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Admission Outreach Manager

4 months ago

Bronx, United States Acacia INC Full time

Details:

POSITION OVERVIEW:

Provide full clinical oversight for Admissions & Outreach staff and clients consistent with maximizing service delivery to the clients served. The position requires an individual who consistently works to achieve both personal and work-unit goals; effectively extends cooperative efforts beyond the confines of the department or discipline; interacts/deals effectively with others even in adverse conditions; is willing to go the extra mile to meet the needs and expectations of individuals, families and communities; is genuine passionate, professional, transparent and responsible. The admissions and outreach manager must have excellent customer service skills and able to develop internal and external resources and customer relationships. Pays: $65,000 per year

KEY ESSENTIAL FUNCTIONS:

  • Works with Residential Director to review prospective clients for admission into the various components.
  • Help to maintain residential census at full capacity.
  • Coordinate, organize and conduct presentations to criminal justice institutions, community agencies, hospitals, and other programs.
  • Participate in case reviews and case conferences to assist with client compliance and progress.
  • Work collaboratively with treatment team to ensure comprehensive service plan and care coordination by participating in UR & QA activities.
  • Supervises intake specialists, completes employee evaluations and performance improvement plans.
  • Performs chart audits, conducts quality assurance and reports on performance improvement to ensure qualitative, accurate and timely documentation.
  • Assists staff with diagnosis, assessments and decisions for admission and ensure that they are up-to-date on new trends of substance use.
  • Other duties as assigned by supervisor
REQUIREMENTS:
  • LMSW, MSW eligible for licensing, CASAC or other equivalent license with supervisory clinical experience.
  • A minimum of 5 years work experience in the addiction or counseling field, two of which shall be in a supervisory role.
  • Bilingual - Spanish preferred
  • Working knowledge of electronic health records.
  • Demonstrate skills in strengths-based, person-centered, self-directed care.


Job Requirements