Lending Administrator

Job Type

Full-time

Description

GENERAL DESCRIPTION:

Process documents for titles and mortgage recordings and conduct follow-up. Release liens on titles and mortgages as requested.

KEY ACCOUNTABILITIES:

• Ensure the confidentiality and security of all loans being processed.
• Type, process and disburse loans as directed by loan officers. Ensure documents are properly completed. Ensure information is properly processed on the various computer systems.
• Researching and resolving exception reports and perform file maintenance.
• Maintain loan files according to procedure. Monitor working loan files to ensure proper documents are obtained.
• Assist in monitoring and disbursing reserve accounts.
• Responds to customers inquiries by phone and in person and assists them with their needs.
• Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.
• Has a strong commitment and dedication to internal and external customer service.

• Associate's Degree, accounting, loan, and bank experience preferred. Position requires a high school level oflanguage, math and reasoning skills. Attention to detail necessary.
• Must be extremely confidential, and possess excellent written and verbal communication skills and a provenrecord of problem solving ability.
• Must demonstrate above average diplomacy when dealing with customers.
• Coordinate multiple projects and meet deadlines to insure quality service.
• Must be proficient in understanding and operating computer systems necessary to support Lending Division.