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Account Manager

4 months ago


Brooklyn, United States PDX Full time

Job Description As an Account Manager, you are responsible for significant scale projects or campaigns with multiple elements that align to client and team objectives. Supporting more senior team members, the Account Manager begins to interface with client teams as a day-to-day contact, fields questions, brings clarity to campaign delivery needs and adds value at all stages of the campaigns. Your Responsibilities: Manage client deliverables– timing, costs, creative, reviews, meetings and communications. Serve as day-to-day client contact, sometimes across multiple clients/accounts in a fast-paced atmosphere; work load prioritization skills are a must for success. Balance daily client requests to ensure on-time delivery of projects that align with client goals and vision. Maintain a clear understanding of the overarching strategy on all assigned projects. Assist senior account leadership staff in client communication and management by developing and distributing conference notes/reports, scheduling client meetings and communicating status of initiatives to relevant internal and client stakeholders. Oversee and run team status meetings to align internal stakeholders on priorities and goals of the meeting/projects. Assist senior account leadership staff in development of strategy presentations, communication plans, element/creative briefs, and other client-mapping deliverables. Be passionate about understanding client’s business and the associated news regarding the company; update internal teams on any pertinent news. Assist in identifying business challenges and competitive insights. Help coordinate client input/feedback and share feedback with internal teams.