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Business Banking Relationship Manager I
4 months ago
Position Summary
Grow and manage a portfolio of commercial and commercial real estate clients in our market area. Primary focus on developing new prospective client relationships.
Relationships include clients who are users of some, or all the following financial services provided by State Bank Financial: Credit, Treasury Management, Investments, insurance, Merchant Processing, Retail Banking, Concierge Banking and Card products.
The Business Banker will be responsible for profiling and cross-selling financial services to existing customers as well as prospects.
Operates within credit authority limits. Must be familiar with all applicable legal and regulatory laws and compliance, and monitors loan portfolio to ensure accounts are compliant. Understands and completes job responsibilities in accordance with federal and state compliance regulations.
Essential Job Functions
- Responsible for loan and deposit growth through cold calling, COI leads, and other avenues of influence to grow the market share as well as retaining the existing portfolio.
- Ensure the portfolio administration and risk management for each customer relationship is in compliance with the bank's credit policy, procedures and business strategy as well as regulatory guidelines.
- Screen/interview applicants to determine credit needs and analyzes financial information for credit requests and makes presentations/recommendations for the appropriate financial structure through the bank's loan approval process.
- Attend community events, volunteer, and serve the Bank's community while continuing to grow visibility within the market. Actively participate in business development activities for the purpose of attracting additional profitable business for the Bank.
- Utilizes government credit enhancement programs when deemed necessary to meet customer needs and Bank underwriting criteria.
- Serve on Bank committees as needed.
- Updates knowledge and develops professionally on a continuing basis. Participates in internal and external training and development opportunities as required.
- Other job-related duties may be necessary to carry out the responsibilities of this position.
- Bachelor's degree or equivalent required.
- Minimum two years' previous sales experience preferred; business banking experience highly desirable.
- Strong computer skills and technical ability.
- Ability to maintain the integrity of highly confidential customer and Bank information.
- Ability to deal effectively with time pressures and stress that can change hourly depending on level of activity.
- Respect & Community:
- Establishes and maintains respectful and cooperative working relationships.
- Demonstrates respect for individuals in all forms of communication.
- Supports team and bank goals and objectives.
- Demonstrates respect for a positive, diverse work environment and bank community.
- Meets Work Plan Results:
- Sets goals in alignment with team and bank priorities:
- Organizes work to achieve goals.
- Identifies and solves problems.
- Achieves targeted results.
- Accepts responsibility for own action.
- Sales Skills: Understands marketplace, works to meet prospect/customer needs, effective closing technique.
- Communication: Communicates well (written and verbal), delivers presentations, has good listening skills.
- Customer Service: Works well with customers, promotes a positive image of the Bank, strives to solve issues raised by customers.
Working Conditions
Work is performed largely in an office environment, during normal business hours. Deadline pressure is an integral part of the job. Regular mental and visual concentration for computer usage and reading/assimilating complex and technical compliance information is required. Position will alternate between walking, sitting, standing, stooping, bending, and occasional lifting up to 15 pounds of office supplies and/or documents throughout work shift.
Employees with disabilities must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the "essential functions" of the position, with or without reasonable accommodation.
Equipment Used
Operates personal computer in a Windows environment for word processing, spreadsheets, e-mail, internet/intranet and other bank specific software. Utilizes a variety of office equipment including: computer, printer, copy/fax machine, and multi-line telephone.
