Current jobs related to Full Time Member Service Desk Representative - North Attleboro - Hockomock Area YMCA

  • Customer Service Representative

    5 days ago

    Attleboro, Massachusetts, United States Altitude Trampoline Park Full time

    Front Desk Role at Altitude Trampoline ParkWe are seeking a friendly and professional individual to join our front desk team as a Customer Service Representative. As a key member of our team, you will be responsible for creating a positive and welcoming experience for our guests.Key Responsibilities:Provide exceptional customer service during guest check-in...

  • Customer Service Representative

    6 days ago

    Attleboro, Massachusetts, United States Altitude Trampoline Park Full time

    Front Desk Role at Altitude Trampoline ParkWe are seeking a friendly and professional individual to join our front desk team as a Customer Service Representative. As a key member of our team, you will be responsible for creating a positive and welcoming experience for our guests.Key Responsibilities:Provide exceptional customer service during guest check-in...

  • Member Services Representative

    4 months ago

    North Olmsted, United States Planet Fitness Full time

    Planet Fitness Careers Team Member Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will...

  • Customer Service Representative

    2 weeks ago

    Attleboro, Massachusetts, United States QBS, provider of Safety-Care Full time

    Job OverviewQBS, a leading provider of Safety-Care solutions, is seeking a highly skilled Customer Service Representative to join our Customer Success team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Interaction: Handle customer inquiries, concerns,...

  • Customer Service Representative

    2 weeks ago

    Attleboro, Massachusetts, United States Sturdy Memorial Full time

    Job SummaryWe are seeking a highly skilled and professional Customer Service Representative to join our team at Sturdy Memorial Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, visitors, and staff.Key ResponsibilitiesGreets and Directs Visitors: Welcome patients and visitors to...

  • Service Desk Team Member

    2 months ago

    North Versailles, United States Giant Eagle Full time

    Job SummaryService Desk Team Members are key players in ensuring each guest in our store receives unparalleled service. We look to them to make sure we are building customer loyalty through their own shining example. This role follows the Company's Common Purpose of, "Together, we improve people's everyday lives and well-being." This will be done by ensuring...

  • Front Desk Representative

    1 week ago

    Raleigh, North Carolina, United States Kisco Senior Living Full time

    Job SummaryThe Front Desk Representative at Kisco Senior Living provides exceptional customer service to establish a warm, secure, and friendly atmosphere in the community.Key ResponsibilitiesMonitor residents and guests coming in and out of the communityAssist residents with requests as neededAnswer incoming callsMaintain a neat and clean front desk and...

  • Front Desk Coordinator

    2 weeks ago

    Attleboro, Massachusetts, United States Blade'z Hair Designs Full time

    Job OpportunityWe are seeking a highly organized and professional Front Desk Receptionist to join our busy hair and nail salon team at Blade'z Hair Designs. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a smooth and efficient front desk operation.Key...

  • Medical Front Desk Representative

    2 weeks ago

    North Wilkesboro, North Carolina, United States Bethany Medical Full time

    Job SummaryBethany Medical Center is seeking a highly motivated and organized Medical Front Desk Representative to join our team in North Wilkesboro. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a seamless experience for our patients.Key...

  • Front Desk Representative

    1 week ago

    North Bergen, New Jersey, United States Crunch Fitness Full time

    Front Desk Associate Job DescriptionCrunch Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient operational experience for our members, and upholding the Crunch Fitness brand.Key...

  • Front Desk Representative

    7 hours ago

    North Bergen, New Jersey, United States Crunch Fitness Full time

    Front Desk Associate Job DescriptionCrunch Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a seamless experience.Key Responsibilities:Membership Sales: Meet and greet...

  • Front Desk Agent Full Time | Best Western Plus

    3 weeks ago

    North Platte, United States Wilkinson Lodging LLC Full time

    We are now hiring a Full Time Front Desk Agent at our Best Western Plus location in North Platte, Nebraska. This is a Night Audit position with overnight hours from 10 pm to 6 am. As a front desk agent, you will represent the hotel to the guest throughout all stages of the guests stay by working with all hotel personnel to ensure every guest experiences...

  • Customer Service Representative

    3 days ago

    Attleboro, Massachusetts, United States Sturdy Memorial Full time

    Job SummaryWe are seeking a highly skilled and professional Receptionist to join our team at Sturdy Memorial Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, visitors, and staff.Key ResponsibilitiesProvide warm and welcoming greetings to patients, visitors, and staffDirect...

  • IT Service Desk Manager

    2 weeks ago

    North Bergen, New Jersey, United States In Technology Group Inc (US) Full time

    About the RoleWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at In Technology Group Inc (US). As a key member of our organization, you will be responsible for overseeing the daily operations of our service desk team, ensuring that our clients receive timely and effective technical support.Key ResponsibilitiesTeam...

  • Medical Front Desk Representative

    2 weeks ago

    North Wilkesboro, North Carolina, United States Bethany Medical Full time

    Job SummaryBethany Medical Center is seeking a highly motivated and organized Medical Front Desk Representative to join our team in North Wilkesboro. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a seamless experience for our patients.Key...

  • Front Desk Agent Full Time | Best Western Plus

    1 month ago

    North Platte, United States Wilkinson Companies Full time

    Description We are now hiring a Full Time Front Desk Agent at our Best Western Plus location in North Platte, Nebraska. This is a Night Audit position with overnight hours from 10 pm to 6 am. As a front desk agent, you will represent the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest...

  • Bi-Lingual Member Services Representative

    4 months ago

    North Bergen, United States Fitness Holdings North East LLC Full time

    Job DescriptionJob DescriptionDescription:Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Member Services Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With 22...

  • Member Service Representative

    1 week ago

    North Hampton, New Hampshire, United States St. Mary's Bank Full time

    About St. Mary's BankSt. Mary's Bank is a cooperative financial institution that has been committed to the credit union philosophy of people helping people for over a century.We take pride in our heritage as New Hampshire's- and the Nation's- first credit union, and we're dedicated to creating a work environment that rewards our employees with benefits to...

  • Member Service Representative

    1 month ago

    North Charleston, United States STATE DEPARTMENT FEDERAL CREDIT UNION Full time

    Job DescriptionJob DescriptionRecognized by the city of Alexandria as a Gold Employer, the State Department Federal Credit Union (SDFCU) is dedicated to providing outstanding opportunities and professional development. Headquartered in Alexandria, Virginia, with assets exceeding $2.4 billion, we understand that our success is driven by our talented team...

  • Customer Service Representative

    1 week ago

    North Richland Hills, Texas, United States Map Full time

    About the Role:We are seeking a dedicated and motivated Customer Service Representative to join our dynamic team at Map Communications. As a key member of our customer service team, you will play a crucial role in ensuring customer satisfaction by efficiently handling a high volume of inbound calls, providing accurate and timely information, resolving...

Full Time Member Service Desk Representative

4 months ago

North Attleboro, United States Hockomock Area YMCA Full time
Description

The Hurley Family Branch at the Hockomock Area YMCA is hiring a Full-Time Membership Service Desk Representative to deliver excellent service to all members, guests, and program participants. This position responds to member and guest needs, sells memberships, promotes youth and adult program registration, and maintains the cleanliness and organization of the lobby area. Under the supervision of the Membership Director, the Membership Service Desk Representative implements all membership systems and protocols to help build, enhance, and maintain the culture of excellent service.

Essential Duties
  • Supports the Membership Director in the retention of members through quality service and expertise, listening intently to member questions and concerns, and responding in a professional and supportive manner
  • Greets all people entering the facility in a professional manner, processing their identification before allowing them access to the facilities
  • Answers telephone calls in a professional manner according to Association guidelines, transferring calls to the appropriate department or director, providing accurate information on all programs and membership(s)
  • Processes all membership and program registrations according to established procedures
  • Implements membership systems in a fast-paced environment
  • Manages quality control related to membership accounts, partnering with Association staff to address and resolve issues
  • In the absence of the Membership Sales Representative, serves as point of contact for all prospective sales, using a needs assessment to learn the prospective member's goals and needs, conducting branch tours customized to those needs, asking the prospect to join the YMCA at the conclusion of the tour, and capturing data to share with Sales Representative
  • Reads staff manuals and training materials before each shift in order to provide members with the most accurate information
  • Assists with training new Member Service Staff
  • Knows the facility's emergency procedures and how to activate the emergency medical action plan
  • Assists in keeping the Member Service Desk and Lobby areas neat and clean
  • Completes daily cash out's efficiently and accurately at the end of scheduled shift
  • Follows building opening and closing procedures as shifts dictate
  • Participates in annual campaign activities, staff meetings, and Association committees as assigned
Requirements
  • High School Degree required; Associate or Bachelor's Degree preferred
  • Related experience in a fast paced environment (retail, restaurant, etc.)
  • Ability to work evenings (at least twice per week) and one weekend day
  • Ability to listen, relate, and communicate effectively with diverse groups of people from all social and economic segments of the community
  • Proficient and prior experience with standard business software such as Excel, Google Docs and Microsoft
  • CPR and First Aid Certifications within the first 30 days, along with other mandatory trainings