Data Entry Specialist
2 weeks ago
Title: Data Entry
Location: Mason, OH 45040
Contract Duration: 4 months
Schedule: 8 am 4:30 pm (Mon-Fri)
Pay Range: $16 to $17/hr
Job Description:
The ideal candidate will be responsible for the timely and accurate completion of key tasks supporting the successful implementation of new Small Business Clients with and/or on behalf of a team of Implementation Specialists.
Job Responsibilities and Duties:
- Execute the preliminary steps to build a new client structure for implementation requests routed through the shared Salesforce queue; using standard client set-up guideline(s) and process(es)
- Initiation of and accurate and timely tracking for all completed tasks using the proprietary Salesforce Implementation Tracker Project Management tool
- Benefit set-up validation in the core Facets system and communicating to implementation owners any discrepancies with the expected outcome.
- Execution of new client online portal access set-up, including sending the appropriate communication email templates, tracking status, and reporting any identified issues.
- Monitor team-shared Outlook mailbox for incoming membership documents sent from clients, brokers, or Third Party Administrators (TPAs)
- Review incoming membership documents (Microsoft Excel and Word) to confirm accuracy in formatting and validity of data, including communicating when updates are needed for successful membership enrollment and/or submission for processing.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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