Patient Service Representative
5 days ago
Dept: Redrock Digestive Health Clinic
Schedule: 10-hour shifts on Monday, Tuesday, Thursday and Friday from 7:30am-5:45 pm.
Job Essentials
You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients.
Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Typical patient services task includes:
Efficiently updates and verifies patient demographics, insurance and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance.
Thoughtfully directs patients on next steps and informs patients about delays and wait times.
Promptly schedules appointments utilizing provider templates and scheduling guidelines.
Proactively requests payments from patients on current and past medical services.
Receives and processes those payments following appropriate procedures for handling payments.
Supports administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork.
Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.
Completes training and pass-off requirements.
Minimum Qualifications
Six months of customer service experience involving interactions with customers.
- and -
Demonstrated basic computer skills involving word processing and data entry.
- and -
Professional manner and strong interpersonal and communication skills.
Preferred Qualifications
One year of customer service experience, especially in a Hospital or Medical Office.
- and -
Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.
- and -
Demonstrate excellent verbal and written communications skills.
Physical Requirements:
Interact with others requiring the employee to communicate information.
- and -
Operate computers and other office equipment requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Location:
St George Regional Hospital
Work City:
St George
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.34 - $22.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
-
Patient Service Representative PRN
3 weeks ago
St George, United States Intermountain Healthcare Full timeJob Description: *As needed, no guaranteed hours, looking for M-F 6:30am-7pm. Job Essentials You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers...
-
Patient Services Representative
1 month ago
St Louis, United States APR Consulting Full timePatient Services Representative Location: Saint Louis, Missouri Type: Contract Job #78407 APR Consulting, Inc. has been engaged to identify an Patient Services Representative Location: Saint Louis, MO 63110 Position: Patient Services Representative Pay Rate: $21.34/hr Duration: 14 weeks Expected Shift: M-F, 7:30AM-4PM , no on call, no weekends JOB...
-
Patient Services Representative
1 month ago
St Louis, United States APR Consulting Full timePatient Services Representative Location: Saint Louis, Missouri Type: Contract Job #78407 APR Consulting, Inc. has been engaged to identify an Patient Services RepresentativeLocation: Saint Louis, MO 63110 Position: Patient Services Representative Pay Rate: $21.34/hr Duration: 14 weeks Expected Shift: M-F, 7:30AM-4PM , no on call, no weekends ...
-
Patient Service Representative
4 weeks ago
St Peters, United States BJC HealthCare Full timeThe Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position Representative, Endocrinology, Patient, Patient Services, Service, Switchboard Operator, Retail, Healthcare
-
Customer Service Representative
4 months ago
St George, United States Freeman Holdings Group Full timeDo you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...
-
Patient Services Representative Part Time
4 weeks ago
Saint George, Utah, United States SOUTHWEST UTAH COMMUNITY HEALTH CENTER Full timeJob DescriptionAt Southwest Utah Community Health Center, we are seeking a highly skilled and dedicated Patient Services Representative to join our team. This role is responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Respond to patient calls and inquiries in a timely and professional...
-
Patient Service Representative
2 months ago
St Paul, United States CVS Health Full timeCVS Health - 2345 Waters Drive [Customer Service Representative] As a Patient Service Rep at CVS, you'll: Interact directly with patients, physicians, caregivers, and internal departments to answer questions and solve problems; Provide a seamless onboarding experience for new infusion patients to CVS Specialty and Coram; Provide customer education, and...
-
Customer Service Representative
5 months ago
St George, United States Glass Doctor® Full timeWe specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having...
-
Patient Service Representative
2 months ago
Port St Lucie, United States Florida Vision Institute Full timeOverview: Florida Vision Institute is searching for an energetic, patient focused, team oriented Patient Service Representative for our multi-specialty ophthalmology practice in Port St. Lucie, Florida. Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as...
-
Patient Service Representative
1 month ago
St Louis, Missouri, United States Esse Health Full timeJob Title: Patient Service RepresentativeEsse Health is a leading healthcare provider in the St. Louis Metropolitan area, serving over 130,000 patients across 45 locations. We are committed to delivering exceptional patient care and experience.Job Summary:The Patient Service Representative will be responsible for answering incoming calls for 9 providers,...
-
Patient Service Representative
1 month ago
St. Louis, MO, USA, United States BJC Full timeJob SummaryThe Patient Service Representative plays a critical role in the front office, serving as the initial point of contact for patients and staff. This position requires strong communication and organizational skills, with a focus on providing exceptional patient care and ensuring a smooth patient flow process.Key ResponsibilitiesHandles telephone...
-
Bilingual Patient Services Coordinator
4 weeks ago
Saint George, Utah, United States Family Health Care Full timeJob Title: Patient Services RepresentativeReports To: Patient Services SupervisorBilingual in English and Spanish and some experience requiredFLSA Status: Non-ExemptCompensation: Level I $19.15 to $20.51 per hour, Level II $20.52 to $21.83 per hour, Level III $21.84 to $22.50 per hour, Level IV $22.51 to $25.85 per hourBenefits Part time employees: 401K...
-
Patient Service Representative
2 months ago
St Louis, United States Esse Health Full timeEsse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 120+ physicians, in 45+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where...
-
Patient Service Representative
2 months ago
St Louis, United States Esse Health Full timeEsse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 120+ physicians, in 45+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where...
-
Customer Service Representative-Retail
4 weeks ago
Saint George, Utah, United States TDS TELECOM SERVICE, LLC Full timeAbout the Role:TDS Telecom Service, LLC is seeking a highly motivated and customer-focused Customer Service Representative-Retail to join our team. In this role, you will be responsible for delivering exceptional customer service, meeting or exceeding monthly sales goals, and delighting and retaining existing customers.Key Responsibilities:Provide...
-
Patient Access Services Representative
4 weeks ago
St. Petersburg, FL, USA, United States BayCare Health System Full timeAbout the Role:BayCare Health System is seeking a skilled Patient Access Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient access services, ensuring seamless interactions between patients, providers, and our healthcare system.Key Responsibilities:Provide accurate and...
-
St Paul, United States The US Oncology Network Full timeOverviewMINNESOTA ONCOLOGYMinnesota Oncology offers its employees an exciting, fast-paced, and challenging work environment. We are currently looking for an individual with passion for the healthcare field and someone that can commit to personal accountability and integrity. An ideal candidate will also have excellent oral and written communication skills...
-
Customer Service Representative
4 weeks ago
St. Augustine, Florida, United States Gate Fuel Service Full timeAbout the Role:The GATE Fuel Service team is seeking a highly motivated and customer-focused individual to join our Express Wash operations as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and friendly experience for our guests.Key Responsibilities:Address...
-
Patient Service Coordinator
1 month ago
St Louis, Missouri, United States Esse Health Full timeJob Title: Patient Service RepresentativeEsse Health is a leading healthcare provider in the St. Louis Metropolitan area, with a team of over 115 physicians and 45 locations serving nearly 130,000 patients. We are committed to placing patients and their physicians at the center of health decisions.As a Patient Service Representative, you will play a vital...
-
Medical Customer Service Representative
4 weeks ago
St George, VA, United States Staker & Parson Companies Full timeJob SummaryWe are seeking a skilled Medical Customer Service Representative to provide exceptional service to our customers in the medical industry.Key ResponsibilitiesProvide timely and effective service to customersControl the flow of equipment and manpower at our plantsDevelop and maintain positive relationships with customersWork collaboratively with...