Technical Writer

3 weeks ago

Bellevue, United States eTeam Full time
Job Title: Technical Writer
Location: Bellevue, WA (HYBRID)
Duration: 6 Months

JOB DESCRIPTION
We're looking for candidates who are ready to contribute to our vision of reinventing data warehousing with our innovative, cost-effective cloud solutions. Join us to be part of the leading Data Cloud, enhancing our offerings from data pipelines to AI/ML capabilities.

Technical writers work with a world-class team of engineers and architects to create product documentation for client's industry-leading Data Cloud. Working in a fast-paced and challenging environment, you experience the immediate and direct impact of your contributions as client delivers weekly releases to our rapidly growing base of global customers.

2-3 days in office is mandatory.

RESPONSIBILITIES:
  • Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc).
  • Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented.
  • Work with release engineers and dev ops to deliver weekly product updates and documentation.

REQUIRED SKILLS/ EXPERIENCE:
  • 7+ years creating technical product documentation from scratch, as well as from specs.
  • Strong familiarity with data ingestion/pipelines (ELT, streaming, etc.), storage (Iceberg, Data Lake, etc.), and transformation.
  • Strong SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code.
  • Strong familiarity with "Docs-as-Code" approach, specifically:
  • Source code control using GIT for branching, content review and merging etc.
  • Documentation languages such as RST, Markdown, etc. Preferably RST.
  • Exposure to using and documenting one or more of the following areas:
  • E-commerce products.
  • Data and application marketplaces, including producers/providers, consumers, and marketplace listings.
  • User interfaces (UI) and command line interfaces (CLI) technologies.
  • In-depth knowledge of the content development lifecycle, including:
  • Identifying and understanding the information needs of the audience.
  • Gathering information, interviewing SMEs, and conducting research.
  • Authoring, publishing, and managing online/web content.

Familiarity with:
  • Security, access control, identity and access management (IAM), and data privacy/governance (OAuth, RBAC, SCIM, encryption, etc).
  • Cloud computing platforms (AWS, Microsoft Azure, GCP, etc).
  • Programming languages/APIs (Python, JavaScript, Java, Go, C#/.NET, etc).
  • Big Data analytics, machine learning, and statistics (Spark, Scala, R, etc).
  • CI/CD methodologies and technologies (Jenkins, Lambda, etc).

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