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Digital Partner Experience

4 months ago

Redmond, United States WaferWire LLC Full time

WaferWire is seeking a skilled

Digital Partner Experience Champion (Presales + TPM) with AI Expertise

to join our team.

About the Role:

Are you passionate about driving innovation at the intersection of sales, marketing, and cutting-edge technology? Join us in shaping the future of digital partner experiences fueled by AI. As a dynamic Presales + Technical Program Manager (TPM), you'll lead the charge in empowering partners and sellers with the transformative capabilities of Microsoft's AI Copilot and Generative AI.

Responsibilities: Collaborate with cross-functional teams to co-create Objectives and Key Results (OKRs) aimed at enhancing the digital partner experience. Lead workshops to envision future state scenarios for Gen AI and Copilot across the partner and seller journey. Analyze existing data, including partner CPE scores and support cases, to identify pain points and opportunities for improvement. Conduct internal interviews, integrate partner feedback, and perform qualitative and quantitative analysis to prioritize AI scenarios. Develop future state partner workflows aligned with the partner journey and MCEM framework. Integrate AI scenarios into planning workstreams as part of the Commercial Partner portfolio. Partner with technical leadership to design high-level technical architecture building blocks and systems. Build proof-of-concepts to validate AI scenario effectiveness and document business requirements.

Qualifications: Experience in sales and marketing organizations with a proven track record of capturing stakeholder requirements and driving execution. Proficiency in building and leading executive presentations. Strong data analysis skills with expertise in SQL, Power BI, and Excel. Familiarity with GTM strategies and leveraging data to drive sales and marketing success. Essential: Deep understanding of AI terminology and concepts, with the ability to design scalable, performant, and reliable systems within organizational accountabilities and limitations.

Why Join Us? Shape the future: Lead the development of AI-powered solutions that revolutionize digital partner experiences. Become an AI champion: Gain in-depth knowledge of AI and contribute to designing cutting-edge technical architectures. Presales powerhouse: Hone your skills in crafting compelling presentations showcasing the value proposition of AI solutions. Collaborative environment: Work closely with sales, marketing, and technical leadership for successful implementation. Upskilling opportunities: Gain exposure and pursue certifications in Microsoft Copilot and other cutting-edge AI technologies.

Ideal Candidate Profile: Thrives at the intersection of sales, marketing, and technology. Possesses a deep understanding of AI terminology and concepts. Can design scalable, performant, and reliable systems. Experience in sales and marketing organizations with a focus on capturing requirements and building presentations. Data whiz with proficiency in SQL, Power BI, and Excel. Passionate about building successful GTM strategies.

Join us in driving innovation and transforming the digital partner experience through the power of AI. Apply now to be part of this exciting journey

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