pivoting your time and energy between multiple accounts per day.
  • Other duties as assigned
JOB QUALIFICATIONS:
  • Bachelor’s degree in business administration, marketing, or a related field; MBA preferred
  • Minimum of 3-4 years in a sales support role.
  • Comfortable working under strict deadlines
  • Must have strong interpersonal skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Excellent technical and communication skills
  • Experience using customer relationship management (CMS) software
  • Experience creating detailed reports and giving presentations
  • Competency using Microsoft Office Suite, smart sheets,
  • A track record of following through on commitments
  • Excellent planning, organizational, and time-management skills
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