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Senior Site Reliability Engineer
4 months ago
Be a Part of our Team
Join a working family that is dedicated to the mission of the work we do
Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard\/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.
Position Overview
Teaching Strategies is looking for a highly talented, innovative and creative Senior Site Reliability Engineer (SRE) to join its technology team. The Senior SRE will be an integral member of our Technology department and will work closely with the development, QA and release teams. The role of Senior SRE is a hands-on technical role and requires a thorough understanding of all components of a modern web application stack, including front-end, database, networking, and systems-level knowledge. The ideal candidate will bring forward innovative and creative ideas around performance, security, CI\/CD and system design in order to help us build and roll out technology solutions for our products.
Specific Roles & Responsibilities
Own reliability and uptime for all applications and services
Manage and automate our SaaS platform across multiple environments
Support and enhance build and release processes through automation using a combination of processes and existing tools
Work with the development teams on software, system, and delivery pipeline optimization, helping to identify and remove potential performance bottlenecks
Create and maintain system architecture, design, and automation
Recommend improvements to our CI\/CD solution for the platform and logging infrastructures
Troubleshoot and resolve software and technical issues, participate in incidents resolution, and perform root cause analysis
Understand, implement, and automate security controls, governance processes, and compliance validation
Propose and discuss the merits of infrastructure and tooling options
Participate in on-call rotation
Mentor junior members of the team
Qualifications
Minimum of 9 years of build automation and release management experience in a SaaS production environment
Hands-on experience with Linux administration
Capable and experienced with containerization - Docker and Kubernetes (EKS)
Proficiency with configuration management tools, such as Ansible, Chef, Salt
Production experience in IT operations for an always-up, always-available mission-critical service
Strong knowledge of ephemeral infrastructure, horizontal scaling, self-healing architectures, service discovery, logging, monitoring and alerting
Expert level experience with AWS and hybrid cloud systems\/designs
Proficiency with IaC tools such as Terraform and CloudFormation
Expert understanding and ability to troubleshoot systems using TCP\/IP, UDP, HTTP, SSL\/TLS, and DNS
Proficient with multiple scripting languages such as Bash, Python, Ruby
Experience developing CI\/CD pipelines using Jenkins or BitBucket Pipelines
Knowledge of best-practice security, performance, and networking techniques for high-traffic customer-facing systems
Experience with monitoring tools such as New Relic, CloudWatch, and similar
Experience with relational and NoSQL databases, including Microsoft SQL, Postgres, and MongoDB
Excellent troubleshooting and testing skills
A passion for learning new technologies
Experience with Agile methodology and passion for software development best practices
Strong sense of collaboration, teamwork, and accountability
Experience working for a SaaS company is a plus Why Teaching Strategies At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve. Let's open the door to your career at Teaching Strategies Some additional benefits & perks while working with Teaching Strategies Teaching Strategies offers our employees a robust suite of benefits and other perks which include:
Competitive compensation package, including Employee Equity Appreciation Program
Health insurance benefits
401k with employer match
100% remote work environment
Unlimited paid time off (which includes paid holidays and Winter Break)
Paid parental leave
Tuition assistance and Professional development and growth opportunities
100% paid life, short and long term disability insurance
Pre-tax medical and dependent care flexible spending accounts (FSA)
Voluntary life and critical illness insurance Teaching Strategies, LLC is committed to creating a diverse workplace and is proud to be an equal opportunity employer of Minorities, all Genders, Protected Veterans, and Individuals with Disabilities.
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