Service Support Specialist

2 weeks ago

Schiller Park, United States The Guitar Center Company Full time

We are hiring for a new world We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people. We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an exciting journey. Are you looking to take your career to the next level? If you do, then be with an organization that is growing and helping each new generation stay up to date with the most advanced solutions in integration. Position Summary: Service Support Specialist As an Service Support Specialist your role will harness your expertise in smart home technology or commercial AV integration engaging with clients troubleshooting issues and finding solutions. This position will be working for our Regional Operation Support Center reporting to our Support Center Manager. Responsibilities will include, but will not be limited to the following: Provide remote support and system monitoring for clients throughout the US Proactively address system issues as they arise Knowledge of Control systems (Control4 / Savant / Crestron / Lutron) - make basic code changes and troubleshooting Perform service tasks in an efficient and quality conscious manner including, but are not limited to: Responding to client requests via phone/email, system checks, & client check-in calls Communicate proper steps and best practices to the client for use of AV & Control system Remotely perform preventative maintenance of client systems (Via provided service tools) Perform remote installation of control programs (Control4 / Savant / Crestron / Lutron) Firmware - upload and download Test integrated systems and components via remote access Schedule, dispatch and manage service technicians for site visits Weekend on-call rotation is a requirement. Additional duties as assigned About the Guitar Center Company The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience. To join our band, you'll need the following experience: Minimum 3-5 years AV Industry Experience Strong computer skills on both Mac and PC with knowledge of Windows applications, Microsoft Office, VPN access and web applications. Knowledge of standard networking practices, configurations, and functions Be able to troubleshoot and address networking performance issues with the client and/or accurately relay the issue to the on-site service technician Able to navigate around PC, file structures, the control panel and command line prompts. Familiarity with Apple IOS products (Apple TV, iPad, Airport Express, iPhone/iTouch, OS10, etc.) as they relate to daily use for interfacing with and controlling integrated homes and/or home networks. Full understanding of the pre-wire, trim and final phases of a project, including proper use of all associated tools and safety Ability to read and understand device layout drawings, engineered schematics and provide redline corrections and construction blueprints as they pertain to A/V industry. Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $24.45 - $42.00 / hr depending on background and experience. . The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state-specific laws. Pay ranges may be different in other locations. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to recruitingguitarcenter.com .

  • Bilingual Customer Support Specialist

    1 week ago

    Schiller Park, United States The LaSalle Group Full time

    We are currently seeking a Bilingual Customer Support Specialist for our client, a well-established provider of benefit software technology located in Chicago. This temporary-to-hire opportunity is ideal for recent college graduates looking to gain valuable experience in a professional environment while contributing to a respected organization. As a...

  • Match Support Specialist

    2 weeks ago

    Schiller Park, United States College Mentoring Experience Full time

    Match Support Specialist (MSS) (25 hours per week, $21 per hour) Part-time Contractor College Mentoring Experience Match Support Specialistprimary function is to provide match support to ensure child safety, positive impacts for youth, constructive and satisfying relationships between children and volunteer mentors, and a strong sense of affiliation with the...

  • Caregiving Support Specialist

    7 days ago

    Schiller Park, Illinois, United States Affinity Home Care Group - Rolling Meadows, IL Full time

    We are seeking a compassionate and dependable Caregiving Support Specialist to provide high-quality care and support to our clients in Schiller Park, IL.Key Responsibilities:Prepare tailored meals for clientsAssist with continence carePrioritize laundry and light housekeeping tasksEngage with clients through companionship and activitiesAccompany clients on...

  • Executive Administrative Support Specialist

    3 weeks ago

    Schiller Park, Illinois, United States North Vending LLC Full time

    At North Vending LLC, we are seeking an exceptional Executive Administrative Support Specialist to play a vital role in ensuring the smooth operation of our department. This individual will provide top-notch administrative support to our leaders and staff, freeing them up to focus on strategic initiatives.About the RoleThe ideal candidate will have proven...

  • Financial Services Operations and Risk Career Specialist

    1 week ago

    Schiller Park, United States Greenwood Project Full time

    Financial Services Operations and Risk Career SpecialistDepartment: PartnershipsEmployment Type: Full TimeLocation: Chicago,ILReporting To: Heidi AlbertDescriptionGreenwood ProjectThe Greenwood Project was founded in 2016 based on two core principles:"Students can't be what they can't see"and"There is no lack of talent, only a lack of opportunity."GP's...

  • Financial Services Operations and Risk Career Specialist

    7 days ago

    Schiller Park, United States Greenwood Project Full time

    Financial Services Operations and Risk Career SpecialistDepartment: PartnershipsEmployment Type: Full TimeLocation: Chicago,ILReporting To: Heidi AlbertDescriptionGreenwood ProjectThe Greenwood Project was founded in 2016 based on two core principles:"Students can't be what they can't see"and"There is no lack of talent, only a lack of opportunity."GP's...

  • Customer Support Specialist Level 1

    1 week ago

    Schiller Park, United States Cision Full time

    At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we...

  • Administrative Specialist, Member Services

    4 weeks ago

    Schiller Park, United States American Osteopathic Association Full time

    THIS IS A HYBRID POSITION REQUIRING IN-PERSON PRESENCE IN THE OFFICE LCATED IN DOWNTOWN CHICAGO, IL ON TUESDAYS AND WEDNESDAYS EACH WEEK. NO EXCEPTIONS. JOB SUMMARY The Membership Services Administrative Specialist position directly supports the Vice Presidents and other departmental leadership. This person will perform an array of functions to carry out the...

  • Administrative Specialist, Member Services

    4 weeks ago

    Schiller Park, United States American Osteopathic Association Full time

    THIS IS A HYBRID POSITION REQUIRING IN-PERSON PRESENCE IN THE OFFICE LCATED IN DOWNTOWN CHICAGO, IL ON TUESDAYS AND WEDNESDAYS EACH WEEK. NO EXCEPTIONS. JOB SUMMARY The Membership Services Administrative Specialist position directly supports the Vice Presidents and other departmental leadership. This person will perform an array of functions to carry out the...

  • Client Service Support Specialist

    6 days ago

    Clifton Park, New York, United States Marshall & Sterling Inc Full time

    About Marshall & Sterling IncWe are a dynamic organization committed to delivering exceptional service and support to our clients. As an Assistant Client Services Specialist, you will play a crucial role in providing administrative assistance and contributing to the success of our team.Key Responsibilities:Provide prompt and efficient support for...

  • Purchasing Coordinator

    2 weeks ago

    Schiller Park, United States RICA Surgical Full time

    Job Title: Purchasing Coordinator (with Customer Service Support)Company: Rica Surgical Products, Inc.Location: Schiller Park, IllinoisJob Type: Full-timeJob Description:Rica Surgical Products, Inc., a division of Pacific Surgical and a supplier to the medical device and animal health markets, is looking for a detail-oriented Purchasing Coordinator. As an...

  • Speech Pathologist

    2 days ago

    Schiller Park, Illinois, United States Schiller Park School District 81 Full time

    Job SummaryWe are seeking a highly skilled Speech and Language Pathologist to join our Student Support Services team. The successful candidate will provide therapy and remediation services to students with communication disorders, which interfere with their educational achievement.Key ResponsibilitiesProvides screening, identification, assessment, diagnosis,...

  • AV Event Specialist

    1 month ago

    Schiller Park, United States 1872 Consulting Full time

    SUMMARY The AV Event Specialist is responsible for managing, planning, coordinating, and executing high-touch, VIP events for professional staff. The AV Event Specialist provides exceptional customer service for these high-profile, technology-enabled events that require interacting and guiding senior staff, upper management, and external clients with best...

  • Delivery Support Specialist

    7 days ago

    Winter Park, Colorado, United States United Parcel Service Full time

    Job OverviewUnited Parcel Service (UPS) is seeking a Delivery Support Specialist to join their team. This is a seasonal role that offers excellent weekly pay and growth opportunities.Salary: $21.00/hourIn this position, you will work alongside a Package Delivery Driver in one of our famous brown trucks, helping to deliver packages of all shapes and sizes....

  • Communications Specialist

    4 weeks ago

    Schiller Park, United States Keeper Security Full time

    Keeper is hiring a talented Communications Specialist to join our Global Communications team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keepers cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21...

  • Security Track Specialist

    3 weeks ago

    Schiller Park, United States Diverse Lynx Full time

    Security Track Specialist (PlainID) Chicago, IL (Hybrid) Contract/Fulltime Job Description: Primary skill: PlainID Secondary skill: Oracle Entitlement Services Experience: 8yrs JD: To assist in building centralized authorization platform - on premise and Cloud(Azure) To assist in locally deployed and centralized managed authorization platform Conduct POC for...

  • Child Development Specialist

    3 days ago

    Schiller Park, Illinois, United States ProCare Therapy Full time

    About the RoleWe are seeking a dedicated Child Development Specialist to join our passionate team at ProCare Therapy in Schiller Park, Illinois.As a Child Development Specialist, you will play a vital role in supporting and advocating for students' academic and personal success. If you are a compassionate professional with a strong background in School...

  • Administrative Support Specialist

    1 week ago

    Clifton Park, New York, United States Marshall & Sterling Inc Full time

    About the Role:We are seeking an experienced and detail-oriented Administrative Support Specialist to join our team in providing exceptional client services. The successful candidate will be responsible for delivering top-notch administrative support, working closely with our Client Service Specialists, and ensuring seamless communication with clients.Key...

  • Customer Service Specialist

    7 days ago

    Clifton Park, New York, United States Marshall & Sterling Inc Full time

    **Job Summary:**We are seeking a highly organized and detail-oriented Customer Service Specialist to provide exceptional support to our clients.About Us:At Marshall & Sterling Inc, we value professionalism, dedication, and a customer-first approach. Our team is committed to delivering top-notch services that meet the evolving needs of our clients.Job...

  • Radiology Specialist

    7 days ago

    Overland Park, Kansas, United States Healthcare Support Full time

    Healthcare Support, a renowned healthcare employment partner, is seeking an experienced Radiology Specialist to join their team for a 13-week travel assignment in Overland Park, Kansas.Salary: The estimated weekly gross pay for this position is $2,123.40, which includes a weekly stipend of $1,457. The local hourly rate ranges from $46.27 to $47.27 per...