Patient Service Representative PRN

3 weeks ago


St George, United States Intermountain Healthcare Full time
Job Description:
*As needed, no guaranteed hours, looking for M-F 6:30am-7pm.

Job Essentials

You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients.

Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Typical patient services task includes:

Efficiently updates and verifies patient demographics, insurance and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance.
Thoughtfully directs patients on next steps and informs patients about delays and wait times.
Promptly schedules appointments utilizing provider templates and scheduling guidelines.
Proactively requests payments from patients on current and past medical services.

Receives and processes those payments following appropriate procedures for handling payments.

Supports administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork.

Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.

Completes training and pass-off requirements.

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
- and -
Demonstrated basic computer skills involving word processing and data entry.
- and -
Professional manner and strong interpersonal and communication skills.

Preferred Qualifications

One year of customer service experience, especially in a Hospital or Medical Office.
- and -
Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.
- and -
Demonstrate excellent verbal and written communications skills.

Physical Requirements:
Interact with others requiring the employee to communicate information.
- and -
Operate computers and other office equipment requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:
St George Regional Hospital

Work City:
St George

Work State:
Utah

Scheduled Weekly Hours:
0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.34 - $22.54

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.

  • St George, United States Intermountain Healthcare Full time

    Job Description:No Summary AvailableJob EssentialsYou will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of...


  • St George, United States Intermountain Healthcare Full time

    Job Description:Dept: Redrock Digestive Health ClinicSchedule: 10-hour shifts on Monday, Tuesday, Thursday and Friday from 7:30am-5:45 pm.Job EssentialsYou will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing...


  • St George, United States Intermountain Healthcare Full time

    Job Description: No Summary Available Job Essentials You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of...


  • St George, United States Intermountain Healthcare Full time

    Job Description: No Summary Available Job Essentials You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of...


  • St George, United States Intermountain Healthcare Full time

    Job Description: Dept: Redrock Digestive Health Clinic Schedule: 10-hour shifts on Monday, Tuesday, Thursday and Friday from 7:30am-5:45 pm. Job Essentials You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing...


  • St Louis, United States APR Consulting Full time

    Patient Services Representative Location: Saint Louis, Missouri Type: Contract Job #78407 APR Consulting, Inc. has been engaged to identify an Patient Services Representative Location: Saint Louis, MO 63110 Position: Patient Services Representative Pay Rate: $21.34/hr Duration: 14 weeks Expected Shift: M-F, 7:30AM-4PM , no on call, no weekends JOB...


  • St Louis, United States APR Consulting Full time

    Patient Services Representative Location: Saint Louis, Missouri Type: Contract Job #78407 APR Consulting, Inc. has been engaged to identify an Patient Services RepresentativeLocation: Saint Louis, MO 63110 Position: Patient Services Representative Pay Rate: $21.34/hr Duration: 14 weeks Expected Shift: M-F, 7:30AM-4PM , no on call, no weekends ...


  • St Peters, United States BJC HealthCare Full time

    The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position Representative, Endocrinology, Patient, Patient Services, Service, Switchboard Operator, Retail, Healthcare


  • St George, United States Freeman Holdings Group Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...


  • Saint George, Utah, United States SOUTHWEST UTAH COMMUNITY HEALTH CENTER Full time

    Job DescriptionAt Southwest Utah Community Health Center, we are seeking a highly skilled and dedicated Patient Services Representative to join our team. This role is responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Respond to patient calls and inquiries in a timely and professional...


  • St Paul, United States CVS Health Full time

    CVS Health - 2345 Waters Drive [Customer Service Representative] As a Patient Service Rep at CVS, you'll: Interact directly with patients, physicians, caregivers, and internal departments to answer questions and solve problems; Provide a seamless onboarding experience for new infusion patients to CVS Specialty and Coram; Provide customer education, and...


  • St George, United States Glass Doctor® Full time

    We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having...

  • RN Circulator

    2 months ago


    St George, United States Surgery Partners Full time

    Description In partnership with Intermountain, Surgery Partners is seeking a Registered Nurse for the Operating Room to join our Team! No Nights, Weekends, Holiday's, or Call PRN, 10 hour work shifts 6:30-5:00pm, with 30 minute lunch. We are looking for a PRN OR Nurse with experience preferred. OR nurse responsibilities include, preparing and setting up the...

  • RN Circulator

    18 hours ago


    St George, United States Surgery Partners Full time

    In partnership with Intermountain, Surgery Partners is seeking a Registered Nurse for the Operating Room to join our Team!No Nights, Weekends, Holiday's, or Call PRN, 10 hour work shifts6:30-5:00pm, with 30 minute lunch. We are looking for a PRN OR Nurse with experience preferred. OR nurse responsibilities include, preparing and setting up the operating room...

  • Cook PRN Position

    4 weeks ago


    St George, VA, United States Intermountain Healthcare Full time

    Job Summary: We are seeking a skilled Cook PRN to join our team at St George Regional Hospital. As a Cook PRN, you will be responsible for preparing and cooking food, serving customers, and completing other duties as assigned. This is a PRN position, meaning you will work as needed, and your schedule will vary.Key Responsibilities:Prepare and cook food...


  • Port St Lucie, United States Florida Vision Institute Full time

    Overview: Florida Vision Institute is searching for an energetic, patient focused, team oriented Patient Service Representative for our multi-specialty ophthalmology practice in Port St. Lucie, Florida. Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as...

  • Home Infusion RN, PRN

    3 weeks ago


    St. George, United States CSI Pharmacy Full time

    Job Title Home Infusion RN, PRNLocationSt. George, UT, USAAdditional Location(s)Employee TypeEmployeeWorking Hours Per Week8Job DescriptionAt CSI Pharmacy (CSI), we are on a mission to provide specialty pharmacy services to patients with chronic and rare illnesses in need of complex care. Committed to improving the health and livelihood of our patients, our...

  • Home Infusion RN, PRN

    3 weeks ago


    St. George, United States CSI Pharmacy Full time

    Job Title Home Infusion RN, PRNLocationSt. George, UT, USAAdditional Location(s)Employee TypeEmployeeWorking Hours Per Week8Job DescriptionCSI Pharmacy is hiring for an Infusion Registered Nurse, RN to join our dynamic team. CSI Pharmacy is a nationwide specialty pharmacy, founded by pharmacists and dedicated to providing services for patients with chronic...


  • St Louis, Missouri, United States Esse Health Full time

    Job Title: Patient Service RepresentativeEsse Health is a leading healthcare provider in the St. Louis Metropolitan area, serving over 130,000 patients across 45 locations. We are committed to delivering exceptional patient care and experience.Job Summary:The Patient Service Representative will be responsible for answering incoming calls for 9 providers,...


  • Essentia Health Walk-in Care - Bismarck 9th St, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...