Current jobs related to Front Desk Supervisor - Portland - Westin Portland Harborview

  • Front Desk Supervisor

    2 months ago

    Portland, United States Atrium Hospitality Full time

    Hotel: Portland Holiday Inn. Front Desk Supervisor. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Get To Know Us:The Holiday Inn Portland Airport, is a full-service hotel and conference center with 240 Front Desk, Supervisor, Customer Service, Hotel

  • Front Desk Supervisor

    3 days ago

    Portland, Oregon, United States Sage Hospitality Group Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Bidwell Hotel. As a key member of our front office team, you will be responsible for ensuring a seamless and exceptional guest experience.Key Responsibilities:Supervise and train front desk staff to provide excellent customer...

  • Front Desk Supervisor

    6 days ago

    Portland, Oregon, United States Atrium Hospitality Full time

    {"title": "Front Desk Supervisor", "description": "Job SummaryWe are seeking a highly skilled Front Desk Supervisor to join our team at Atrium Hospitality. As a key member of our front desk team, you will be responsible for ensuring that our guests have an exceptional experience while supervising front desk associates to maintain brand standards of hotel...

  • Front Desk Supervisor

    2 weeks ago

    Portland, Oregon, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front office, providing exceptional customer service, and maintaining a high level of hospitality.Key ResponsibilitiesFront Office Operations:...

  • Front Desk Supervisor

    3 weeks ago

    Portland, Oregon, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional customer service, and maintaining a high level of hospitality.Key...

  • Front Desk Supervisor

    2 days ago

    Portland, Oregon, United States Westin Portland Harborview Full time

    Job SummaryAs a Front Desk Supervisor at the Westin Portland Harborview, you will play a key role in ensuring that our guests receive exceptional service and have a memorable stay. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.ResponsibilitiesAssist the Front Desk Manager and General Manager in providing...

  • Front Desk Supervisor

    3 weeks ago

    Portland, Oregon, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional customer service, and maintaining a high level of hospitality.Key...

  • Supervisor Front Desk

    5 months ago

    Portland, United States Sage Hospitality Group, LLC Full time

    Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and s Front Desk, Supervisor, Hotel, High School, Reservations, Operations

  • Front Desk Supervisor

    7 days ago

    Portland, Oregon, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Azul Hospitality. As a key member of our front office team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key ResponsibilitiesLead and manage the front desk team to deliver exceptional guest...

  • Front Desk Supervisor

    1 day ago

    Portland, Oregon, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Supervisor at The Westin Portland Harborview, you will play a vital role in ensuring exceptional guest experiences and maximizing room revenue. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.ResponsibilitiesAssist the Front Desk Manager and General Manager in maintaining high...

  • Front Office Supervisor

    1 month ago

    Portland, United States Terwilliger Plaza Full time

    Job DetailsJob Location Terwilliger Plaza - Portland, OR Position Type Full Time Salary Range $24.50 - $26.50 Hourly Travel Percentage None Job Category Admin - Clerical Description At Terwilliger Plaza, located in beautiful downtown Portland, we believe that encouraging a deeper sense of dedication and belonging is key to how we attract and retain our best...

  • Front Desk Supervisor

    2 weeks ago

    Portland, Oregon, United States Sage Hospitality Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality. As a key member of our front office staff, you will be responsible for ensuring an efficient and exceptional guest experience.Key ResponsibilitiesSupervise and train front desk staff to provide top-notch customer service and...

  • Front Desk Supervisor

    3 weeks ago

    Portland, United States Embassy Suites Portland Tigard Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Manager

    3 weeks ago

    Portland, Oregon, United States Radisson Hotel Portland Airport Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Radisson Hotel Portland Airport. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and leading a team of front desk staff.Key ResponsibilitiesGuest Service Delivery:...

  • Guest Services Manager

    7 days ago

    Portland, Oregon, United States Sage Hospitality Group Full time

    Job SummaryThe Guest Services Manager - Front Desk Supervisor is responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests. This role requires a high level of organization, attention to detail, and excellent communication skills.Key ResponsibilitiesGuest Service: Respond to guest inquiries...

  • Front Desk Supervisor

    3 days ago

    Portland, Maine, United States Westin Portland Harborview Full time

    Job SummaryAs a Front Desk Supervisor at the Westin Portland Harborview, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable stay. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.Responsibilities:Assist the Front Desk Manager and General Manager in...

  • InnVentures Front Desk Supervisor

    3 weeks ago

    Portland, United States Embassy Suites Portland Tigard Full time

    InnVentures Overview Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history...

  • Front Desk Supervisor

    4 weeks ago

    Portland, United States Azul Hospitality Full time

    Job DetailsJob Location Woodlark Hotel - Portland, OR Position Type Full-Time/Part-Time Salary Range $23.00 - $25.00 Hourly Job Shift Any Job Category Hospitality - Hotel DescriptionPOSITION PURPOSE Assist the Front Office Manager in the daily operations of the Front Desk Department and Guest Service areas. Ensure that the front desk operation meets hotel...

  • Supervisor Front Desk

    3 weeks ago

    Portland, United States Sage Hospitality Full time

    Why us?The AC Portland Downtown is seeking a Front Desk Supervisor to join our team in serving guests with creativity and passion. Connect to the Pacific Northwest at AC Hotel Portland Downtown. Designed for modern travelers, our pet-friendly hotel in Portland, Oregon draws on its European style and prime City Center location to curate a thoughtful travel...

  • Supervisor Front Desk

    4 weeks ago

    Portland, United States Sage Hospitality Full time

    Why us?: The AC Portland Downtown is seeking a Front Desk Supervisor to join our team in serving guests with creativity and passion. Connect to the Pacific Northwest at AC Hotel Portland Downtown. Designed for modern travelers, our pet-friendly hotel in Portland, Oregon draws on its European style and prime City Center location to curate a thoughtful travel...

Front Desk Supervisor

4 months ago

Portland, United States Westin Portland Harborview Full time

Job Summary:

Join the Westin Family Today

Full benefits available (medical, dental, vision, 401K), 80 Hours of paid time off Enjoy great perks like hotel & travel discounts, free gym access, and much more See below for details

The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Supervisors of The Westin Portland Harborview Hotel are eligible for parking and cell phone reimbursement.

Responsibilities:

QUALIFICATIONS:

  • At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Must have a valid driver's license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
  • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Set the standard for guest relations at the Front Desk.
  • Obtain all necessary information when taking room reservations.
  • Monitor all V.I.P. and special guest requests.
  • Review Front Office log and Trace File daily.
  • Fully comprehend and execute all relevant phases of the front desk computer system.
  • Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
  • Be aware of all rates packages and promotions currently underway.
  • Be familiar with all in-house groups.
  • Be aware of all closed out and restricted dates.
  • Follow and enforce all Aimbridge Hospitality hotel credit policies.
  • Be able to perform all duties of Front Desk Agent.
  • Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.
  • Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.
  • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).
  • Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
  • Have knowledge of and assist in all emergency procedures as required.
  • Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
  • Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
  • Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
  • Ensure the maximization of room revenue through Rooms Merchandising.
  • Answer all guest inquiries in a timely and professional nature.
  • Be involved in departmental meeting planning and execution.
  • Help maintain productivity levels at or above budgeted standards.
  • Perform any other duty as required by management.
  • Assist in training of new hires and current associates on a regular basis.
  • Attend meetings as required by management.
Property Details:

The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly Bed. They can re-energize in our state-of-the-art Westin WORKOUT Fitness Studio or relax with a massage, manicure and more at Artn Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan